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You are booking hotel for more than 30 days

Review Of THE MARS CHENNAI

Pallavaram, Chennai | 4.5 km drive to Chennai Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

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    • COUPLE
    • FAMILY
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    • SOLO
    2.5

    Average

    412 User Reviews and 597 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Ayang Tayeng . Family Traveller . Oct 13, 2024

    I only stayed for one night. It was okay for that but longer duration might be problematic because the sink didn't drain properly. But the manager provided cab when their shuttle was not available. So that's a good point.

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    Good, but not great.

    Rated 4.0 by Sateesh K . Family Traveller . Oct 13, 2024

    Hotel is okay for the amount charged. But needs much improvement in terms of dusting, walls seepage. People are good, providing information. But services weren't there to provide. Overall for 1 or 2 days stay for any work nearby airport, you can prefer this hotel.

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    Poor hospitality, horrible behaviour at reception, price also more compared

    Rated 2.0 by Suresh Jadhav . Business Traveller . Oct 10, 2024

    Reception horrible person. Very bad behaviour. Even one more room we want to take, but he charging double

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    Average Stay

    Rated 3.0 by Ashish Jain . Business Traveller . Sep 12, 2024

    Room size was average, service was average close to the airport situated on main road so easy access.

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    Poor Stay

    Rated 2.0 by Chellan Anil kumar . Business Traveller . Aug 23, 2024

    The room was not clean i asked the reception staff to do some room spray. Room service was not available. Not satisfied

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    Don’t stay in this hotel

    Rated 2.0 by Suraj Verma . Family Traveller . Aug 23, 2024

    Bathroom shower, flush are break not in use. Tv is off, restaurant is off. Deemak in all wooden furniture

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    Worst possible experience. Dead lizard, no hot water, dirty line

    Rated 1.0 by Gaurav Shankar . Family Traveller . Aug 14, 2024

    Worst possible experience one can think of. The room had a dead lizard under the bed, it's carcass still not cleaned. Quality of linen was poor& dirty. The mattress of the bed was too bad, taking away the whole night sleep of me & my family. When requested for hot water, the attendants bluffed that they have switched it on, but there was no hot water in the tap for the next 30 mins. Pls stay away from such hotels which are a sham in the name of it. I strongly suggest mm t to deregister such third rate hotels from its platform

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    I dont like these hotel

    Rated 2.0 by Jerin jose . Couple Traveller . Jul 08, 2024

    Recently i stayed at hotel mars in pallavaram, chennai was not a neat room. I thought it was a better room set up. But not. Worst stay. No amenities provided. I even asked for a room fresher to avoid the smell in room they didn't deliver. There is a hole on the celling of rest room. It was night so i not able to check in another hotel

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    Worst hotel ex

    Rated 1.0 by BIDDU PAUL . Family Traveller . Jun 03, 2024

    Firstly i have booked a triple occupancy executive room but when we boarded the property we were allotted a double occupancy standard room with bad odour inside. I asked for towels but had too long for the same. The worst thing is that they even can't provide package drinking water which later i had to purchase from outside. Last but not the least during booking they have shown complimentary drop off to airport which we have also discussed with them and the manager who was on night duty have noted down the dropping time but when we asked for dropping next morning they said it's not able at that point of time and will be available after check out.

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    Poor Stay

    Rated 2.0 by Jenisha J . Business Traveller . Mar 17, 2024

    Worst experience to stay. In this hotel atmosphere lot of defference with images. Reception person also money minded. It not a standard level of hotel just as a room. But they collect more money.

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    Don’t stay

    Rated 1.0 by sravya Balagala . Family Traveller . Feb 06, 2024

    I stayed for one night and unfortunately found the room to be very dirty. The blankets were not washed and changed, and i experienced discomfort due to bed bugs biting me on the neck, resulting in rashes.

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    Terrible Stay

    Rated 1.0 by Sai Rakesh . Dec 31, 2023

    The room that we got was on 3 rd floor. There is no lift. We carried out luggage to the room. The entire floor is under construction. The wires and other equipments were hanging from the ceiling. We were the only people in that floor. The food also not prepared well from them for the price they are asking. Only good thing is they have free airport transfer.

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    Pathetic hote

    Rated 1.0 by Govindarajan Balakrishnan . Family Traveller . Dec 30, 2023

    When entered the hotel the lift was not working. Found bed bugs in the room and room had been changed. Then found there is no shower at the bathroom nor bucket for bathing. No towels provided. No intercom facility to call room boy. So pathetic. But the charges were like 3 star hotel

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    Bad hotel never stay

    Rated 1.0 by Ankuresh Sarkar . Family Traveller . Dec 22, 2023

    Very boas stay, no water in bathroom, dust in bed, ac not working, please never book that hotel at any cost not worth even 500 and they are charging 2500

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    Unpleasant

    Rated 2.0 by KENNETH NONGPIUR . Family Traveller . Nov 13, 2023

    As i reached, they told me. i needed to pay for the rooms if i want to stay. The restaurant was not functioning. Finally, i did not budge. I told them i will sleep in the reception chair and not going anywhere, as my hotel booking was confirmed and payment completed. Later they gave me a room and accepted the booking. they are trying to fool people. They did not provide bucket or mug in the bathroom. Airport dropping was smooth. Overall, not a good experience

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    Worst hotel i have ever been

    Rated 1.0 by Soumik Sarkar . Family Traveller . Oct 27, 2023

    The hotel was a terrible experience, plagued by bed bugs, damp rooms, cockroaches, and unfriendly staff. It's hard to fathom how they continue to operate their business.

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    Poor maintenance

    Rated 1.0 by Ananda Kumar . Couple Traveller . Oct 27, 2023

    Rooms are stinky and not properly maintained. Not good for family. Better to avoid. If not, only bachelors can stay that with bug.

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    Good Stay

    Rated 4.0 by Akin Tana Tara . Oct 06, 2023

    Good. Peaceful stay. Hotel helps in transportation to chennai airport free of cost from hotel.

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    Worst rest room like public toilet

    Rated 1.0 by De Pearl Lady . Business Traveller . Sep 12, 2023

    I never know before paying this could be my worst-est experience. Totally money wast this is worth for only 600 or 700 but i pay 3000 something. Damn disappointed. No water in washbasin. There's lots of insects and terrible unnamed insects chiii. Total waste of money. 200% they're not eligible for running this kind of hotels.

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    Maintainence issues and lacking hygiene

    Rated 1.0 by SAHADEVAN RENGASAMY . Family Traveller . Aug 24, 2023

    Washroom was not with proper lock. Lights were not in working condition. Very poor cleanliness inside the room. Linen was dirty and full of dust. Moreover behaviour of staff was very rude.

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