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Alibaug, Alibaug | 10.3 km from city centre
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Guest Reviews
Good Stay
Rated 4.0 by sanjana Navare . Family Traveller . Dec 03, 2024
It was a really nice place to enjoy with family, the staff is very polite and helpfull. The food was home-cooked and very delicious. Enjoyed the overall trip.
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**WARNING: Avoid SaffronStays Serene Retreat, Alibaug – A Complete Scam**
Rated 1.0 by Vishal Patil . Couple Traveller . Sep 23, 2024
Disgusting Rooms: We booked their "Glass Room," which is literally a joke! It’s a cheaply thrown-together terrace room with low-quality windows that barely close, letting all the bugs and creepy crawlies in. The curtains reeked of mildew, stained with what looked like FUNGUS! It’s like they haven't been washed in months! Insect-Infested, Rotten Conditions: Cockroaches everywhere, insects crawling on the bed, and the bedsheets looked like they’d been used for 10 days straight. And guess what? They had the audacity to provide EXPIRED coffee and sugar pouches. No Attached Bathroom: Imagine paying so high and having to go OUTSIDE for the toilet. There’s no bathroom in the "Glass Room"—you need to walk outside. Completely unacceptable. Horrifying Service: The caretaker made us feel like we were being held hostage. The moment we raised concerns, they started getting aggressive, and we felt harassed. SaffronStays didn’t lift a finger to help! Their so-called customer care didn’t care at all. Unsafe, Haunted Location: This place is so far from the main city and beaches that if something happens to you, NO ONE will hear you scream. It’s isolated, creepy, and straight out of a horror movie. Pathetic Food Situation: Forget luxury—these guys tell you to order food SIX HOURS in advance! And then they bring it from their homes! Overpriced like a 5-star but tastes like something made in a village kitchen. Don’t even get me started on the swimming pool—it’s a useless prop, just for show. Hidden Terms & Extortion: They don’t tell you upfront about the security deposit, and the booking process is shady with lots of undisclosed terms. Every step felt like punishment. DO NOT GO. Especially if you’re a couple or family. It’s not just terrible—it’s DANGEROUS. Save your money, sanity, and safety—
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SaffronStays Serene Retreat has replied on Nov 05, 2024
We are deeply sorry to hear about your extremely disappointing experience. The issues you've raised, including cleanliness, the condition of the room, and the lack of communication around amenities, are completely unacceptable, and we sincerely apologize for the distress this cau... Read more
Very bad/no clean/smell too much in room / rating 0 100%
Rated 1.0 by Sagar Dabholkar . Family Traveller . Sep 17, 2024
The room had a very bad smell/no cleanliness/food is very good. The condition is so bad that it is not suitable to go back and cannot recommend to anyone.
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SaffronStays Serene Retreat has replied on Nov 05, 2024
We appreciate your kind words and hope to welcome you back for another lovely stay soon! Read more
Overall satisfactory, modak must try
Rated 4.0 by Kalpesh Jamode . Group Traveller . Sep 14, 2024
Pros: good property, staff was helping, very nice food, cons: location of property is not good and far away from beach and ac was only in one room hence it was uncomfortable for next room
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SaffronStays Serene Retreat has replied on Nov 05, 2024
We appreciate your kind words and hope to welcome you back for another lovely stay soon! Read more
Average Stay
Rated 3.0 by Sajin Samuel . Sep 04, 2024
the stay was ok ok types.. the road to rech the place was really bad. but the food , staff and room was good 👍
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SaffronStays Serene Retreat has replied on Nov 05, 2024
We appreciate your kind words and hope to welcome you back for another lovely stay soon! Read more
Totally disappointing
Rated 3.0 by Digvesh Patel . Family Traveller . Aug 03, 2024
Nice and calm place to hangout with your love once’s or family. I was staying in glass house which i hated the most first of all it’s on the 4 floor and the only way is staircase and on the other side they don’t have bathrooms attached, we have to come all way down. Then most importantly food is charged 1500k person just for local food. That’s outrageous. Then the road for reaching here is very dangerous it’s like off reading best for thar and other suv. I hit my bumper 3 times. And the rooms and cottages are quite ordinary so please it’s a waste of money. I am sad to say the worst property of saffron-stays
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Worst place to stay….They have Rooms and nothing else
Rated 1.0 by Sanjay Rai . Group Traveller . Jun 24, 2024
This was a really terrible experience: 1. They didn’t mentioned their terms and conditions booking which not refundable. 2. They mentioned barbecue, post booking they said it is not operable. 3. They didn’t have wifi or tv cable they kept on giving excuses. 4. They do bot have in house restaurant, they will give you limited options which they will cook at their home or bring it from nearby home. The food quality is pathetic and it is always served cold. And the price was soy high. 5. The most expensive Glass room, doesn’t have attached bathroom, you to go one floor down and water pressure was very low… it took 20mins to fill a bucket. 6. All rooms were smelly and lot bugs were there. 7. The worst part is even after charging so much they will ask you for deposit money post booking, which is refundable but they make sure to charge for food around the same amount or more than that. This places has nothing but a room to sleep, you should not pay more than 1000 for this. I can write even more but can’t spend a minute thinking over this horrible place.
