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Thirumala, Alleppey
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Guest Reviews
Good Stay
Rated 4.0 by Ganesh Balasubramanian . Couple Traveller . Nov 23, 2024
Stay is good. Staff in houseboat are very courteous. Food in house boat is excellent. Dinner buffet at lake palace resort is horrible. Breakfast is okay. Main issue in buffet: very limited kerala authentic food, instead more north indian items. Why we to come all the way to eat north indian food?
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Sterling Houseboats Lake Palace, Alleppey has replied on Nov 24, 2024
Dear Ganesh, Thank you for your feedback! It's wonderful to hear that you enjoyed your stay, found the staff courteous, and loved the food on the houseboat. We appreciate your insights regarding the dinner buffet at the lake palace resort and the variety of dishes offered. Your c... Read more
Average houseboat stay and overpriced property
Rated 3.0 by Sameer Parate . Family Traveller . Nov 18, 2024
Good location. Excellent services. Cordial staff. They have to improve quality of food. Buffet menu is limited. Special thanks to manager alush. Houseboat stay could be made better by regularly ventilating the rooms and washrooms. Offensive odour and stuffiness which air freshner cannot take out but will need sunlight and fresh ventilation. Property is not as big as showcased. For ensuring guests privacy staying overnight in the houseboat, the houseboat should have a main door which can be locked from inside. During our stay people kept walking in the houseboat and we had no privacy at all. Houseboat itinerary mentions lot of visits and stops like boat building site and water sports site which we were not taken to. Also boat ride stops in the evening by 6 pm. You are tied up after that till your checkout next day. They should take houseboat guests for ride in the morning also. Other houseboats take their guests for ride in the mornings also for 2 hours.
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Sterling Houseboats Lake Palace, Alleppey has replied on Nov 23, 2024
Dear Sameer, Thank you for sharing your detailed feedback. We’re delighted to hear you enjoyed the location, services, and the kindness of our staff, especially Alush. Your insights regarding the food quality, buffet menu, and houseboat experience are incredibly valuable to us. ... Read more
Best boat
Rated 5.0 by Vaibhav Radadiya . Family Traveller . Nov 12, 2024
Best house boat in the town. Had a wonderful journey and staff was very good and delicious food. Stay was amazing.
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Sterling Houseboats Lake Palace, Alleppey has replied on Nov 17, 2024
Dear Vaibhav, Thank you for your kind words! We're thrilled to hear you had a wonderful journey and enjoyed the hospitality of our staff. It's great to know that you loved the food and your stay. We hope to welcome you back for another amazing experience! Sincerely, The Sterlin... Read more
Good Stay
Rated 4.0 by Rupesh Raghavan . Family Traveller . Oct 26, 2024
We had booked this houseboat on short notixe. The property is a resort and has the houseboat docked just outside the hotel reception. Houseboat is good and luxurious. The staff that was with us was very attentive and helpful. They took care of all the requests. Food on board was miz of borth and southern delicacies. There is an option to try local fish or seafood bought while o the boat itseld though we didnt ac-ail the option. Overall houseboat was clean ans good. We had bookes a family suite for 5 adults and we had 2 good bedrooms for our size. Please note that houseboat comes back and is docked in the property for the night. The property itself has lot of options for activities and spa.
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Sterling Houseboats Lake Palace, Alleppey has replied on Oct 27, 2024
Dear Rupesh, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay on the houseboat and found it luxurious and clean. It's great to know that our attentive staff met all your needs and that the food options were to your liking. We appr... Read more
Good stay
Rated 4.0 by Arpit Shrivastava . Family Traveller . Oct 16, 2024
Had a 2 day stay at the property with my family. The property is good and is well maintained. However, improvements with respect to food is required.
