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Coonoor, Coonoor | 13.8 km from city centre
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Guest Reviews
Perfect getaway at lance silver falls
Rated 5.0 by Shilpa Darshini . Family Traveller . Nov 23, 2024
I had the best stay at lance silver falls in conoor. Hospitable and peaceful stay. The food was great and very scenic
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Horrible & very poor management
Rated 1.0 by navneet Choudhary . Family Traveller . Nov 04, 2024
Very poor management, no wifi, no tv, whole night there is no electricity light, room & bathroom door very poor position to close, poor staff, no one attend call service staff
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Average Stay
Rated 3.0 by Mahendran PB . Oct 29, 2024
Lance silver falls, ****oor, is good resort with reasonable price. Beautiful location with amazing scenic view. But however the services are average, could have maintained better. No much of food options, better to carry from ooty town.
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feedback 8 oct 2024 for LANCE SILVER FALL
Rated 1.0 by Gayatri Sharma . Family Traveller . Oct 09, 2024
Really very bad experience to Stay in LANCE SILVER FALLS below the topic which makes my experience horrible 1. No cleanliness in Hotel 2. Bathroom cleaning is very bad 3. unhygienic and unclean room, bathroom and balcony. 4. you cannot take a bath in the bathroom because the water is very dirty.(yellow water)🤮 5. The quality of food is also very bad 6. I will never ever recommend this hotel to anyone.😭
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Housekeeping
Rated 2.0 by SANJAY G . Business Traveller . Sep 23, 2024
Housekeeping persons service is very worst.
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Good Stay
Rated 4.0 by Mohammed Alam . Couple Traveller . Aug 20, 2024
The place is super awesome and a must visit place for food the scenery is too good a wonderful waterfall on the right front of the hotel food i like so light and lots of varieties feel like heaven and the best add on is service and people who are their any time to assist you
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Worst experience
Rated 1.0 by Rishabh Singh . Family Traveller . Jul 19, 2024
Not suitable for family. Very bad service. Also this property is very far from city. In radius of 4 km there is no shops, restaurants and hospital.
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Great view and neat room
Rated 4.0 by Kishore Kumar T . Couple Traveller . Jul 16, 2024
Great view from the balcony but the amenities not the worthy.
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Bad experience
Rated 2.0 by Aparna Singhdeo . Family Traveller . Jun 28, 2024
Bad and very slow service. No landline in the room, you need to call from your personal number for room service. Also the complimentary breakfast is just for the name sake, it is not good at all. We also felt like there was something paranormal in the place. But apart all there was only 1 good thing about the place and that was the view from the room’s balcony.
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Average Stay
Rated 3.0 by lakshminarayanan jeeva . Couple Traveller . Jun 16, 2024
Nice property with no maintenance they should improve more maintenance and need more manpower to maintain the property
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Excellent Stay
Rated 5.0 by Sanjeev S . Couple Traveller . Jun 01, 2024
Awesome location. View from the premium valley view room is outstanding. Complementary breakfast spread is nice. Dinner in the inhouse restaurant is nice. Kudos to entire team, especially mr. Murugan front office and ajim in restaurant in particular
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Excellent Stay
Rated 5.0 by Ruthra S . Couple Traveller . Jun 01, 2024
The stay and the service from the resort was really good. They made the stay better by keeping the concerns in check and with immediate response to the queries. Overall the experience they provided and the moments we enjoyed were really beautiful.
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Excellent Stay
Rated 5.0 by Dakshanya SC . Couple Traveller . Jun 01, 2024
Great experience. Good stay over there. View from the rooms and from the restaurant are amazing. Staff are really very polite and friendly. We really enjoyed the stay, good co ordination from the manager mr. Murugan. Big thanks for our memorable stay.
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Poor Stay
Rated 2.0 by Sandhya Dixit . Group Traveller . May 25, 2024
The view is best but service is very poor so please any one who were thinking about to stay their so please don't
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Terrible Stay
Rated 1.0 by Akshatha G . Family Traveller . May 21, 2024
The service of the staff is not good, tv not working when asked they say it is not recharged, the towels are not kept, if food is ordered we have to select what they say. Overall pathetic experience
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Terrible Stay
Rated 1.0 by YASH MANPURIA . Couple Traveller . May 20, 2024
Very bad experience. No facilities at all. No breakfast, no dinner service. Very unhygienic. Insects and cobwebs inside room. No towels, no hand wash. Threatening behavior of the hotel staff.
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Total waste of money
Rated 1.0 by Sownthariyan B . Family Traveller . May 13, 2024
Worst experience. They take tourists for granted. Worst rooms. Only a bed in the room, absolutely nothing else, not even a chair, broken dining table and smelly bathroom. Also worst service ever. Had to call like thousand times to even get water in room. Don't fall for the nice pictures they put on. Breakfast menu is limited. Only idly sambar, bread butter, tea and coffee. Anything else is chargeable including dosa and omlette. Terrible stay
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Nice location and good rooms with valley views but poor services
Rated 4.0 by Raghavasreenivasa Mu Nataraja . Couple Traveller . May 06, 2024
Location is very nice, situated on a cliff with good valley views far away from the hustle and bustle of the town, rooms are good and spacious with big bedroom kitchen area, dining area and spacious bathroom with hot water geyser, the areas to improve are-no intercom, no proper house keeping, boys are poor in understanding english and hindi, chef has to train to make multicuisine items
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Average Stay
Rated 3.0 by kanika aggarwal . Family Traveller . May 03, 2024
Location was very good, rooms were spacious. But food was pathetic. Service was slow. Flush was not working, and the problem was not resolved until the checkout.
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Excellent Stay
Rated 5.0 by Santhosh B . Family Traveller . Apr 29, 2024
Excellent and peaceful stay. Must visit resort for families. Staff team members are very helpful in guiding. Food is good.
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