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Review Of Courtyard by Marriott Agra0123401234

Fatehabad Road, Agra | 3.5 km drive to Taj Mahal

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.3

    Excellent

    1698 User Reviews and 3290 Ratings

    Location4.4

    Room4.4

    Food4.3

    Amenities4.4

    Hospitality4.3

    Cleanliness4.4

    Sort By:

    Guest Reviews

    Good Stay

    Rated 4.0 by PRAKASH DAVE . Dec 19, 2024

    Good stay, neat and clean, staff are cordial, breakfast was good. The deluxe room ( king size bed )was small, no view from windows as promised. " complementary beer 1 pint " as mentioned, whereas the property had not promised this as complementary. Pl delete this feature.

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    Good staff and very polite nature staff, clean and dust free room

    Rated 5.0 by Tarkeshwar Mishra . Couple Traveller . Dec 16, 2024

    Stay was very nice, quick services and obviously the polite nature of staff. They adjusted and provided the best room.

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    Not meeting standard of 5 ⭐

    Rated 2.0 by Rajveer Singh Rajawat . Family Traveller . Dec 11, 2024

    Not good experience at all. Lots of mosquitos are there. Upgraded room (done at check-in time) was not up to the mark.

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    Courtyard by Marriott Agra has replied on Dec 17, 2024

    Dear Rajveer, Thank you for sharing your feedback with us. I am truly sorry to hear that your experience fell short of expectations and did not reflect the standards we strive to deliver. We regret the inconvenience caused due to mosquitoes and assure you that we have robus... Read more

    Unforgettable stay

    Rated 5.0 by hardik agarwal . Family Traveller . Dec 10, 2024

    I had the pleasure of staying at courtyard by marriott agra for one night with my family, and it was an absolutely delightful experience. The hotel offers a perfect blend of luxury, comfort, and top-notch hospitality. A special mention goes to shivani from in-room dining, who was incredibly cooperative and ensured that all our needs were taken care of with utmost care and efficiency. Her friendly demeanor and prompt service truly made a difference. I would also like to express my gratitude to the general manager for going above and beyond to make our stay memorable. The personalized attention and thoughtful gestures added a special touch to our visit. The rooms were spacious, clean, and beautifully designed, providing a perfect retreat after exploring the city. Food was awesome, the overall ambiance of the hotel was warm and welcoming, making it a great choice for families. Thank you to the entire team at courtyard by marriott agra for such an amazing experience. I would highly recommend this hotel to anyone visiting agra and look forward to returning in the future!

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    Good Stay

    Rated 4.0 by Amit Kumar Joshi . Dec 10, 2024

    Overall it was a good experience apart from the following - waiting time at dining due to unavailability of tables, had to call multiple times for a specific issue like extra quilt required or tv remote not available. I think maybe in peak hours there was some delay in services.

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Amit, Thank you for sharing your valuable feedback with us. We're delighted to hear that your overall stay was enjoyable. However, we sincerely apologize for the inconvenience caused by the waiting time at dining and the delays in addressing your requests. We strive to... Read more

    Bit disappointed at this marriott property

    Rated 3.0 by Abhimanyu Mathur . Family Traveller . Dec 08, 2024

    We have stayed in courtyard and many of marriott properties, so naturally we have reasonable expectation from all courtyard marriott properties. Unfortunately this property is one a notch low in comparison to other marriott properties. Hope they will work to bring back glory.

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Abhimanyu, Thank you for taking the time to share your feedback. We deeply value your loyalty to Marriott and appreciate you choosing to stay with us. We are truly sorry to hear that your experience at our property fell short of the high expectations you’ve come to ass... Read more

    Cosy atmosphere

    Rated 3.0 by Rajesh Jain . Family Traveller . Dec 07, 2024

    The staff here is courteous. But they are heavily pressured for no reasons. No complimentary fruit/cooky basket. No welcome drinks.

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Rajesh, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff courteous and appreciated the cozy atmosphere of our property. We regret that certain aspects of your experience, such as the absence of a complimentary fruit or cooki... Read more

    Poor experience at the hotel

    Rated 1.0 by Mehak Puri . Family Traveller . Dec 05, 2024

    The services offered were not as per expectation. The reviews we read before booking were good but the experience for not that great

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Mehak, Thank you for sharing your feedback with us. We deeply regret that your experience did not meet your expectations and fell short of the positive reviews you had read prior to booking. Providing exceptional service is our priority, and we are truly sorry for not ... Read more

    Pathetic experience- avoid at all cost

    Rated 1.0 by pradeep soni . Family Traveller . Dec 02, 2024

    I do not recommend staying at courtyard marriott agra. It’s far from worth the cost. The rooms were not clean, and the service was extremely disappointing. I had to wait 40 minutes just to get basic toiletries and another 45 minutes for assistance with my luggage during checkout. The staff’s behavior was unprofessional and outright rude. When i shared my concerns with their manager about the terrible experience, he simply smiled in an inappropriate and dismissive manner. Think twice before choosing this property. There are much better options in agra for a comfortable stay.

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Pradeep, Thank you for taking the time to share your feedback. We deeply regret that your stay at Courtyard Marriott Agra did not meet your expectations and apologize for the inconvenience you experienced. We are truly sorry for the cleanliness issues, the delays in se... Read more

    Poor service and fake promise

    Rated 2.0 by gagandeep singh . Family Traveller . Nov 29, 2024

    Very bad service, when need any service we have to call multiple times and and for birthday celebration i had a word on phone call with mrs gautam for complimentary cake she said you will get and after multiple calls there answer was we are checking and at last nobody response on the call

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    Courtyard by Marriott Agra has replied on Dec 11, 2024

    Dear Gagandeep, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay, particularly with the delays in service and the unmet promise regarding the birthday celebration. We understand how disappointing this must have bee... Read more

    Excellent Stay

    Rated 5.0 by Arvind Chopra . Nov 25, 2024

    The location is good. Food was also good. The variety of food is available.