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Overall a good stay because of the location
Rated 5.0 by MUNJAL CHHEDA . Family Traveller . Jun 19, 2024
The stay and location was really amazing. We stayed in the glass house. It was simply awesome. Food you don't have many option and have to inform the care taker 1 day prior then only they will make it. And has very limited item in the menu. The service was overall okay. In glass room there is no room service so one has to come down 3 floors for everything they need. There is no hotel in the nearby 7 kms radius. So plan accordingly. Also the glass room requires a lot of repairing. Then maximum of the french window locks are broken, the main door stoper alignment is not at all proper so it becomes difficult to lock the door.
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Average
Rated 3.0 by Gaurav Keluskar . Family Traveller . Jun 16, 2024
Though location is good. Room conditions are bad. We booked cottage ac was not working properly. Doors are very bad conditions. Only good part is food quality and taste. Also staffs are very helpful. They take care of their guests.
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Excellent Stay
Rated 5.0 by SUDHIR BURANDE . Family Traveller . May 30, 2024
Simply superb, excellent ambience, homely treatment, cooperative staff, delicious food and just overall excellent hospitality
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Excellent property, good food but average service by caretaker
Rated 5.0 by Ajay Khot . Family Traveller . May 27, 2024
Stayed for 3 nights and 4 days (24 may 24 - check in and 27 may 24 check out) at saffron stays - serene retreat, the hideway, alibaug. The stay was comfortable, the property is very good, greenery everywhere, helped to be cool during summer when it was on peak. The food taste is very good. The service (given by the cate taker of the property) is average, as the food was never served on time. There is no any stock maintained for little items of food like bread, eggs, maggie etc. After the order given then the care taker will go any buy the raw material and then will prepare the food. Else, the stay was cool and good.
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Rohan
Rated 4.0 by Rohan Deshpande . Family Traveller . May 20, 2024
Rooms were cleaned, staff was very polite and cooperative, food was delicious, overall stay was good.
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Good Stay
Rated 4.0 by Abhijit Tamboli . May 16, 2024
It was a good stay, property is good and good homely cooked food with different activities to do. Polite and friendly staff, overall a good relaxing stay
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Good Stay
Rated 4.0 by Akanksha Arora . Feb 22, 2024
The hotel premises were good but staff was a bit non cooperative.
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SaffronStays Serene Retreat has replied on May 03, 2024
Thank you for your feedback. We apologize for any inconvenience caused by our staff and will address this issue to ensure a better experience for our guests in the future. Read more
Gaia villa
Rated 5.0 by Urvi Urvi . Group Traveller . Feb 11, 2024
Great experience and stay and gaia villa! very supportive and helpful team. Would recommend and visit again
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SaffronStays Serene Retreat has replied on May 03, 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Saffron Stays and found our team supportive and helpful. We appreciate your recommendation and look forward to welcoming you back again! Read more
Excellent Stay
Rated 5.0 by ami T . Family Traveller . Jan 28, 2024
A very beautiful property. The staff is quite polite & helpful. The food is authendicate & tasty. Had a great stay here.
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SaffronStays Serene Retreat has replied on May 03, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our beautiful property, found our staff polite and helpful, and enjoyed the authentic and tasty food. We hope to welcome you back soon for another great stay! Read more
Good Stay
Rated 4.0 by Suvidha Desai . Jan 03, 2024
Place is very good. Google road is very bad. On arrival knew about the other convenient road. Last moment food not available. Very well maintained. Garden n swimming pool n rooms
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Isolated scenic resort with poor service
Rated 2.0 by Sumit Diwakar . Couple Traveller . Dec 26, 2023
Cons: 1. Location is very bad, very poor 1-1. 5km road from main roads. Don’t even think of booking if you don’t have your own vehicle. 2. Food service: you’ve to order 6 hours prior else you won’t get any food. 3. Stay ambience and facilities are good.
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Terrible support and response
Rated 1.0 by Nikhil Joshi . Family Traveller . Dec 24, 2023
We have a medical emergency at home due to which we have requested to mm t as well as saffron stays for suitable date changes prior to booking dates. The support and response from them are terrible that there is no concrete solution to tackle such situations. Overall, if one has genuine concerns still you got to pay the price.
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Saffron serene
Rated 5.0 by Sagar Devrukhkar . Family Traveller . Dec 19, 2023
A good place to visit, ambience was very nice feels very close to nature staff was very polite and attentive we ordered veg food which was very good and cottage was maintained very good. Was a good experience relaxed alot
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