Review Of Surya Residency

Grubby

Rated 2.0 by ANDREW LUBRAN . Business Traveller . Oct 17, 2023

Typical grubby hotel with sticky door handles, furniture and tv remotes which makes you want to leave as soon as possible. Way too expensive for the money. Avoid if you can.

Bad treatment at reception

Rated 1.0 by Dhruv Handa . Couple Traveller . Mar 23, 2023

The guy at reception was very rude and judgmental

Suffogation

Rated 2.0 by Shashikant Kinake . Business Traveller . Mar 19, 2023

Ac not working. They provide ducting vents but they are also not working too hot in there cant open windows. Feels like suffogation bwlecause of that.

Very bad service

Rated 1.0 by Naresh Sethi . Family Traveller . Dec 27, 2022

Poor service, poor staff. Bathroom taps not working fine. Faulty flush cold water.

Poor Stay

Rated 2.0 by Manish mahajan . Aug 26, 2022

Hi ac was not working the whole day. We spend our day without ac. Mattres was not comfortable. Even they have for water bottles also. Thanks. Even they have charged for water bottles also. No

Pathetic

Rated 1.0 by Swati Sharma . Family Traveller . Aug 18, 2022

Smelling, untidy, bedsheets not clean, no water, bathroom not clean. Whole night staff was making sound in corridor. Unable to sleep in those smelly and unclean linens. Very bad experience

Terrible Stay

Rated 1.0 by Ashish Dhiman . Group Traveller . Aug 15, 2022

This is the first time i have such a bad experience on mmt. The was so bad i don't how it is listed. We just did a checkin saw the room they were pretty bad and left the hotel. We contacted mm t customer service and they were not helpful l at all. We asked them to refund the amount so that we can book another hotel from mm t but they keep on saying no we can't help at all. After 15 min of checking we left the hotel and booked another through hotel for rs 8000 by visiting the hotel room. Here were the reason why we didn't stayed in hotel. 1) when we entered the room there was a smoking smell all around the room. We asked them and they just sprayed in the room. 2) washroom lock was broken. 3) wire were coming out of the switch board that was very dangerous. 4) ac was working very very slow. Even they said it take 3 hours to cool. 5) there was no power backup. There was no light supply for around 10 min out of 15min and we all were sweating badly. 6) mattress were smelling very bad and too too hard to slep. It was too hard to live in than and we have leave the room. Though we asked the mt service for refund so that we can book another hotel but they refused. They rs 1000 voucher on hotel booking. Usually you guys rs 700 coupon on booking so wasn't helpful l at all. I request you guys to please make sure that hotel are rated according to there room service and remove such hotel from mm t so that you don't have bad feedback. I am still waiting for refund so that i can use that on another hotel booking from mmt. It was a very very bad experience.

Will never visit ever again

Rated 1.0 by SUSHIL SARANDKAR . Business Traveller . Jun 26, 2022

Worst staff, no cook before 9 am, no professionalism, worst amenities & room not maintained well. Don't ever book

Average Stay

Rated 3.0 by Aman Saini . Solo Traveller . Mar 20, 2021

No extra safety measures were taken. Very average experience of stay.

Good staff for excellent service excellent food quality

Rated 5.0 by Amit Garg . Couple Traveller . Jan 26, 2021

Very cooperative staff nice stay snooker availability and zym also