The Location of Grand Beach Resort is its biggest highlight, with a beautiful view of the sea and proximity to the beach. However, the Cleanliness of the property is a major concern, with many guests complaining about dirty rooms, bathrooms, and swimming pools. The Food & Dining is average, with limited options and quality varying from good to poor. The Amenities provided are decent, with a swimming pool, sports facilities, and indoor games. The Staff is friendly and helpful, but service can be slow and unresponsive at times. Overall, Grand Beach Resort is a budget-friendly option for bachelor parties and group outings, but not recommended for families or couples.
Location
The property is located in a beautiful location with a great view of the beach. It is very close to the seashore and provides easy access to the beach. The property is situated in a calm and quiet area, away from the hustle and bustle of the city. The location is perfect for a relaxing getaway with friends or family.
Cleanliness
The property is not well-maintained and lacks proper cleanliness. The rooms are not clean and have a stinky smell. The bathrooms are dirty and not up to the mark. The swimming pool is not well-maintained and has a high level of chloroform. The eating area is in a bad condition and needs improvement.
Food & Dining
The food provided by the property is good and pocket-friendly. The buffet system is available for all meals, including breakfast, lunch, and dinner. The food quality is average, and the variety is limited. The staff is courteous and friendly. The eating area needs improvement and is not well-maintained.
Amenities
The property has a swimming pool, volleyball court, and cricket pitch. The swimming pool is not well-maintained and has a high level of chloroform. The sports equipment is not available or not well-maintained. The rooms are average and need improvement. The property lacks proper amenities and needs improvement.
Staff
The staff is friendly and courteous. They listen to feedback and queries and try to provide minimum comfort level. However, the service needs improvement, and the staff needs to be more attentive to the guests' needs. The check-in experience needs improvement, and the staff needs to be more organized and efficient.
