Had to leave balcony door open and unlocked to cool room.
No climate control, small rooms.
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great.
The staff were very attentive and interested in our little party.
Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel.
Zoo park is just a few minutes walk away with playpark and walks.
Balcony room was great and loved the walk in shower. Everything fresh and clean .
I liked the personal touch and helpfulness.
Comfortable hotel. Great for a quick, one night stay.
Nothing like you described in the web. It was far away from the hotel apartment smell like it was not used in years stale cigarette smoke. I has to crossed 2 mayor hight roads. I did not stayed there, i moved to a different Hotel. I need a refund.
comfortable and big rooms- nice and helpful staff-
Would not recommend based on my experience
Disappointed in location; however, the hotel issued a free public transport ticket for duration of the stay. Suite was outside behind the main building. They did not help my 70 year old mother or young child get the suitcases up the tile stairs. So, I had to make many trips with the suitcases. The pool was cold, unclean, and we didn't feel comfortable to use it. The room itself was comfortable and pleasing. It was air conditioned but we could not control the temperature in the room. It was controlled by hotel staff. The staffs English was limited and most were unfriendly and impatient.
After a long drive we had a warm welcome - were told where we could walk our dog, offered cold drinks from the fridge. Room very comfortable, nice balcony. Fabulous breakfast - thank you!
We used this hotel to meet our son who is spending a year in Germany as part of his university degree.The hotel and staff were welcoming and friendly.Breakfast was very good and they also provided us with free tram and bus tickets for our stay.All in all we really enjoyed our stay and would highly recommend it.
We arrived early, the owner made immediate accommodation for us in a room that more than met our needs.
We loved staying at Haus Am Zoo. It was very relaxing and friendly. It was away from the busy city but very accessible by tram. The hotel gave us a free pass for all of the various forms of transportation so we had fun exploring the trams and metros. Breakfast was out of this world. They have a lovely restaurant with view of an outstanding backyard, pool and spa (although we didn't use them). Next time I would ask for a room facing the back but the front room was very pleasant also. If someone has children, there is a delightful new park at the end of the block that was delightful.
Hotel Haus am Zoo, Dusseldorf - ideal for families
We chose this hotel because it was one of the few in Dusseldorf to offer a family room suitable for 2 adults and 2 children. We booked an apartment at the hotel, which was housed in a building a few doors down from the main hotel building. It was a garden apartment with a small terrace and opening onto the hotel garden. The apartment was very well equipped, with a small kitchen (including a fridge, oven and electric hob, and coffee maker), a good sized bathroom with a bath and separate shower, and a large lounge / bedroom with sofa and armchair, a king-size bed and another double bed. The room was part divided with a wardrobe, allowing the children to sleep and us to sit up and talk / watch tv with the lights on!
The hotel breakfast was very good, a typical German breakfast with lots of choice. The main hotel building was nice, the staff extremely helpful and the garden lovely. All the rooms were very clean throughout our stay.
The hotel is very close to a tram stop and S-Bahn station with good connections for the main station and the Altstadt.
Very neat and comfortable hotel, will recommend to everybody
Excellent condition, clean and cozy looking. Quiet neighborhood and streets, neat hotel backyard where in the summer one can have nice time relaxing and even use an outdoor pool. The hotel service was excellent, the breakfast nutritious and the staff friendly. The price for the room in October was reasonable and the location of the hotel convinient.
Drawbacks: I did not see an air conditioning in the room, but could be possible central. No Wi-Fi although one could use an wired internet in the lobby for free.
Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
La almohada estaba vacía, la moqueta sucia, el edredón daba asco, el pasillo hacia el jardín olía muy mal, las camas incómodas, la limpieza dejaba bastante que desear.
roswithahenriette.partnerJul 19, 2022 Haben uns sehr wohl gefühlt und würden gerne nochmal den Service in diesem Hotel genießen. Hat alles gepasst.
Super nettes und hilfsbereites Personal. Wirklich leckeres Frühstück für einen guten Preis. Entspannte Umgebung mit super Anbindung in die Stadt mit der U-Bahn! Und das nächste Mal bringe ich meine Badehose mit und hüpf in den Pool!
Sehr persönlich geführt, sehr freundliches und hilfsbereites Personal. Ruhiges Gartenzimmer, genauso den Preis wert wie das üppige Frühstück. Ein bisschen schade: WLAN taugt nicht fuer TV-Streaming. Tolle Alternative zu großen Häusern in DUS, auch fuer Reisen ab Flughafen gut geeignet.
