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Palarivattom, Cochin | 24.0 km drive to Cochin International Airport
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Guest Reviews
Good Stay
Rated 4.0 by Deepak Jose . Business Traveller . Dec 19, 2024
Good property, well maintained, centrally located, very much acceble to metro service, lot of parking space and good food.
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Excellent Stay
Rated 5.0 by Misha Babu . Dec 07, 2024
It was an excellent stay in terms of hospitality and services from the staff, front reception and management. Ambience and conveniences also excellent.
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Comfortable cozy stay
Rated 5.0 by Hitesh Ramakrishnan . Couple Traveller . Dec 03, 2024
Spacious clean rooms, friendly staff, good swimming pool, decent breakfast spread and great location. Walkable from palarivattom metro station. The exterior of the hotel, the reception/lobby and the lift are something they can improve to make it look attractive as they seem to be looking old.
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Excellent Stay
Rated 5.0 by Arun Kumar Km . Nov 09, 2024
The stay at hotel renai, palarivattom, kochi, offers a blend of comfort and convenience. The rooms are spacious, well-maintained, and equipped with modern amenities to ensure a comfortable stay. The staff is courteous and attentive, always ready to assist with any needs. The hotel's central location makes it an ideal choice for both business and leisure travelers, with easy access to key areas of kochi. The overall ambiance is pleasant, with a calm atmosphere that allows for a restful experience. Whether you're in kochi for a short visit or an extended stay, hotel renai provides a reliable and relaxing accommodation option.
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Good Stay
Rated 4.0 by Abin Jacob . Oct 22, 2024
Neat and clean room, friendly staff
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Review
Rated 4.0 by Sajida Manikfan . Couple Traveller . Oct 03, 2024
Excellent ambience. Since it was a holiday hotel was crowded. Breakfast area was also crowded. They had a software isssue to access lift with room key hence we had to depend on hotel staff to go to swimming pool and back to room. Rest all were fantastic. Food is excellent
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The Renai Cochin has replied on Oct 17, 2024
Dear Sir, Greetings! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We continuously try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look ... Read more
Average Stay
Rated 3.0 by TANGIRALA BALAKRISHNA . Solo Traveller . Oct 03, 2024
Ambiance of hotel excellent. Room 404 allowed in 4th floor. However room drizzles throughout musty. Staff mopped up once but it drizzles continuously till i checked out hotel at 6am on 3. 10. 24. Pl convey my feeling of displeasure n your rating can come down.
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The Renai Cochin has replied on Oct 17, 2024
Dear Guest, I would like to personally apologize for the uncomfortable experience during your stay with us. We continuously try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into this issue very seriously that you have noticed, i... Read more
Fine hotel in ernakulam
Rated 5.0 by Mohan R . Family Traveller . Aug 26, 2024
I appreciated positive, like the friendly staff or convenient location feel free to modify these templates to fit your specific experience and needs!
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Look wise good but operationally pathetic
Rated 1.0 by Shweta Gaikwad . Business Traveller . Aug 14, 2024
A look wise room was good but operationally it was pathetic. Price of such room is 7k per night worthless. I’ll tell you why. I was allotted a mini suite room without a smart tv. How come suite room does not have a smart tv. A doors of room along with internal washroom and all was literally giving scary noises like the cracked ones. Apart from that shower oh my god i was so happy at-least it was in working condition pathetic. And most importantly hospitality from staff not at all welcoming.
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The Renai Cochin has replied on Aug 22, 2024
We appreciate you being a prestigious client and we are always striving here to keep our guests happy. We clearly understand your emotions. We would also like to let you know that we shall do our best to keep you perfectly happy during your next visit. Read more
Location cant be beaten!
Rated 5.0 by Suhail Muhammed . Family Traveller . Aug 14, 2024
Excellent location, check in and check out was a breeze! breakfast was yummy as well, with a more kerala spread. I would definitely stay here again!
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The Renai Cochin has replied on Aug 23, 2024
Dear Sir, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy enough to take the time out to write great reviews. We hope to have you with us again in the near future. Regards Read more
Average stay
Rated 3.0 by Afsha Taji . Family Traveller . Aug 09, 2024
It was an average saty, nothing wow as it was mentioned in previous reviews i had read here, breakfast items can be increased
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The Renai Cochin has replied on Aug 23, 2024
Dear sir We appreciate your feedback ,Kindly accept our sincere apologizes for not meeting up to your expectation and may I assure you that all necessary measures shall be put in place to ensure that no such inconvenienced is ever experienced ,Our guests are of extreme importance... Read more
Caring Courteous Comfort😊
Rated 5.0 by Girija Rajendran . Family Traveller . Jul 27, 2024
Our stay was great-though we had very minor hiccups like not very hot water in shower lack of towels drinking water- it was attended to immediately👍very courteous staff be it house keeping! A big thanks for making our stay enjoyable
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The Renai Cochin has replied on Aug 23, 2024
Dear Guest, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy enough to take the time out to write great reviews. We hope to have you with us again in the near future. Regards Read more
Bad room quality
Rated 2.0 by Edison Karkada . Business Traveller . Jul 25, 2024
The property location is good as i normally travel to kerala for work purpose and the location has easy access, i have stayed in renai earlier and had pleasant experience but this time the room experience was not up to the mark, it was not as per the standard expected. I was very unhappy with this.
