Location of the property is convenient with easy access to metro stations and bus stops. The property is located in a nice and quiet neighborhood with plenty of restaurants and cafes around. Staff is friendly, welcoming, and helpful. The Breakfast/Food & Dining is good with a variety of options to choose from. The property is Cleanliness and well-maintained. The Room is comfortable and cozy, although some guests found them to be small. Some guests had issues with outdated equipment and furniture in the room and bathroom. Overall, a good value for money property with a great location and friendly staff.
Location
The property's location was a highlight for many guests, with easy access to public transportation such as metro, bus and train stations. The property is situated in a nice and quiet neighborhood with plenty of restaurants and cafes around. Some guests appreciated the proximity to tourist attractions while others enjoyed the local vibe. A few guests mentioned that the property is not centrally located but still convenient to get around.
Staff
The staff at the property were a highlight for many guests, with several guests mentioning their friendliness, helpfulness and professionalism. Some guests appreciated the staff going above and beyond to make their stay comfortable and enjoyable. A few guests mentioned specific staff members who provided exceptional service such as the breakfast coffee girl and the receptionist Arbela. However, a few guests had negative experiences with rude or unhelpful staff members.
Breakfast/Food & Dining
The breakfast and food at the property's restaurant were a highlight for several guests, with many guests mentioning the quality and variety of the breakfast offerings such as fresh fruit, yogurt, croissants, pastries, meats, cheeses and coffee. Some guests also enjoyed the tapas-style dinner offerings at the restaurant. However, a few guests were disappointed with the quality of the breakfast and coffee, and some found the restaurant to be expensive.
Cleanliness
The cleanliness of the property was a highlight for several guests, with many guests mentioning the cleanliness of their rooms and the common areas. Some guests appreciated the daily housekeeping service and the cleanliness of the bathrooms. However, a few guests had issues with cleanliness such as leakage of dirty water from the ceiling in the toilet and cockroaches in the bathroom.
Room
The rooms at the property were a highlight for some guests, with a few guests mentioning the comfortable beds and cozy atmosphere. Some guests appreciated the size of the rooms and the presence of amenities such as coffee and drinking water. However, a few guests found the rooms to be small and outdated, and some had issues with broken furniture and lack of space to open their luggage.