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    Courtyard by Marriott Agra has replied on Nov 30, 2024

    Dear Arvind, Thank you for sharing your wonderful feedback! We’re delighted to know you had an excellent stay and appreciated our convenient location and diverse food offerings. Our team takes great pride in curating a variety of delicious options to suit all tastes, and i... Read more

    Good Stay

    Rated 4.0 by Rimi Khanuja . Solo Traveller . Nov 22, 2024

    I am now a member of marriott bonvoy. Staff very courteous, hospitable chefs- amazing wonderful, they make sure to take the customers opinion. My experience has been great especially chef vicky. Such amazing food, he made sure i was fed as per my taste. Cleanliness- great, housekeeping staff- a big hurray. A special thanks to puspendera. All in all, a high recommendation.

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    Courtyard by Marriott Agra has replied on Nov 30, 2024

    Dear Rimi, Thank you for your kind words and for becoming a valued member of Marriott Bonvoy! We are thrilled to know that your stay was enjoyable and that our courteous staff and dedicated chefs left a lasting impression on you. Chef Vicky and Pushpendra will be delighted... Read more

    Hotel breakfast is awesome

    Rated 4.0 by Manharlal Aghara . Family Traveller . Nov 12, 2024

    Hotel interior and look is giving essence of the city and culture. However, breakfast menu is well crafted. Also, location is very nice. If someone need to have vague food in near by then also other option available at walkable distance.

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    Courtyard by Marriott Agra has replied on Nov 22, 2024

    Dear Manharlal, Thank you for your thoughtful review! We're delighted that you enjoyed our breakfast menu and appreciated the hotel's interior, which reflects the city's essence and culture. It's great to hear that the location and nearby dining options added to your experien... Read more

    Very good property

    Rated 4.0 by Vikalp Mehta . Solo Traveller . Nov 11, 2024

    Good stay very comfortable, staff is very polite, rooms are up to the mark, food is just amazing, location is in the centre

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    Courtyard by Marriott Agra has replied on Nov 22, 2024

    Dear Vikalp, Thank you for your wonderful review! We're thrilled to hear that you had a comfortable stay and enjoyed the polite service, well-appointed rooms, and amazing food. Our central location is indeed a bonus, and we're glad it added to your experience. We look forward... Read more

    Poor Stay

    Rated 2.0 by Vikas Ahlawat . Nov 07, 2024

    I booked two rooms, went to the hotel at 2pm i got first room at 2. 30 pm while the other was given at 4pm. Very poor checkin experience. Staff was irresponsive at all the requests. We were travel-ling with two infants. Room ac makes too much noise due to poor design of airflow and size of rooms is comparatively very small. There is no sound proofing as i could hear tv from adjacent room for very long time. Feels like it's a fake radisson property. Any 3 star hotel would do better.

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Vikas, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it must have been to wait for the second room and to deal with the issues related to the AC noise and room size, espec... Read more

    Good Stay

    Rated 4.0 by Manish Jain . Nov 05, 2024

    Rooms were ok types not so luxurious like 5 star. Buffet was good.

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Manish, Thank you for your feedback! We're glad to hear that you had a good stay overall. We appreciate your comments about the rooms and buffet, and we understand that you were expecting a more luxurious experience. We’ll take your input into account as we continue to i... Read more

    Excellent Stay

    Rated 5.0 by Anil DASH . Nov 04, 2024

    The stay at marriot agra was brilliant, no hassle at all, the rooms were booked. Earlier we were given city view rooms, on request they converted to park view. That was great hospitality from marriot. The buffet was great, we had booked for dinner and breakfast through mmt. Great work mmt. Best price and value deal.

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Anil, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay at the Marriott Agra and that our team was able to accommodate your request for a park view room. It's fantastic to know that you enjoyed the buffet and found the dea... Read more

    Average Stay

    Rated 3.0 by Vaibhav Mediratta . Family Traveller . Nov 03, 2024

    Good rooms, average food. Food quality was not upto the mark, dinner was average, service not upto the mark.

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Vaibhav, Thank you for sharing your feedback. We're glad to hear that you found the rooms to be good, but we're sorry to learn that the food and service did not meet your expectations. We strive to offer excellent dining experiences, and we’ll certainly take your comment... Read more

    Bad service and food quality

    Rated 2.0 by Priyanka Gupta . Family Traveller . Nov 03, 2024

    Service was not good, food quality was bad, had to call multiple times for room cleaning. Worst experience

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Priyanka, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. It’s disappointing to hear that the service and food quality fell short of your expectations, and we are especially concerned to hear a... Read more

    Comfortable and a great stay

    Rated 5.0 by Habib Roohani . Family Traveller . Nov 01, 2024

    It was a nice stay the hotel is super comfortable breakfast and hospitality is very good would like to visit again in future

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    Courtyard by Marriott Agra has replied on Nov 09, 2024

    Dear Habib, Thank you for your kind words! We’re so happy to hear that you had a comfortable and enjoyable stay with us. It's great to know that you appreciated the breakfast and our hospitality. We’d love to welcome you back anytime in the future, and we look forward to maki... Read more

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