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The Renai Cochin has replied on Aug 23, 2024
Dear sir, We appreciate your feedback, Kindly accept our sincere apologizes for not meeting your expectations and may I assure you that all necessary measures shall be put in place to ensure that no such inconvenience is ever experienced ,Our guests are of extreme importance ... Read more
Stay at renai hotel
Rated 5.0 by Hanu George . Family Traveller . Jul 07, 2024
Good location, friendly staff, great food, clean comfortable rooms. Very good service overall. Highly recommend renai to anyone looking for a good accommodation in kochi.
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The Renai Cochin has replied on Jul 10, 2024
Dear Sir, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy enough to take the time out to write great reviews. We hope to have you with us again in the near future. Regards Read more
Average Stay
Rated 3.0 by Saneesh Mathew . Family Traveller . Jun 26, 2024
Bed linenen are not fine cleaned, just one towel in wash room, no in house chap-pal there in the room
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The Renai Cochin has replied on Jul 10, 2024
Dear Sir, Greetings! We would like to thank you for your valuable feedback about our hotel. We apologize for the inconvenience caused to you during your stay and we promise that we will take necessary action to avoid such issues in future. We are Looking forward to welcome yo... Read more
Hari krishna - 20/6/24 - 23/6/24
Rated 5.0 by HARIKRISHNA KISHORE . Business Traveller . Jun 25, 2024
Had a great stay at renai cochin and it was worth the experience for the amount spent for the booking considering the facilities offered there. The people at the the reception were so friendly in communicating and were ready to accept our opinions too especially ms. Stony pal and mr. Johns y joy who always had a smiling face listening to the guests needs. The food at the renai was so good and there were numerous foods to taste which were mouth watering. One who book rooms there should definitely visit the black pearl chinese restaurant at the 5th floor where there were a variety of chinese foods to explore. Special mention should be made about mr. Tony and mr. Jit kumar in that restaurant who were so pleasing in their character and they took time to explain the taste of different dishes there at the restaurant and i found that they both spend time at each table to attend the guests communicating with them. The room at renai was so clean and i would give it 5/5. Finally the buffet breakfast which was arranged at the 1st floor had variety of dishes catering to the taste of people from any place with different varieties and almost all the dishes were excellent. Would love to be there when i visit kochi again
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The Renai Cochin has replied on Jul 10, 2024
Dear Sir, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy enough to take the time out to write great reviews. We hope to have you with us again in the near future. Regards Read more
Good Stay
Rated 4.0 by Sureshkumar A . Family Traveller . Jun 16, 2024
Front desk, other staff behavior and food are good. I feel the bed and pillows provided are not smooth and spongy but feel hard, not comfortable, to me.
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The Renai Cochin has replied on Jul 10, 2024
Dear Guest, Greetings! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back. Have a great day ! Read more
Average experience
Rated 4.0 by Raina Thomas . Family Traveller . Jun 08, 2024
The breakfast buffet was ok. Rooms were also average. We had a cigarette smell in our non-smoking room one night.
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The Renai Cochin has replied on Jul 10, 2024
Dear Sir, Greetings! We would like to thank you for your valuable feedback about our hotel. We apologize for the inconvenience caused to you during your stay and we promise that we will take necessary action to avoid such issues in future. We are Looking forward to welcome yo... Read more
Excellent Stay
Rated 5.0 by Swati Raddi . Solo Traveller . May 28, 2024
overall good experience, room and toilet neat n clean food is best ambience is good. staff polite
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The Renai Cochin has replied on Jul 10, 2024
Dear Mam, Greetings! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back. Have a great day ! Read more
Great experience
Rated 5.0 by Rohit P . Family Traveller . May 27, 2024
Great food. Comfortable stay. Hotel is located at the heart of city, so accessible to most places as well
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The Renai Cochin has replied on Jul 10, 2024
Dear SIr, Greetings! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back. Have a great day ! Read more