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Ram Nagar, Coimbatore | 2.9 km drive to Coimbatore Junction | 10.2 km drive to Coimbatore International Airport
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Guest Reviews
Average Stay
Rated 3.0 by Sridhar Sr . Business Traveller . Oct 09, 2024
Yesterday night the current has been cut, 6, 7 times it was very difficult and i was unable to sleep properly.
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Treebo ESS Grande has replied on Oct 10, 2024
Dear Guest We deeply apologize for the inconvenience caused due to power cuts. This was due to unavoidable circumstances. We've reinforced our backup system to prevent repeated issues. We aim to ensure your comfort during your stay. Best Regards, Hotel General Manager, Treebo Tr... Read more
Average Stay
Rated 3.0 by Easwaran Ramachandran . Business Traveller . Sep 27, 2024
The property was fairly good, the room did not have a directory to call for food or reception. Had to go to the reception to get the intercom numbers. Food was not available as per the menu card but whatever they served was good. Wifi was very pathetic, no place in the room to work
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Treebo ESS Grande has replied on Sep 28, 2024
Dear Guest Apologies for the inconvenience faced. Notes are made for directory & wifi issue to resolve them ASAP.\nGlad you enjoyed the food. Some dishes might not be available due to seasonal availability. Working space will be considered in future room designs. Best Regards, H... Read more
Poor Stay
Rated 2.0 by Eldho Paulose . Solo Traveller . Sep 14, 2024
Photos shown and original situation is entirely different. Please dont try to fool people.
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Treebo ESS Grande has replied on Sep 16, 2024
Dear Guest I sincerely apologize for the discrepancy you encountered. We'll take immediate actions to ensure the online photos accurately represent our hotel. Your feedback is valued. Let us assure you, it was not our intention to mislead. Best Regards, Hotel General Manager, Tr... Read more
Terrible Stay
Rated 1.0 by Narean V . Family Traveller . Sep 10, 2024
It wasn’t up to the mark expected shown on internet and in the place of stay is completely different. The towels and the shower is broken and not neat.
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Treebo ESS Grande has replied on Sep 11, 2024
Dear Guest I'm truly sorry to hear about your disappointment. We regret any inconvenience caused due to the discrepancies in website portrayal and actual amenities. I'm distressed to hear about the issues with the towels and shower as well. These matters will be looked into urgen... Read more
Improve your behaviour
Rated 2.0 by Govindan Sukumaran . Family Traveller . Sep 03, 2024
Poor front office staff with rude behaviour. The customer service contact through call center never connected
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Treebo ESS Grande has replied on Sep 05, 2024
Dear Guest I'm deeply sorry for the experience you had with our front office staff and call center. Your feedback is critical, and we're already taking steps to improve our customer service. Please accept our sincerest apologies. Best Regards, Hotel General Manager, Treebo Trend... Read more
Not worth staying
Rated 2.0 by SOUNDARA PANDIAN . Solo Traveller . Jul 31, 2024
Ess grandee is not a 3 star hotel. It is a lodge. Room tariff is too much for the substandard hotel. I request make my trip not to classify this lodge under 3 star rating. Bad experience
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Treebo ESS Grande has replied on Aug 01, 2024
Dear Guest We sincerely apologize for your negative experience at our hotel. We strive to provide excellent services and we're sorry we fell short. Your feedback about our classification and rates is valued and will be reviewed. Best Regards, Hotel General Manager, Treebo Trend ... Read more
Pleasant stay at ess grande
Rated 5.0 by MOHANRAJ M . Family Traveller . Jul 26, 2024
I and my family members enjoyed every moment of our stay at ess grandee. Starting with the hospitality extended by the gentlemen in the front office, the room ambience, neat and clean room, excellent complimentary break fast, etc, were simply outstanding.
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Treebo ESS Grande has replied on Jul 27, 2024
Dear Guest Thank you very much for staying with us. We are delighted to hear your positive comments about our front office team, well-maintained rooms, and tasty breakfast. Your encouraging comments will surely boost our team morale. We look forward to welcoming you back! Best R... Read more
Average
Rated 3.0 by Rainak Ghosh . Business Traveller . Jul 16, 2024
Stayed at the hotel for 6 nights. The staff are good and hospitable. The rooms were clean and well kept. The only problem with the hotel were the rooms. The standard rooms are really depressing with no outdoor lighting. There's alot of noise from the adjacent building as they are literally 2ft apart. Location is at the heart of coimbatore close to market.
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Treebo ESS Grande has replied on Jul 17, 2024
Dear Guest Appreciate you for acknowledging our staff hospitality and cleanliness. Regret that you found the rooms not up to the mark. We acknowledge that some rooms may lack outdoor lighting because of location constraints. We're planning to improve this. Sorry for the noise inc... Read more
Good hotel
Rated 4.0 by Abhinav Kumar Singh . Solo Traveller . Jul 05, 2024
Stayed for 1 night good spacious rooms ans service. The staff was supportive helpful and good nature.
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Treebo ESS Grande has replied on Jul 06, 2024
Dear Guest It warms our hearts to know you appreciated our spacious rooms and supportive staff. Thank you for acknowledging their good nature. Your positive feedback is truly valuable to us. Hope to serve you again soon. Best Regards, Hotel General Manager, Treebo Trend Ess Gran... Read more
Poor Stay
Rated 2.0 by Gokulnath Ramadoss . Business Traveller . Jun 23, 2024
Room stay is fine. Food is ok but the hospitality is not that much good & their response is very lethargic. Disappointed due to the behavior of staff.
