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Review Of Hotel City Tower0123401234

Edapalaiyam, Chennai | 6 minutes walk to Kandhakottam Temple | 20.5 km drive to Chennai Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.8

    Very Good

    234 User Reviews and 390 Ratings

    Sort By:

    Guest Reviews

    Average Stay

    Rated 3.0 by Kiran Tripathi . Dec 02, 2024

    Hot water problem. T v problems

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    Hotel City Tower has replied on Dec 07, 2024

    Thank you for your review and for choosing our hotel. Read more

    Poor Stay

    Rated 2.0 by Rahul Shah . Sep 23, 2024

    The room is okay but the hotel is not well maintained we had a bad experience with the key which broke as soon as we inserted it into the lock and we had to pay extra, the showers and taps look old and dirty and are completely rusted

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    Hotel City Tower has replied on Sep 28, 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you. Read more

    Poor Stay

    Rated 2.0 by ALOK TIWARI . Sep 06, 2024

    Subpar management. Took one hour to give us our room keys. Even then gave us keys for the wrong room. Poor room service. Hotel location and cleanliness is good

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    Stay was ok but ac hai issue

    Rated 3.0 by Saket Sharma . Solo Traveller . Jul 25, 2024

    Ac have issue stay was ok it’s showing error every 30 minutes and stop cooling this it’s major issue

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    Hotel City Tower has replied on Jul 27, 2024

    Your feedback is our most important .I really apology that issues we are rectify that complaints it won't happened next times Read more

    Pathetic and unhygienic stay

    Rated 1.0 by Aditya Dhoka . Solo Traveller . Jun 06, 2024

    I checked in at 1 am and left the hotel at 2 am They had ned bugs all over the room not only in 1 room but I changed 4 rooms and all had bed bugs… pathetic hotel I want my total refund… I have not stayed at that hotel and had harassment separately at night Look into this matter immediately …

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    Average Stay

    Rated 3.0 by Baby Venugopalan . Group Traveller . Jun 05, 2024

    the hotel was pursuing us to leave by 10 o clock but we had booking till 12pm they started to knock from 10 o clock to leave by 12pm

    Do you find this helpful?

    Hotel City Tower has replied on Jun 15, 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you. Read more

    Good Stay

    Rated 4.0 by Mythily Nagarajan . May 28, 2024

    The hotel stay is comfortable and neat

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    Hotel City Tower has replied on Jun 07, 2024

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Read more

    Average Stay

    Rated 3.0 by Ezhilarasan M . May 24, 2024

    Staffs are so kind. Nice rooms. But some drawbacks are there like bathroom locks not working properly. Overall experience was good.

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    Hotel City Tower has replied on Jun 07, 2024

    Thank you for your review and for choosing our hotel Read more

    Excellent Stay

    Rated 5.0 by Ganesh Babu N M . Business Traveller . Apr 09, 2024

    Fantastic stay. Hygienic rooms. Food is delicious. Next month onward s bar will be working. Excellent service. Very next to the chennai central railway station. Good staff.

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    Do you find this helpful?

    Hotel City Tower has replied on Apr 11, 2024

    Dear Guest, Thank you for your valuable feedback. We are glad to hear you had delightful experience at Hotel City Tower. We look forward to welcoming you back at our hotel. Thank you! Read more

    Poor Stay

    Rated 2.0 by Ashif Khan . Feb 15, 2024

    Extremely bad cockrages were there ac not working no ventilation in rooms hard matresses tap not working water leakages.

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    Hotel City Tower has replied on Feb 17, 2024

    Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your ... Read more

    Average Stay

    Rated 3.0 by Pavan G . Business Traveller . Feb 08, 2024

    Room was is not worth for money and for the breakfast they will told buffet, here only idle and up-ma in that too idle closed by 9:00 am only not worth for money

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    Hotel City Tower has replied on Feb 10, 2024

    Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your ... Read more

    Safe home stay, excellent food, very hygienic

    Rated 5.0 by MUKUND GOKHALE . Family Traveller . Dec 20, 2022

    It's pleasure to stay in hotel city tower. It's safe, very near to metro and railway station

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    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    Excellent hotel

    Rated 5.0 by Ayushranjan Swain . Family Traveller . Oct 07, 2022

    The hotel was nearest to chennai central and all amenities are within the radius of the hotel.

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    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    Location good food not available hygiene excellent safety good

    Rated 5.0 by Manish Agarwal . Family Traveller . Jul 22, 2022

    Experience was excellent and behavior of the staff was good

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    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    Nice hospitality

    Rated 5.0 by Ashish Agrawal . Business Traveller . Apr 30, 2022

    We love stay here again.

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    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    There was no food. Whenever asked for coffee tea it was served properly.

    Rated 5.0 by Prateek Saria . Business Traveller . Aug 08, 2021

    There was no food. Whenever asked for coffee tea it was served properly.

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    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    Excellent Stay

    Rated 5.0 by Dharmendra Singh . Family Traveller . Mar 20, 2021

    Location very near to railway station due to covid protocol restaurant service was suspended the room service is fully satisfactory
    Good they are well behavior and looking guest very well

    Do you find this helpful?

    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

    Excellent Stay

    Rated 5.0 by Narasimha Rao . Couple Traveller . Jan 27, 2021

    Good and comfortable stay. Centrally located

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    Hotel City Tower has replied on Feb 02, 2021

    Sir, we are happy that you had a good time with us. Spread the word and do visit us again. Thank you ! Read more

    Close n assess-able

    Rated 4.0 by Hitesh k . Business Traveller . Jan 07, 2021

    Close to railway station n budget friendly

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    Hotel City Tower has replied on Feb 02, 2021

    Sir, we are happy that you had a good time with us. Spread the word and do visit us again. Thank you ! Read more

    Excellent

    Rated 5.0 by Prabha Wathi . Couple Traveller . Mar 13, 2020

    Excellent service, good quality of food and clean room

    Do you find this helpful?

    Hotel City Tower has replied on Feb 02, 2024

    Dear Guest, Greetings from Hotel City Tower! It was a pleasure having you with us at Hotel City Tower! We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appre... Read more

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