Very nice place, clean and had everything we needed. Had a 2 queen room and there are windows between shower and bedroom which is weird, so we bough tape & newspapers that cover.
We had a nice stay, the hand washing had stopped
carter.partnerOct 07, 2023 The beds were changed regularly which was nice. The room and bed was large. No laundry was difficult. Check in and check out was easy. The cafe is cash only and there was no sign to explain this. Overall good but not incredible. It worked for us since our needs were low.
The property was central and very close to transit.
Conveniently located, yet outside of the buzz and hasle of the city center. Area very residential and family life around.
El hotel es muy acogedor y familiar, además que bastante tranquilo. Me daba miedo porque me tocó una habitación en la planta baja y no quería que fuese ruidosa, pero al contrario, muy silenciosa. El desayuno y el recepcionista genial!
Aunque la habitación individual sea algo pequeña, es muy cómoda para una persona.
El único fallo que podría poner es que la lámpara pequeña de noche cercana a la cama no funcionaba, pero por lo demás perfecto.
No reception no communication no.staff
dieter.familyDec 20, 2022 Great location & quiet, easy access to all transport within 3min walk. Odd layout in room but warm comfortable very friendly & helpful staff
Avoid staying in this hotel. It is not safe. I saw drunk men urinating in the courtyard entrance to the rooms when i was getting in and there were loud noises impossible to sleep most nights. Safety is a high concern. The front desk is open only till around 2 pm.
No elevator. Hot rooms upstairs. A proprietor who seems to enjoy arguing with people.
muhannad.friendsApr 08, 2022 Location is good
verified t.partnerMay 30, 2021 Small quaint rooms, Great Location, Parking was manageable. Flexible enough. I'd have given 5 stars, but the Manager was a bit Grumpy. But it all worked.
The area itself was fine, close to bakeries and the metro, what was not fine is the rude gentlemen who was working receptionist, absolutely rude and no help in regarding our daughter who was in a wheelchair. Accessible means you have to get the room on ground floor, no elevator. Also the ramp that is for wheelchairs ends at a parking lot, so making it extra hard to exit the ramp with cars parked right there. Ridiculous! Cockroaches in the room also! Nope, would never stay here again, you have been warned!
10 day trip into Germany, Austria, Switzerland and France. This hotel was, by far, the worst. Put my 87 year old father on the second floor and there was no elevator. The caretaker was extremely rude. The continental breakfast was a joke. It was, however, very convenient to catch public transportation. The room itself was fine but the other factors grossly outweighed the room quality. I would definitely not suggest, ever, spend their hard earned vacation dollars at this location. In fact, i should contact Hotels.com and request a refund. I have traveled extensively throughout Europe for many years and have not encountered this level of unacceptable service yet. Do not stay here. Hotels.com should remove this facility as an option as it tarnishes my confidence in using this site. Hotels.com please feel free to contact me and we can discuss my refund.
Just a quick stopover for the football, and this hotel was ideal. Automatic check in machine that dishes out the room keys. Very clean and modern inside. No complaints at all.
The hotel is modern and location is great, however, the room size is the smallest I have ever seen and not ideal for more than 1 person.
Nice hotel super convenient to U-Bahn station
We were greeted with professionalism. We had single rooms which were clean and comfortable. The entrance to the U-Bahn was steps away from the front door. One of our rooms had a dangerously high step on tile (slippery when wet) to enter the walk in shower was the only bad thing. Breakfast was really good.
Wanted hotel close to Hauptbahnhof. (Oktoberfest was on.) Taxi journey (very wet night) cost Euro 15. Next day used U-Bahn.
Automated entry/reception. Late arrival but luckily found pleasant restaurant nearby.
very unprofessional service!
I arrived at the hotel, to an automated check in, my details came up on screen but got message to use an intercom to call to speak to reception.
I was told, they had double booked. They had cancelled my room and had not informed me at all. I was left to book other accommodation on my phone standing outside in the rain. MK hotel was very unapologetic and refused to help me find another accommodation.
This hotel is fine for a short stay
There wasn't anyone at reception, so I used the automatic machine. The room was very basic and I couldn't find any instructions for the wi-fi. Breakfast is ok, but again, there wasn't someone waiting here, taking your room number, so it took a good 5 minute for me together my tea. That being said, the room was clean, the location is great, so this hotel is great for a quick stay.
