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You are booking hotel for more than 30 days

Review Of HOTEL MOUNT HEERA

Alandur, Chennai | 4.5 km drive to Chennai Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.6

    Average

    205 User Reviews and 237 Ratings

    Location3.8

    Cleanliness2.8

    Room2.9

    Value for Money2.8

    Food3

    Amenities2.8

    Sort By:

    Guest Reviews

    Good staff

    Rated 5.0 by Sivaprakash G . Couple Traveller . Dec 02, 2024

    Room are clean and neat, toilets are well maintained. Staff are very friendly. We feel comfort and safety.

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    Beware travelers

    Rated 3.0 by Venkatesh Natarajan . Business Traveller . Nov 30, 2024

    No room service, no restaurant no soaps in the bathroom. Amateur staff location is only the advantage

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    Terrible Stay

    Rated 1.0 by Shyam Priyan J . Nov 10, 2024

    The hotel had no basic necessities like paste brush soap and the room was not clean and neat

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    Terrible experience

    Rated 1.0 by Girish Laxminarayan Galipelli . Oct 22, 2024

    I have booked a executive room in this hotel, these guys gave me a standard room to stay, i got to know because in morning before check in they gave me a similar standard room for freshening up. I told them in evening after check in that this is not a executive room but they were adamant. Then finally after some discussions, they agreed and promised to shift to a better room. After some time, they told that those better rooms have water issue and they cannot shift me. This is gross. Makemytrip must take cognizance of this and take some action. I have one more night of stay tonight, see if makemytrip can talk to this hotel and change my room.

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    Terrible Stay

    Rated 1.0 by Ganesh Budharaju . Business Traveller . Sep 20, 2024

    We booked an ac room where ac is not coming peoperly, getting heat and sand kind of feeling from air, the towels are not there we have to beg them, and the bedsheet is very dirty again need to beg them. No mirror and toiletries in the bath rooms and flush is not working properly. Floor is also not cleaned all my feet were black. I did not take any food there. I paid in mm t but they still ask amount to be paid and when i showed the receipt, they cross checked and said sorry.

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    Terrible Stay

    Rated 1.0 by srihari v . Aug 31, 2024

    Getting a bad smell and informed the hotel person to change room but he denied really honorable to in this hotel. If possible pls changed my room

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    Good Stay

    Rated 4.0 by Kailas Dinakaran . Business Traveller . Aug 24, 2024

    Property location and room are very good, car parking area is good. Hotel rent very comfortable. Big hotel

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    My personal opinion

    Rated 5.0 by Drsudhirr m . Solo Traveller . Jul 28, 2024

    It was great experience at hotel mount heera, wel manned staff humble cooperative, ambient bar area too over all memorable experience at chennai thank you for such a kind hospitality

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    Average Stay

    Rated 3.0 by karthigai priya m . Dec 29, 2023

    Food not available. Price little high. Rooms were clean.

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    Worst service and stay

    Rated 1.0 by Syed Sulthan . Solo Traveller . Dec 06, 2023

    Unclean room and arrogant staff. The list goes on. Bed bugs, water leakage, broken flush and cubbord with termites

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    Poor Stay

    Rated 2.0 by Govardhun K . Oct 20, 2023

    No calling bell, intercom. Bed all round edges tilting which may slide the sleeping person to fell down when turned to edge.

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    The room was just an average room

    Rated 3.0 by Deepan G . Family Traveller . Oct 15, 2023

    Bed not well, cigarette smell on the corridor, rooms not well maintained and bed is not in a good condition

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    Terrible Stay

    Rated 1.0 by ANAND DIXIT . Solo Traveller . Aug 29, 2023

    This is the worst as staying experience in my life in its dirty hotel. Nobody stay here. Bathroom, bedroom everything is so messy and dirty.

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    Mount he-era lost its lusture

    Rated 3.0 by Ganesan K . Business Traveller . May 20, 2023

    It was a total disappointment when i booked online and entered into this hotel to see no airport pick up, no restaurant in the hotel, no intercom in the room, non functional flush out(i used bucket water to flush)no room service(no intercom. So how we ask for any service like house keeping, coffee from restaurant etc, restriction of running ac in the reception(is weather a lot in the reception when i waited there for an o la cab booked by me, no lift service and we have to climb to the second floor through steps or go to 3rd floor(the old lift works only for 3rd floor) and walk down to second floor! i felt myself sorry by booking a room in this hotel. The property is in prime location and needs good management!

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    Terrible Stay

    Rated 1.0 by Naresh Reddy . Feb 08, 2023

    1. Cockroach and. Insights and mosquitoes. Worst thing do not suggest any ho-ya percent achhe. Money waste. I am very waiting for make my trip. Review of this issue

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    HOTEL MOUNT HEERA has replied on Mar 09, 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able t... Read more

    Terrible Stay

    Rated 1.0 by shanmugarani Venkatesh . Feb 05, 2023

    Terrible

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    HOTEL MOUNT HEERA has replied on Mar 09, 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able t... Read more

    Poor Stay

    Rated 2.0 by Anand Joshi . Solo Traveller . Feb 03, 2023

    the room interior was not good, room charge is high as per room quality, no value of money.. 👎. not satisfied

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    HOTEL MOUNT HEERA has replied on Mar 09, 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able t... Read more

    Terrible Stay

    Rated 1.0 by govindaraj kannaiyan . Jan 13, 2023

    Thank you for contacting chennai furnitures, we will get back to you shortly

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    HOTEL MOUNT HEERA has replied on Mar 09, 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able t... Read more

    Terrible Stay

    Rated 1.0 by lokesh Kumar . Dec 06, 2022

    The hotel is in very bad condition no proper painting wash room quality is pathetic no hot water, no towel, soap, shampoo head shower, brush. Water bottel is also not new it's seal broken bottle filled with can water.

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    HOTEL MOUNT HEERA has replied on Jan 03, 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be ab... Read more

    Room

    Rated 2.0 by Kunga Skid . Group Traveller . Nov 11, 2022

    Rooms were not good and not upto level it requires for.

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    HOTEL MOUNT HEERA has replied on Dec 06, 2022

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be ab... Read more

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