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Treebo ESS Grande has replied on Jun 26, 2024
Dear Guest We sincerely apologize for the shortcomings you've experienced, especially regarding hospitality. We treat this feedback very seriously and it will help us to enhance our service. We promise to take immediate corrective action on staff behavior. We hope for another cha... Read more
Poor Stay
Rated 2.0 by Shruthi Srinivasan . Family Traveller . May 21, 2024
The pictures do not match with the actual room. Room is very small and not at all like in the pictures. Disappointed.
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Treebo ESS Grande has replied on May 23, 2024
Dear Guest We're genuinely sorry to hear about your disappointment with the room size. The pictures on our platform should accurately reflect our rooms, we'll thoroughly review this matter. We truly value your feedback and hope for a chance to better your experience. Best Regard... Read more
Value for money
Rated 4.0 by Saraswathy Selvam . Family Traveller . May 13, 2024
Neat and tidy rooms. Maintained well. Good room service and staff behaviour. Also has a very decent restaurant.
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest Thank you for your glowing review. We are thrilled you enjoyed the cleanliness of our rooms, the efficiency of our service, and our restaurant offerings. Your satisfaction is our priority. Hope you visit again. Best Regards, Hotel General Manager, Treebo Trend Ess Gra... Read more
Average Stay
Rated 3.0 by Renuka N . Business Traveller . May 13, 2024
The room was good, but one thing that was annoying was if you order a swiggy the delivery boy will continue to your room, hotel team is irresponsible on the safety of the customer
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest We appreciate your feedback. Our policy allows delivery persons to the room for guest convenience, but we understand your safety concerns. We'll revisit this to ensure better guest safety. Best Regards, Hotel General Manager, Treebo Trend Ess Grande Read more
Decent stay
Rated 4.0 by vikas biradar . Couple Traveller . May 08, 2024
Food was good. Room ventilation is poor. Room size is bit small, was not expecting this. It's not exactly as displayed in photos.
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest Thank you for appreciating our food. We're sorry that the room size and ventilation didn't meet your expectations. We're working to improve these aspects and your feedback is invaluable in this. We hope to serve you better in the future. Best Regards, Hotel General Ma... Read more
Well maintained hotel
Rated 5.0 by Shree Sai Educational and Charitable Tr Pune . Family Traveller . May 06, 2024
Stay was excellent, good food quality. Stay was excellent nice rooms & services we enjoyed a lot
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest Thank you so much for your positive feedback. I'm thrilled to hear you enjoyed our delicious food, comfortable rooms, and services. We hope to welcome you back soon. Best Regards, Hotel General Manager, Treebo Trend Ess Grande Read more
Excellent Stay
Rated 5.0 by santosh totre . Family Traveller . Apr 24, 2024
Greeted us well, everything was neat and clean. On last moment they provided us a drop for railway, arranged innovas for us. On special request dinner was provided at restaurant as well as breakfast on time by 7: 30 as we had railway tickets in morning by 8:50 highly professional and valuable service. Every treebo provided us great service. Thank you ess grande. Thank you treebo.
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest We greatly appreciate your kind words. Our team constantly strives to provide neat, clean, and timely services to all our patrons. We are glad to know that our efforts, including helping with transportation arrangements, accommodating special dinner and breakfast reque... Read more
Best finds in ram nagar
Rated 4.0 by Sarathy P . Business Traveller . Apr 19, 2024
Everything was fine. Especially the restroom where clean and hygienic. Overall good hospitality!
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest Thank you kindly for your feedback. We are delighted to hear that our cleanliness met your expectations and the hospitality was noteworthy. Hope to welcome you back soon! Best Regards, Hotel General Manager, Treebo Trend Ess Grande Read more
Average Stay
Rated 3.0 by Savithri Sunder . Apr 05, 2024
The room was very very small and not very much comfortable for the price charged. I will give 3 for cleanliness. Breakfast was good, but very few varieties.
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest Apologies for your dissatisfaction with our room size & comfort. We offer various sized rooms at different rates. We appreciate your feedback on breakfast. We'll extend the variety. Thank you for the high cleanliness rating. Best Regards, Hotel General Manager, Treebo... Read more
Good Stay
Rated 4.0 by Ajith Mathew . Apr 01, 2024
Treebo trend ess grandee offers a comfortable & budget friendly choice of stay right at the center of city. They got a decent kitchen & room service quality.
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest We're delighted to hear that you enjoyed your stay at Treebo Trend Ess Grandee. Your praise for our central location, comfortable accommodation, kitchen facilities, and room service truly warms our hearts. Thanks for choosing us and sharing your experience! Best Regar... Read more
Poor
Rated 1.0 by Sanjeev jeeva . Family Traveller . Mar 22, 2024
They provided normal standard room and additional charges asked for complimentary foods moreover additional room costs are also given they do not properly respond to our general questions
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Treebo ESS Grande has replied on May 14, 2024
Dear Guest We're genuinely sorry to hear about your experience. We aim to provide value in our rates and ensure a welcoming atmosphere. We will certainly look into the additional charges and improve our communication. Best Regards, Hotel General Manager, Treebo Trend Ess Grande ... Read more