Location of the property amidst tea plantations and scenic views was highly appreciated by guests. Cleanliness of the rooms and the property was well-maintained. Guests enjoyed the Food & Dining options, although some felt it was overpriced. The Amenities provided were basic but comfortable. The Staff was courteous, friendly, and helpful. However, some guests faced issues with delayed service and unavailability of certain facilities. Overall, the property is recommended for a peaceful getaway with a book-themed ambiance.
Location
The property is located amidst tea plantations and about 2.4 kms away from the city centre which makes it very peaceful yet accessible. The location was great! The location is amazing peaceful. The location and the interiors. The location hospitality and the concept of books. The location is also quite good as it is away from the clutter of the main market/city and yet a stone throw away. The location was fine and as good as expected. The location is smack in the middle of tea gardens. The location was great! The view was splendid. The location is perfect with great value for money location and facilities. The location and facilities were good. The location is excellent. The location is amazing. The location was good near to highfield tea estate. The location and the property is super! The location is great. The location is perfect. The location is very good. The location is ideal for a quiet vacation away from the hustle and bustle. The location was exactly as it was described. Beautiful rooms stunning view cozy nooks good coffee.
Cleanliness
Rooms were clean. The rooms were clean and well decorated. The rooms are clean and spacious. The rooms were very clean and well decorated. The rooms were quite big and clean. The rooms were clean and the view from the room were good. The rooms were very good spacious and interior is designed very well. The rooms were clean and spacious. The rooms were quite big and clean. The rooms were clean. The property was exactly as it was described. Beautiful rooms stunning view cozy nooks good coffee. The property is well maintained and super clean. The property is clean and well maintained. The property was clean. The property is very clean and well maintained. The property is well maintained and super clean. The property is very beautyful.
Food & Dining
The food was yumm good portion sizes as well. Food was tasty. The food was over priced. The food was ok-ok. The food was good however expensive a bit. The food was really good. The food was delicious. The food could be improved. The food was amazing but the chef needs add bit of salt apart from that no issues on that section. The food was good. The food was homely nicely made with good portion. The food was good but limited options. The breakfast on the second day was very boring.
Amenities
Clean rooms well maintained property and efficient staff. The faculty is kind and courteous. The property has only 6 rooms out of that couple of them do not have the views. The property has an excellent location. The property is surrounded by tea gardens. The property is perfect with great value for money location and facilities. The property is located amidst tea plantations. The property is modern and located in beautiful area and surrounded by tea plantation.
Staff
Attentive efficient staff. Nice staff and very helpful caretakers. The staff is efficient and extremely helpful. The staff was extremely friendly and accommodating. The staff were very friendly. Staff very helpful. Staff were friendly and supported very well.
