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Bongaigaon, Bongaigaon
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Guest Reviews
Good Stay
Rated 4.0 by Arup Choudhury . Business Traveller . Oct 23, 2024
Stayed at hotel sona during official trip. Good location though presently some road construction affect the entrance. Excellent in terms of cleanliness. Spacious room. Fitted with modern amenities. Bedsheets and linen were clean. Breakfast having variation and good taste. Restaurant foods are comparatively costlier. Val-let parking is always an issue. Equally need to take care on amenities also specially ac was not properly working in my room.
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing you valuable review and feedback. we will look into the parking and regarding the ac. Thank you for your concern. Read more
Excellent Stay
Rated 5.0 by Sunil Jadhav . Business Traveller . Oct 23, 2024
Neat & clean… very good service..going extra mile for customers satisfaction like late night food, early morning breakfast packs etc
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Sona hotel has replied on Nov 25, 2024
Thank you for taking time to value us. Read more
Excellent Stay
Rated 5.0 by Vikram Datta Lahkar . Aug 28, 2024
The stay at sona hotel bongaigaon was good. The complimentary breakfast was very good. Maintain the standards. Don't have any image. Thanks
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your beautiful experience with us. Thank you for your valuable time and appreciation. Read more
Satisfied
Rated 5.0 by Jordan Basumatary . Business Traveller . Aug 17, 2024
Had a good stay. Good location and a good service too. Would like to visit again. Food is ok ok.
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your valuable review and feedback. Looking forward to welcome you again Read more
Poor Stay
Rated 2.0 by Pranab Choudhury . Business Traveller . Jun 28, 2024
Behavior not good, not given entry to my guest by hotel people, breakfast is loo quality,
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Sona hotel has replied on Nov 25, 2024
We are very sorry for inconvenience. we will look into it and try to resolve it Read more
Was the worst and the policy
Rated 1.0 by Pankaj Das . Solo Traveller . Jun 28, 2024
No visitors allowed, the manager was too rude. He also abused bad words in our conversation. Not recommended in a place like bongaigaon where we have two good options
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Sona hotel has replied on Nov 25, 2024
We are very sorry for inconvenience and apologies. we will look into it. Read more
Comfortable stay
Rated 4.0 by Krishanu Dhar . Business Traveller . Jun 19, 2024
Location is good, staff are well behaved. The location is well connected. Overall a good place to stay
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your valuable review and feedback with us. looking forward to welcome you again Read more
Terrible Stay
Rated 1.0 by Rajib Kar . Business Traveller . Jun 10, 2024
Such a hopeless hotel i have never seen in my life
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your valuable review and feedback. We are very sorry for inconvenience caused to you. Read more
Cleaning issues
Rated 4.0 by Bipin Subhedar . Business Traveller . Jun 03, 2024
Some time dirty smell coming from bathrooms, nee freshner which not spraying from house keeping. Need proper cleaning. Other wise all are better. Food also very costly.
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your valuable review and feedback. we will look into it. Read more
Decent hotel with the price point.
Rated 3.0 by HPCL SHAILESH SINGH . Business Traveller . May 26, 2024
1 day stay at Sona Hotel Bongaigaon. The hotel is basic with basic amenities in room. Ok for the price. Limited food variety in buffet but taste was OK.
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Average Stay
Rated 3.0 by Satyadeep Chatterjee . Couple Traveller . May 04, 2024
Location - just off the highway. The road off the highway though is in very bad shape parking - adequate room - good, spacious. Food quality was ok. Tasty but oily. Buffet spread was limited. One key aspect - no segregation of veg and non veg. Guests were touching non veg and veg both with their hands. Which will be a deterrent for folks who are pure vegetarian. Staff were nice and eager to serve.
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Sona hotel has replied on Nov 25, 2024
Thank you for sharing your valuable review and feedback with us. thank you for your concern. it will be taken care. Read more
Very costly food
Rated 2.0 by Rajdip Sen . Business Traveller . Jan 17, 2024
Exorbitant food cost, not that tasty too. Very unbearable price. Lift is not working. Not a good experience in this much of tariff
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Sona hotel has replied on May 02, 2024
Thank you for sharing your valuable review and feedback. we will look into your concern and try to resolve. lift, yes. it is working now. Read more
Real experience
Rated 5.0 by Upaljit Chakraborty . Business Traveller . Dec 09, 2023
Very good service and the food is very good. I stay one day but feel very good. If i go this location again then i will plan to booking there
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Sona hotel has replied on Nov 27, 2024
Thank you for sharing your valuable review and feedback. Read more
Value for money
Rated 5.0 by Dip Narayan Sarkar . Business Traveller . Oct 27, 2023
The hotel is recommended in every aspect. The behaviour and support of the staffs are really appreciable.
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Sona hotel has replied on Nov 27, 2024
Thank you for sharing your valuable review and feedback with us. Read more
Not recommended.
Rated 1.0 by Evangeline Manohar . Business Traveller . Oct 15, 2023
The room had insects. The staff were not trained. As they had no lift, i asked for some support in taking the suitcase to the third floor. This was a service that they have extended to two men before me who were in executive room (inr 2800. Whereas i as a seven month pregnant women was left to fend for myself and had to carry my suitcase even though i booked a deluxe room (inr 3800. With visible unfinished wiring and electricity work everywhere, it was truly frightening to stay when there was a heavy rain outside. Highly don't recommend, because both their facilities and their behaviour is bad.
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Sona hotel has replied on Nov 27, 2024
Thank you sharing your valuable review with us. We have taken initiative to build the lift and taken all the necessary action and resolve it. Thank you for your concern. Read more
Good Stay
Rated 4.0 by Kalpajyoti Dutta . Oct 05, 2023
Stay was good, food was not up to the mark.
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Sona hotel has replied on Nov 27, 2024
Thank you for sharing your valuable review and feedback. regarding food , we will look into it and try to improve it. Read more
Excellent place to stay
Rated 5.0 by Arun Tamang . Family Traveller . Apr 14, 2023
Hotel executive was helpful and professional. Room was clean and food was good.
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Sona hotel has replied on May 02, 2024
Thank you very much for sharing your valuable review and feedback with us. Read more
Excellent Stay
Rated 5.0 by Nilay Talukdar . Apr 07, 2023
Clean and spacious. Food is awesome. Staff behaviour is professional and polite
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Sona hotel has replied on May 02, 2024
Thank you very much for sharing your valuable review and feedback with us. Read more
Excellent
Rated 5.0 by Prakash Sharma . Couple Traveller . Mar 14, 2023
Hotel reception was good hotel view' was good. Room are good condition
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Sona hotel has replied on May 02, 2024
Thank you very much for sharing your valuable review and feedback with us. Read more
Over all good to stay and near by highway
Rated 5.0 by Prasanta Das . Dec 30, 2022
Over all good to stay and near by highway
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Sona hotel has replied on May 02, 2024
Thank you very much for sharing your valuable review and feedback with us. Read more