Review Of Saya Grand Club & Spa Resort By Treat.

Property under construction, not the best time to visit

Rated 3.0 by Sagar Kothari . Couple Traveller . Sep 19, 2024

The property is under construction so game room and most of the amenities are not available for guest. Currently not the best time to visit. Rooms are good but other than rooms everything is under construction.

Excellent Stay

Rated 5.0 by Anil Rao . Family Traveller . Aug 18, 2024

Great experience and amazing hospitality !! Great property and a perfect monsoon getaway near to Mumbai!! A fun filled weekend. The resturant has amazing food and great taste ! |Happy Stay and great vibe ☺️

Excellent Stay

Rated 5.0 by Roshan Chauhan . Aug 01, 2024

Excellent staff. Amazing amenities. Good food. Had an amazing time. Two problem. Lift was not working couple of times. Gaming section only had one game active and rest all were closed.

Good Stay

Rated 4.0 by Chitra Poojary . Jul 25, 2024

Property is really good i liked the room it was spacious and worth the price point staff is good but room service was horrible for one thing i had to call 15 times

Issue in a/c

Rated 5.0 by Pratik Gare . Couple Traveller . Jul 25, 2024

The stay was excellent the resort property was beautiful. However i face issue with the a/c. Food and staff was wonderful

Amazing place

Rated 4.0 by Nikhil More . Couple Traveller . Jul 23, 2024

It was fun staying in such an beautiful ambiance and also the nature of the employees and staff was very pleasing, it’s great to have such an amazing people surrounded with amazing natural beauty

Average Stay

Rated 3.0 by Yamini Mendon . Family Traveller . Jul 16, 2024

The rooms & view were awesome. Food was okay. Game zone only few things were operational. There was a wedding planned it was too crowded.

Good Stay

Rated 4.0 by Maulik Shah . Jul 07, 2024

4

Terrible Stay

Rated 1.0 by Brijesh Joshi . Family Traveller . Jun 29, 2024

The whole resort is under construction because of the bullet train project i was not informed about that. We also couldn't sleep because of the mosquito waste of huge money.

24 hours all lifts not working.

Rated 2.0 by Hailley Shah . Couple Traveller . Jun 28, 2024

Booked the top category titanium room which is on 6th floor. At check in, only one lift was working as other had maintenance going on. By the time we wanted to come for lunch, the other lift also stopped working. Service lift was also not working. After lunch despite being pregnant i climbed up 6 flrs cos staff said by evening issue should be sorted out. But it was not. As a result we could not do half the activities like game room, pool, dinner in restaurant, etc on ground floor. All lifts were on one same connection apparently. When we raised concern to the front desk manager to compensate the trouble by waiving off our very nominal meal bills, he refused to allow us to speak to the resort manager- the property may be great, but they lack the mentality of hospitality needed to run such a massive property.

Pathetic experience

Rated 1.0 by Sanatan Singh . Family Traveller . Jun 15, 2024

Ultra poor services and food, strongly not recommended. Unsupported staff with completely unhinged facilities

all of you thanks hotel satff ,very helpful service team ,

Rated 5.0 by Ashwini Chorage . Couple Traveller . Jun 04, 2024

Stay was vry good, satff was vry helpful.. I enjoyed…☺️ food testing delicious hotel Ambiance great

Good Stay

Rated 4.0 by Tejaswi Kakde . Family Traveller . Jun 04, 2024

Rooms were good, clean. Food service was extremely slow. The amenities mentioned in description while booking room were not provided at room. In spite of multiple reminders at reception they did not bother to provide a bathrobe. The room booked had a jacuzzi which was not properly functional. The resort needs to ensure that services which they promise should be fulfilled.

Excellent Stay

Rated 5.0 by Rita Thomas . Family Traveller . May 28, 2024

Location is very near from thane. The ambience is amazing with a breathtaking landscape. It has lot of plantation, bird sanctuary is amazing, swimming pool is huge and warm. All the staffs were very courteous and they were very helpful, kind and friendly. Many a times they were impromptu. The vehicle facility to travel from room to dinning room is flexible. Food was very yummy, fresh and prepared on the spot. It is child friendly as well.

Good but can be improved

Rated 4.0 by Kinjal Shah . Group Traveller . May 28, 2024

The room was tidy, we loved the stay and the staff were accommodating. However, nearly half of the property was undergoing maintenance due to bullet train construction, which was disappointing since we booked based on the overall property and the promised swimming pool. Unfortunately, the operational pool was dirty, leading to a skin allergy for my friend. Additionally, the pure veg restaurant staff lacked proper training, resulting in average food quality. It would have been preferable for the resort to inform us beforehand about the closure of half the property and the pool

Superb property

Rated 5.0 by Anuja Rane . Family Traveller . May 26, 2024

Property is superb. Great service and food. Rooms are very clean, hygienic and amazing. Had a very relaxing stay, will surely go again

Good Stay

Rated 4.0 by bhavik shah . Couple Traveller . May 26, 2024

Property was very good staff also very good restaurant food ok breakfast very good it is good for family & friends

Excellent Stay

Rated 5.0 by Girish Jagtap . Couple Traveller . May 23, 2024

Hotel stay was very premium and satisfying, also everyone from staff was very polite and always trying to give their best service, very happy with stay, hospitality was excellent.. Hotel was very well maintained, rooms are very cleaned, interior and exterior are at best level, food was awesome..

Awesome place to relax near mumbai

Rated 5.0 by Vimal Parmar . Couple Traveller . May 05, 2024

Its a huge property, big swimming pool, big size rooms, good food & polite staff. Cleanliness was well maintained

Good property

Rated 5.0 by Mohammed Abbas Khan . Business Traveller . Apr 19, 2024

Property is calm and friendly staff with all top amenities and property is very clean and quality food