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Sterling Houseboats Lake Palace, Alleppey has replied on Oct 17, 2024
Dear Arpit, Thank you for sharing your feedback! We're glad to hear that you enjoyed your stay and found the property well maintained. We appreciate your input regarding the food and will definitely take it into consideration for future improvements. Looking forward to welcoming ... Read more
Excellent Stay
Rated 5.0 by UDAYAN DAS . Aug 20, 2024
Lush-green paddy fields and resort is surrounded with lake. Houseboat hospitality is awesome. Special care taken by our host yash. Kudos to him. Will visit again. Breakfast so many options and wo wonderful taste.
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Sterling Houseboats Lake Palace, Alleppey has replied on Aug 21, 2024
Dear Udayan, Thank you for sharing your lovely experience! We're thrilled to hear that you enjoyed the lush surroundings and the hospitality provided by Yash. It's wonderful to know that you appreciated the breakfast options as well. We look forward to welcoming you back for ano... Read more
The best houseboat service
Rated 5.0 by Arjun Mahadevan . Family Traveller . Aug 09, 2024
Booked sterling houseboat for family and it was the best decision ever made. The staffs were super caring and helpful. The chef’s cooking for lunch was super tasty and was a top notch experience. The scenic view was a delight to experience in houseboat. The houseboat was super clean and neatly maintained
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Sterling Houseboats Lake Palace, Alleppey has replied on Aug 11, 2024
Dear Arjun, Thank you so much for sharing your wonderful experience! It’s heartwarming to hear that you and your family had such a memorable time on the houseboat. We're delighted that our staff and chef made your stay special, and that you enjoyed the beautiful views and cleanl... Read more
Perfect stay
Rated 5.0 by Piyush Asolia . Family Traveller . May 14, 2024
Houseboat was beautiful, spacious neat & clean room and common area. Food was the main highlight so many options and delicious. Staff is superb. Must try
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Sterling Houseboats Lake Palace, Alleppey has replied on May 18, 2024
Dear Piyush, Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed the beautiful houseboat, spacious and clean rooms, delicious food options, and superb staff during your stay. Your kind words mean a lot to us. We hope to welcome you bac... Read more
Excellent Stay
Rated 5.0 by Somil Singhai . Apr 16, 2024
Nice hygienic boat, awesome food and great hospitality. Most amazing part was that we were able to use the amenities of the resort like swimming pool and indoor recreations, where boat gets parked post evening. The chef customised the lunch as per our choice a day before check-in. I would say that it is the best place to stay in alleppey.
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Sterling Houseboats Lake Palace, Alleppey has replied on Apr 16, 2024
Dear Somil, Thank you so much for your lovely feedback! We are delighted to hear that you enjoyed the hygienic boat, awesome food, and great hospitality during your stay with us. We are thrilled that you liked being able to use the resort amenities and that the chef customized y... Read more
uber luxury
Rated 5.0 by Jasween Wason . Couple Traveller . Feb 19, 2024
The house boat service and maintenance was impeccable, having meals while cruising in the backwater on a private houseboat is ✔️
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Sterling Houseboats Lake Palace, Alleppey has replied on Feb 21, 2024
Dear Jasween, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the impeccable service and maintenance of our houseboat. It's truly a unique experience to have meals while cruising on the backwaters. We hope to welcome you aboard again soon! Sincer... Read more
Poor Stay
Rated 2.0 by Gopinathan J . Aug 19, 2023
The reception and handling person are rude and behave very bad. Kids play area very poor maintance all play items are badly maintained
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Sterling Houseboats Lake Palace, Alleppey has replied on Aug 21, 2023
Dear Gopinathan, We apologize for any negative experience you may have had with our reception and handling staff. We take your feedback seriously and will address the issue with our team. We also appreciate your comments about the kids play area and will make sure to improve the... Read more
Good Stay
Rated 4.0 by Ashish Agarwal . Jun 08, 2023
Everything was perfect just that the staff was not responding properly about few things that we asked them to do. Plus the boat house could have a standing ac in the lobby which could have made the experience much better. Rest the properly is amazing.
