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Review Of Hydel Palace Hotel and Resorts Athirapilly0123401234

Athirapilly, Chalakudy | 6 minutes walk to Silver Storm Water Theme Park | 27.9 km drive to Cochin International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    • SOLO
    3.7

    Very Good

    73 User Reviews and 149 Ratings

    Location3.9

    Cleanliness4

    Room3.3

    Food3.7

    Value for Money3.4

    Hospitality3.8

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    Guest Reviews

    Hotel & resort difference

    Rated 3.0 by sandeep sn . Family Traveller . Sep 18, 2024

    The location is near silver storm athirapally. It's a hotel that never only expects resort ambiance. The food was good, the rooms were ok. I asked for a tea around 4pm. The reply was "sorry kitchen is closed. The staff are well-behaved. If you are a three or four-member family-it's ok for a night. Kids will like the pool.

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    Poor Stay

    Rated 2.0 by Joseph Vinod Cherian . Family Traveller . Sep 17, 2024

    Wasn't happy with my entire experience. The food was just ok with limited choices. The room was ok but toilets are due for an overhaul. Hot water want available inspire of asking for it.

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    Terrible Stay

    Rated 1.0 by Tharun Abraham . Family Traveller . Aug 10, 2024

    The front office lady had too much attitude and was treating us like a beggar. This is not tolerable. If you have problems, fix it at home, not with the public

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    Average Stay

    Rated 3.0 by Staney S . Jul 30, 2024

    Seems like it was not properly maintained and overpriced. Felt like a lodge. Lighting was also not good. Bathrooms were old

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    Average

    Rated 3.0 by DrLijeesh Kadambil . Family Traveller . Jun 19, 2024

    Check in got delayed due to shortage of staff. But they tried their best to convince us. Rest all was good

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    Excellent Stay

    Rated 5.0 by Divya J . Couple Traveller . Jun 18, 2024

    Good ambiance, well maintained, neat and clean rooms and bathrooms. The property is a good option for short time stay. There is no hot water and the food duality average.

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    Decent hotel to stay

    Rated 4.0 by Sourav Majhi . Group Traveller . Jun 11, 2024

    My stay at this hotel was good. The location is nice, near a waterfall. The staff's behavior was good. They have a restaurant and the food was good, but it took a long time to prepare. In one of our rooms, the tv was not working, and in another, the ac was leaking water. It was a pretty decent hotel to stay at as it was clean and hygienic.

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    Excellent Stay

    Rated 5.0 by ABHILASH ASHOKAN . Family Traveller . May 29, 2024

    Rooms and all other thing is good. Water. Foods. Atmospher. Staff. General manger

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    Good Stay

    Rated 4.0 by Raveendraprasad Kp . Family Traveller . May 14, 2024

    Location is good food is upto the expectations amenities and services are average anyway overall satisfactory

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    Go for it

    Rated 5.0 by Rajesh Jayan . Family Traveller . May 07, 2024

    I stayed for one night in hydel palace. Room was clean and they provided the mecessary things. All staffs are friendly and helping. Restaurant food is good and tasty.

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    One day sta

    Rated 3.0 by Paramasivam S . Couple Traveller . Feb 27, 2024

    The hotel looked pleasant and welcoming from the outside. The front desk receptionist friendly. The interior of the lobby was unique. The room was huge and had a balcony with a view. The toilet was dirty and not up to standard. The floor and walls were filthy and disgusting, like it hasn't been scrubbed for weeks. Also, to my surprise, the bellboy and room service walked into the middle of room with their shoes on. Pro's: room is clean. Cons: no lift only staircase. Kitchen only open at selected time. Breakfast was served late than supposed. Actual time was 8. 30am but only able to serve to us at 9. 10am. No other customers at all, the reason for late was chef arrived work late.

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    Good place

    Rated 5.0 by Vijay Kumar Adwani . Solo Traveller . Jan 15, 2024

    Good location, staff was friendly. Room was clean. Food was okaies with very less options. So you can travel ahead a little bit, you ell see some other food options.

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    Poor Stay

    Rated 2.0 by gouthami sambhara . Couple Traveller . Dec 30, 2023

    We didn't find the front office staff (receptionist) welcoming and pleasant. Food was good but the waiting time was way beyond what they have informed us. The housekeeping staff were very good and helpful. And the room is decent and neat with a nice view.

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    Neat and clean

    Rated 4.0 by Ambily P B . Couple Traveller . Nov 14, 2023

    Very neat and clean atmosphere.

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    Average Stay

    Rated 3.0 by Tanooja S . Couple Traveller . Nov 12, 2023

    For 1900 bucks, we received a standard room. Wifi service is bad. Constant powercuts. No hot water. Food is also average.

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    Stay n food

    Rated 4.0 by Ghatage M . Couple Traveller . Nov 07, 2023

    Stay was good. Room was good. It was heavy rain so power went off couple of times, restored soon. Bathroom was a small room. Food was excellent. We ordered veg. Biryani, it was awesome. In the complimentary breakfast we had authentic appam and stew, and puttu kadala with strong coffee. Overall good stay.

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    Poor Stay

    Rated 2.0 by Roshan Kumar . Sep 24, 2023

    The hotel room was well good but the restroom was bad, even the bathtub was not big enough to fit people! and breakfast too they had only one item, overall it's an average stay

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    Nice hotel

    Rated 4.0 by muhammad shiyas . Couple Traveller . Sep 14, 2023

    Good place. Good staff behaviour. Food also good. Neat and clean room toilets. Recommending others to come and visit.

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    Overall i will give 3. 8 out of 5

    Rated 3.0 by Femymol P J . Couple Traveller . Sep 13, 2023

    Cleanliness is average and hotel maintenance is average. Food is good. Overall i will give 3. 8 out of 5 for food i will give 4 out of 5

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    Not bad.

    Rated 3.0 by Jayachandran A . Family Traveller . Aug 17, 2023

    I was booked for 3 adults. Room size is small. There is no lift facility my mother was feel difficult food is avarage one good thing is river is very near by hotel. Morning we had a riverbath. We enjoyed a little

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