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Review Of Sheraton Grand Bangalore at Brigade Gateway0123401234

Rajajinagar, Bangalore | 34.2 km drive to Kempegowda Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.5

    Excellent

    413 User Reviews and 893 Ratings

    Location4.7

    Room4.6

    Food4.4

    Amenities4.4

    Hospitality4.4

    Cleanliness4.6

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    Guest Reviews

    Good Stay

    Rated 4.0 by Rajkamal Jain . Dec 05, 2024

    Good hotel with very slow service and less pure vegetarian options. Though deserts are delicious

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    Luxury stay in bangalore

    Rated 4.0 by Subodh Bonde . Couple Traveller . Dec 02, 2024

    Good experience and polite staff always ready to help. Housekeeping to be improved a bit in the rooms. Rest all is perfect including the food and stay and luxury that the hotel offers

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    Average Stay

    Rated 3.0 by Gunjan Chhabra . Family Traveller . Nov 19, 2024

    Stay was not at all pleasant. Room was not cleaned properly, a layer of dust on everything. I travel-led with my baby and it was so worrisome. The staff is impolite, they just want to pick the plates and do not care whether you are still eating or not. Will not at all recommend this place. Its not worth your time and money

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Nov 25, 2024

    Dear Valued Guest Thank you for sharing your feedback. We sincerely apologize for the issues you faced during your stay, especially with the cleanliness and service. We understand how important it is to maintain a clean and comfortable environment, especially when traveling wi... Read more

    Business trip disaster

    Rated 1.0 by Ranjini Ravindranath Nair . Business Traveller . Nov 16, 2024

    Dingy rooms, horrible staff, huge cost. Their suite rooms smell like its not been used since covid. The furnitures are old, paint sealant work done horribly, no light in front of the dressing mirror

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Nov 25, 2024

    Dear Valued Guest Thank you for sharing your feedback. We're genuinely sorry to hear that your experience with us did not meet your expectations. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in your case. We appre... Read more

    Good Stay

    Rated 4.0 by Siva Prasad G . Nov 11, 2024

    Property is in good location. Not provided any welcome drink or no attention on guests at all. Dinner buffet spread is ok but not great. Taste can be improved. Breakfast is also average and can be better.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Nov 13, 2024

    Dear Valued Guest Thank you for sharing your recent experience with us. We're glad to hear you appreciated our location, though we regret that aspects of your stay didn’t fully meet your expectations. Your feedback regarding guest attention, the dinner buffet, and breakfast ha... Read more

    Excellent Stay

    Rated 5.0 by Sayan Biswas . Nov 06, 2024

    My stay was excellent and memorable as it was diwali and we could spend quality time.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Nov 13, 2024

    Dear Valued Guest Thank you for sharing your wonderful feedback! We’re delighted to hear that your Diwali stay with us was both excellent and memorable, allowing you to enjoy quality time during the festivities. It was a pleasure hosting you, and we hope to welcome you back fo... Read more

    Excellent Stay

    Rated 5.0 by Fauzan Abdul Hameed Shabu Mr . Oct 22, 2024

    Wonderful l experiance, excellent rooms with good amenities and wonderful l staff, not to forget the excellent service provided by the staff and a one of the best breakfast places in the city of bangalore.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 28, 2024

    Dear Valued Guest, Thank you for your wonderful review of your recent stay at Sheraton Grand Bangalore. We are thrilled to hear that you had an excellent experience and enjoyed our well-appointed rooms, amenities, and the attentive service from our staff. It's fantastic to ... Read more

    Good stay at sheraton

    Rated 5.0 by Rohith Kumar Tekhal Nagaraj . Couple Traveller . Oct 21, 2024

    Property amenities are good, location is nice, food was really good. But one suggestion you should provide complimentary chocolates, deserts to customers. Also i didn't find drinks like coke, beer, hot drinks in the room mini-bar rather empty as other 5 star hotels provide them at free of cost. We are paying such a huge amount for stay at your hotel. Please take my point into consideration.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 28, 2024

    Dear Valued Guest, Thank you for sharing your feedback about your recent stay at Sheraton Grand Bangalore. We’re delighted to hear that you enjoyed our property amenities, location, and dining options. We appreciate your suggestions regarding complimentary chocolates and de... Read more

    Sheraton room review.

    Rated 4.0 by Prakash Vishnoi . Group Traveller . Oct 20, 2024

    The room was good, the staff were nice. It's far though from central bangalore. Service was good too.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 28, 2024

    Dear Valued Guest, Thank you for taking the time to share your thoughts about your recent stay at Sheraton Grand Bangalore. We’re glad to hear that you enjoyed your room and found our staff to be friendly and helpful. We appreciate your feedback regarding our location. Whil... Read more

    Most terrible stay experience- Don’t go

    Rated 1.0 by HEMASELVAN RAMAMOORTHY . Family Traveller . Oct 17, 2024

    I am a frequent business traveller to all parts of India and have stayed in more than 200 five star hotels in various cities but to my high disappointment It was most terrible stay experience in my life time at Sheraton grand as I was with my family on vacation. I choose because of LUXE and assurance but the price what we paid and the services what we got was not even upto 10% . During breakfast no one will come and serve you water or ask for what we need even if we order something it wont be delivered on time. U can see flies flying over the fruits and if u complaint to person over there they won’t respond. My 9 months old infant was not feeling well and she vomited on bed and we asked for a room change as the Vomit was all over the place till rest room but it took us very long time to get it cleaned and they never provided a new room.Whenever u ask anything over phone the reception persons talk very feeble and u can’t even understand what they want to convey. Most of the time it gets very much delayed to get water bottles and any thing we ask them. No welcome drink is provided nor any refreshment even if u ask. I don’t understand the term of luxury after paying and still we have to beg for services. The quality of food in breakfast is horrible. No items are hot and it is not well maintained. I would suggest no one to go to this hotel just for the brand name of Sheraton. U will be highly disappointed and no worth for money u pay. It spoiled our vacation and even rooms are not the size what is mentioned

