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You are booking hotel for more than 30 days

Review Of Hotel O KC Arcade

Kakkanad, Cochin | 24.6 km drive to Cochin International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • SOLO
    • BUSINESS
    2.3

    Average

    10 User Reviews and 19 Ratings

    Sort By:

    Guest Reviews

    Very bad experience

    Rated 1.0 by Sanuth ME . Business Traveller . Oct 12, 2023

    I was not given the room citing that they were full and when asked how to refund money they were not answering and then they didn't answer the calls

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    My experience

    Rated 3.0 by anandhu anil . Solo Traveller . Jun 09, 2023

    The room was average but i had to pay an additional amount of rs 200 which was not mentioned earlier by make my trip, the care taker told me that the room price is 1200 so i should pay the remaining balance amount, so please kindly verify this place and it's price

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    Extra charges

    Rated 2.0 by Muneeswaran M . Business Traveller . May 14, 2023

    They charged 556 rs. Extra before check-in without giving proper reason. When asked for a bill, they told me they will cancel the booking. I already raised this issue to customer care.

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    Hotel O KC Arcade has replied on May 31, 2023

    Hi, Muneeswaran! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey Read more

    Terrible Stay

    Rated 1.0 by MUHAMMED ASHARAF KOYA . Dec 30, 2022

    1

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    Worst experience during admission

    Rated 1.0 by Nikhil Kumar . Business Traveller . Nov 06, 2022

    I have booked this hotel and paid in advance but the fellows asked me for additional amount to stay there without considering i have travel-led miles to reach here or paid the amount already. It was a terrible experience with this hotel since these cheap guys are living for money alone. Wors customer experience i should say. Don't go for this hotel.

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    Just terrible

    Rated 1.0 by Dilshad Ahmed . Solo Traveller . Nov 06, 2022

    The worst experience ever. Room service is poor. Toilet is very unclean.

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    Not clean

    Rated 1.0 by Rahul Shaji . Solo Traveller . Oct 29, 2022

    after reaching the hotel, they charged me 300 extra saying charging less. At last minute I did not want to change and hence paid the extra amount.

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    B

    Rated 2.0 by Lavish P S . Solo Traveller . Oct 17, 2022

    There was no bathroom lock in my room

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    Excellent Stay

    Rated 5.0 by Mathews Scaria . Dec 20, 2021

    Good rooms, enough space for 2 people

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    Hotel O KC Arcade has replied on Dec 26, 2021

    Hi, mat-hews scaria! delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, vishal Read more

    Neat and easy access place.

    Rated 5.0 by Karthick S . Nov 01, 2021

    The property was very easy to find and the care taker was very helpful

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    Hotel O KC Arcade has replied on Nov 07, 2021

    Thank you for rating us super, kart-hick s! glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, amit Read more

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