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Sterling Houseboats Lake Palace, Alleppey has replied on Jun 16, 2023
Thank you for holidaying at Sterling Lake Palace House Boat and sharing your review. We thank you for listing the aspects that we can improve. We have shared it ahead. Sincerely, The Sterling Holidays Team Read more
Great property and customer service
Rated 4.0 by Archit Khanna . Group Traveller . Apr 22, 2023
Property was nice and clean, the customer service was really good, the staff was courteous however i feel that the food can be better.
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Sterling Houseboats Lake Palace, Alleppey has replied on Sep 19, 2023
Dear Archit, Thank you for your feedback! We're glad to hear that you found our property nice and clean, and that you had a positive experience with our customer service team. We appreciate your suggestion about the food, and we'll definitely take it into consideration for future... Read more
Terrible Stay
Rated 1.0 by PAYES ANAND . Apr 07, 2023
1
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Sterling Houseboats Lake Palace, Alleppey has replied on Sep 19, 2023
We are saddened to learn that you did not have a memorable time with us. We have alerted our management team about your review. Sincerely, The Sterling Holidays Team Read more
Amazing houseboat but average food
Rated 4.0 by Peshal Goel . Family Traveller . Jan 25, 2023
We rented the houseboat for a night. The boat ambience and cleanliness was amazing. I can’t point out anything bad with the boat. However, food that was served throughout was average and sometimes poor. The lunch served on boat was not prepared on the spot. We got chapatis which were prepared 3-4 hours back and it felt like we are eating papad. Dinner and breakfast was in the resort restaurant. Here also, food taste and variety was not upto the mark. Even the restaurant service was very slow.
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Excellent trip
Rated 5.0 by Balasubramaniam Muthusamy . Family Traveller . Jan 15, 2023
I never thought sterling lake palace houseboat could be a excellent trip. It was a 5 star experience. We five people travel-led in maharani house boat. It had two double bed ac rooms with attached bathroom. Best part is non stop ac, you can take a nap in the afternoon also. Open dining hall with excellent food including fish and kerala dishes. Alleppey is like venice. Lots of backwater and most of the houses are connected by canals. Main mode of transport is boats. Each house has a boat. There are boat buses, which is public transportation. Children travel to school by boats and they distribute gas cylinders through boats. House boat, there were two drivers, one house keeper and one chef. On the way they stopped at fish market, where we bought curry meen, prawns( back water fish and jumbo prawns. Chef cooked for us. Curry meen is costly, 1kg 1000 rupees. Prawns 1600 rupees. These house boats travel for only 5 hours. They start at 12. 30pm and dock at 6pm. The sad part is, even if you book the boat for one day, they sail only for 5 hours. The sterling house boat dock at sterling lake palace resort. You can spend the night at boat or go around the resort, go to swimming pool. Dinner served at the restaurant only because the dining hall in the house boat is a open one and there is mosquito problems. The drivers and chef and house keeping leave by 7pm. After that you are all in the boat and there will be security outside. Breakfast also served in restaurant. You have to check out by 9. 30am. The house boat by sterling lake palace is life time experience. If you get a chance you should enjoy it
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Nice relaxing but falls short if 5 star/cost
Rated 4.0 by Parthasarathy Namuduri . Family Traveller . Dec 29, 2022
Enjoyed the boat ride, just not too happy with just 4 hrs of cruise. Wish if it were longer amd also in the evening.
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Superb experience for life time
Rated 5.0 by Gurdeep Gujral . Family Traveller . Dec 25, 2022
The hospitality n ambience of boat was very nice. Neat clean food served on boat was also good
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Excellent Stay
Rated 5.0 by Mahesh Mehta . Nov 27, 2022
Absolutely fantastic house boat with beautiful interior. Staff was exceptionally helpfull. Food was tasty. Lunch and evening tea served on the board and dinner and breakfast at resort. Way used for backwater ride is fabulous and scenic. Overall wonderful stay.
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Memorable stay
Rated 5.0 by Chandra Bhandari . Family Traveller . Nov 22, 2022
Very nice location. Ambiance is to great.
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