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 28, 2024

    Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Sheraton Grand Bangalore. I sincerely apologize for the numerous inconveniences you experienced, especially during what should have been a pleasant family vacation. I am particularly concer... Read more

    The best hotel in bengaluru and the most popular hotel

    Rated 5.0 by Kummathi Sreenivasa Reddy . Family Traveller . Oct 14, 2024

    It was very nice and good experience to stay and we have been coming since past 6 years the hotel staff were very friendly and humble and the food was very delicious.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 16, 2024

    Dear Kummathi Thank you for your loyalty over the past six years! We're honored to be your go-to choice in Bengaluru and thrilled to hear that you continue to enjoy our warm hospitality and delicious food. Your appreciation of our team’s friendliness and dedication means a lot... Read more

    Good Stay

    Rated 4.0 by antonytharian Thachil . Oct 10, 2024

    Short falls i noticed, welcome drink was not offered when we reached the hotel at 2 pm from airport. After request only provided. You kept only 2 tea bag, 2 coffee sachets and 2 sugar sachets in the room where we were 2 guests. Requirements at evening and morning. Some times in between also. Calling housekeeping is inconvenient. Only 1 body lotion and 1 soap where guests are 2. Otherwise all are fine including large spread of breakfast

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 16, 2024

    Dear Ms. Thachil Thank you for your honest feedback. I apologize for the shortfalls during your stay. We strive to ensure every guest feels fully accommodated, and I regret that the initial welcome and in-room provisions didn’t meet your expectations. Your comments on refreshm... Read more

    Perfect staycation

    Rated 5.0 by Amogh R Kumar . Business Traveller . Oct 09, 2024

    The stay was really amazing we enjoyed every moment spent in the hotel and the room service was quite good

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 16, 2024

    Dear Mr. Kumar Thank you for choosing us for your staycation! We’re thrilled to hear that you enjoyed every moment and found the room service up to the mark. Your feedback truly motivates our team to continue delivering exceptional experiences. We look forward to welcoming you... Read more

    Terrible Stay

    Rated 1.0 by Akshay Bansal . Oct 02, 2024

    I was staying in the hotel at the midnight. I wake up because behind my room, there was people those who were shouting badly.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 04, 2024

    Dear Mr. Akshay Bansal Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the disturbance you experienced during the night. It is always our goal to provide a peaceful and comfortable environment for our guests, and we regret that we fel... Read more

    Wonderful experience

    Rated 5.0 by Rakesh Ballary . Business Traveller . Sep 15, 2024

    Luxurious experience location is centre of city really it’s wonderful experience and dinner is very tasty

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Oct 04, 2024

    Dear Mr. Rakesh Ballary, Thank you for your wonderful feedback. We're delighted to hear that you had a beautiful experience during your stay with us. Our central location is indeed a highlight, making it convenient for our guests to explore the city. We’re also thrilled tha... Read more

    Average Stay

    Rated 3.0 by Saurabh Agrawal . Sep 06, 2024

    Packed juice not accepted as welcome drink extra towel asked for was misunderstood delay in providing water bottles in room. Breakfast buffet was amazing. Wide spread.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Sep 13, 2024

    Dear Valued Guest, Thank you for taking the time to provide your feedback. I’m sorry to hear that some aspects of your stay did not meet your expectations. We strive to ensure every detail of our guests' experiences is handled with care, and I apologize for any misunderstandin... Read more

    Most recommeded

    Rated 5.0 by JOONSUK CHOI . Family Traveller . Aug 28, 2024

    Very clean, delicious food, luxurious ambience. Stronly recommend this hotel and hope to stay again in the future

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Aug 30, 2024

    Dear Valued Guest, Thank you for your wonderful recommendation! We’re delighted to hear that you appreciated the cleanliness, delicious food, and inviting ambiance during your stay. Your feedback motivates us to keep delivering outstanding experiences. We hope to welcome you b... Read more

    Good Stay

    Rated 4.0 by Bindu Nsihanth . Aug 20, 2024

    The stay was fantastic no doubt but we had a bit problem with the dinning service, we tried calling them but there was no response for nearly half an hour. Other than that everything was perfect my kids enjoyed well !

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Aug 30, 2024

    Dear Valued Guest, Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had a fantastic stay and that your kids had a great time. However, I sincerely apologize for the inconvenience you faced with our dining service. Rest assured, we'll... Read more

    unexpected stay

    Rated 5.0 by Divya Ns . Family Traveller . Aug 03, 2024

    we didn't expect it would create a remarkable impression, though it was last minute...plan. location, amenities & services 5 🌟, food.. 4 🌟a wide variety of options.. but taste needs improvisation.. as we South Indians love more authentic and traditional recepies ... clean and hygienic, coupled with elegance it was a pleasant stay 🫶

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Aug 21, 2024

    Dear Valued Guest, Thank you for sharing your experience with us. We're thrilled to hear that your last-minute stay exceeded your expectations and left a remarkable impression. It's wonderful to know that you found our location, amenities, and services to be worthy of 5 stars,... Read more

    Excellent Stay

    Rated 5.0 by Anindya Sharma . Jul 25, 2024

    The stay was very nice and the hotel is great overall.

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    Sheraton Grand Bangalore at Brigade Gateway has replied on Aug 03, 2024

    Dear Anindya Sharma, Thank you for sharing your feedback with us. We are delighted to hear that you had a very nice stay and found our hotel to be great overall. It's wonderful to know that our facilities and services met your expectations, contributing to a pleasant experienc... Read more

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