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You are booking hotel for more than 30 days

Review Of Terra Hotels

T Nagar, Chennai | 13.4 km drive to Chennai Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.9

    Average

    33 User Reviews and 92 Ratings

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    Guest Reviews

    Good room and good staff

    Rated 5.0 by Ankit Surana . Solo Traveller . Jun 26, 2024

    Very good staff and location was near to metro room was good. Only they not provide soap in wash room please take care next time please

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    Terra Hotels has replied on Jul 03, 2024

    Hello Guest Thanks for taking time to review your recent stay with us. We are glad to read that you enjoyed your stay so much and that all our services met your expectations. We look forward to welcome you back soon. Regards Janani K M Director Rev2Grow- Hotel Revenue M... Read more

    Terrible experience

    Rated 1.0 by Tejas Bhoir . Couple Traveller . May 28, 2024

    Lift not working, no continuous water supply, phone not working, later changed the room which was alright. Supportive staff, rooms were spacious but need to improve on basic services. Also found cockroach in the bed.

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    Terra Hotels has replied on Oct 25, 2024

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is ... Read more

    V good

    Rated 4.0 by mark m . Family Traveller . May 26, 2024

    Good and nice

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    Terra Hotels has replied on Jun 27, 2024

    Hello Guest Thanks for taking time to review your recent stay with us. We are glad to read that you enjoyed your stay so much and that all our services met your expectations. We look forward to welcome you back soon. Read more

    Poor Stay

    Rated 2.0 by Nijil Pk . Business Traveller . Apr 25, 2024

    Hotel under maintenance, no water supply, room is good, bathroom not good, 12 o'clock check in only.

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    Bad experience

    Rated 1.0 by Girishankar K.N . Group Traveller . Mar 07, 2024

    Not a clean room, ac not working properly, there is no clean bedsheets. No towels in room, heater not working, tv not working

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    Terra Hotels has replied on Mar 25, 2024

    Hello Guest Thank you for the review! I am truly sorry that you were dissatisfied during your stay with us. This is not the standard of service we strive to provide to our guests. I will be sure to forward your concerns so we may address them as we continually strive to improve... Read more

    Terrible Stay

    Rated 1.0 by Saranya Eswaran . Feb 18, 2024

    Restroom was too dirty with odd smell it was slippery too lot of mosquitoes inside room no water bottle or toiletries provided lift was also not working have a worst experience won't recommend this anyone

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    Terra Hotels has replied on Mar 25, 2024

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is no... Read more

    Not good

    Rated 5.0 by Raghu ram pulipaka . Couple Traveller . Feb 12, 2024

    The room is not good, the bathroom is not clean, but the mosquitoes are very bad. There is no weakness, the land line is not working properly, the ac is not working out, the windows are not working properly, so for me

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    Poor Stay

    Rated 2.0 by raghwendra narayan choubey . Family Traveller . Feb 09, 2024

    We stayed 4 days in this hotel, first of all here staff were not cooperative, they did not support seniour citizens. Our room telephone were dead. We continuous call the staff but they didn't attend it, rooms were not clean within time, lift was not working for seniour citizen it is very difficult, they would not arrange rooms in ground floor after continuous request.

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    Worth for money but service could be improved

    Rated 4.0 by Vajra K B . Group Traveller . Feb 06, 2024

    For the price, the stay was quite good as they were ac rooms and spacious. Bathrooms were clean and spacious. 1 room can easily accommodate 3 people. Many charging points as well. But service could be better. We did not receive any toiletries and even after multiple reminders, they did not provide drinking water. During our stay, there were frequent powercuts too. We booked 5 rooms but was given only 2 during check in which was at 12 pm and rest hours later. Since we had to go out after check in we didn't mind, but hopefully this won't be repeated. Easily locatable and near to teynampet metro.

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    Treble stay no peroper service guys don’t waste your money better you can

    Rated 2.0 by JOHN BOSCO MS . Business Traveller . Jan 21, 2024

    No proper cleaning and maskito and room full the smell like whirred lift is not working no hot water

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    Terra Hotels has replied on Mar 25, 2024

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is n... Read more

    SPECIALLY WITH THE FAMILY🙏

    Rated 1.0 by Salimuddin Shaikh . Business Traveller . Jan 08, 2024

    PLEASE DON'T BOOK THIS HOTEL, They are rude, they are not providing basic things like drinking water not available, bath soap not available, you have to sleep with lots of Mosquitos and cockroaches everywhere in room in washroom water blocking one bucket with one mug only fill with muds and above all lift is not working on 3rd floor you have to carry your luggage and go, PLEASE DON'T BOOK THIS HOTEL SPECIALLY WITH THE FAMILY.

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    Terrible experience with this stay. I would never recommend anyone to here

    Rated 1.0 by Hariprasaad Murugesh . Solo Traveller . Dec 29, 2023

    Need to get rid of bed bug first because it’s all over and they bite you real bad, rest all are ok. . If this thing are not sorted out, then this place will show you hell.

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    Poor Stay

    Rated 2.0 by G C Pant . Dec 28, 2023

    When i was stayed in the hotel they doesn't have towel. Next day they have provided towel. Also they doesn't have blanket. So many mosquito are there. Room service was not good.

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    Not worth for money

    Rated 1.0 by Siva Soundhariya S . Family Traveller . Nov 07, 2023

    Not worth for money. Water was flowing from windows when raining and even after calling service twice no response from the hotel people. No maintenance. The building looks very untidy. The room does not meet even basic necessities like dustbin. Not suitable for family. Bathroom was unclean. Even bed was not neat. Amenities mentioned in the app is not present in hotel. Lift was not working and we had to climb 3 floors everytime.

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    Not good

    Rated 2.0 by Sathiya Rajagopal . Family Traveller . Oct 24, 2023

    Room full of cigarettes smell, air conditioner was full of dust, not even able to breath when i get into that room.

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    Terrible Stay

    Rated 1.0 by Balaji Kaneri . Sep 22, 2023

    Hotel itself stinking bad, bedbugs, dirty bed covers not changed, no lift

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    Very worst

    Rated 1.0 by Ganesh Shinde . Family Traveller . Sep 08, 2023

    No proper house keeping, even no any blanket provided. Very bad service i am only stay there 5 hrs. I request to make my trip to remove hotel from your list. No proper staff, he not showing room jst kept key on counter.

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    Excellent Stay

    Rated 5.0 by Sajith Vijayaraghavan . Business Traveller . Sep 06, 2023

    Done.

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    Excellent Stay

    Rated 5.0 by Pavitra R B . Aug 19, 2023

    Amazing staff and room facilities

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    Worst room ever

    Rated 2.0 by Chirag Bhoir . Business Traveller . Aug 16, 2023

    Ac was not working, toilet was dirt. Even bed sheets were not changed. They charged double then mrp for water bottle.

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