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Review Of Coorg Coffee Flower Estate | Room & PoolLike a 3
Thoandoor, Coorg
User Ratings & Reviews
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Guest Reviews
Excellent Stay
Rated 5.0 by Shashank V K . Dec 29, 2024
Excellent service and room service. Food was good.
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Poor Stay
Rated 2.0 by Chakravarthy Revuri . Group Traveller . Jul 17, 2024
1. Lot of power cuts and generator also not working properly. 2. Very poor maintenance. 3. The breakfast is not at all good 4. Only swimming pool is good. 5. They should focus on the improvements in the resort.
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Coorg Coffee Flower Estate | Room & Pool has replied on Dec 11, 2024
Thank you for your valuable feedback. We appreciate your thorough review and the opportunity to improve our work, now our oparation tem will be changed. Regarding your suggestion to include Genset] in the related works section, we have carefully considered your recommendation. ... Read more
Below average but scope of improvement
Rated 2.0 by ayusha gautam . Couple Traveller . May 01, 2023
I always wanted a resort in jungle but with good facilities. 1)they don't have phone in their rooms, to ask anything i have to go down 3 floors. 2)no towels, soaps in washroom 3)no geyser 4) we asked for lunch and we wanted to pay extra for it but owner did not took it seriously and said will see sir if it is there will provide. 5)location was good.
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Coorg Coffee Flower Estate | Room & Pool has replied on Jul 15, 2023
Dear Ayusha Gautam. Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you con... Read more
Terrible Stay
Rated 1.0 by adhi dev . Feb 18, 2023
They are very rude and helpless. Fraud. I made full payment. Still they asked more money. So complicated people. Rude behavior. 6000. Rs. 6000 rupees for 2 nights
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Coorg Coffee Flower Estate | Room & Pool has replied on Jul 15, 2023
Dear Adhi Thank you for staying in our resort. Sorry for the inconvenience. Actually we explain clearly but again we are replying no problem. Adhi sir you paid the amount for stay not for food we charged only what you ordered evening starters and drinks. Please understand in a r... Read more
Horrible
Rated 1.0 by Aaman Srivastava . Aug 26, 2022
Low quality food rooms horrible with lots of insects dirty staffs doing every thing cleaning washrooms and cooking food waste of money left the room second day morning cheaters fraud
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Coorg Coffee Flower Estate | Room & Pool has replied on Sep 02, 2022
Hello aman, we would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with food/service. We pride ourselves on our service and the high quality standards we maintain. We would like to make things right. You indicated that insects ... Read more
Good for all
Rated 5.0 by Tanam c . Aug 25, 2022
Very friendly staff, basic room but had everything you need, clean and tidy and good value for money. We thoroughly enjoyed our stay. The staffs were always motivated to help us. The food was excellent, i asked questions to staff regarding negative comments. With smail they replied we have 99% satisfied customers but they don't have time to write.
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Coorg Coffee Flower Estate | Room & Pool has replied on Sep 02, 2022
Dear Tanam “Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!” We really appreciate your business. Please let us know what we can do for you in the future.” We hope to see you again soon.” Read more
Location is not good
Rated 2.0 by vivek rai . Aug 16, 2022
The rooms were very shabby, too expensive for the quality of rooms and food provided
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Coorg Coffee Flower Estate | Room & Pool has replied on Aug 26, 2022
Dear Vivek I’m sorry to hear about your disappointment with us and I would like to personally assist you with making things right. Actually in season prices are little bit more. But in food we never compromise . We provide home made food, quality and tasty. Yours sincerely,... Read more
Not good for money
Rated 1.0 by Chitra Kumari . Aug 14, 2022
There is no geyser in washrooms nd it was so cold there
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Coorg Coffee Flower Estate | Room & Pool has replied on Aug 26, 2022
Dear Chaitra, We understand your disappointment with hot water, but we have a steamer and solar water heater. You checked out so early, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you giv... Read more
Worst
Rated 1.0 by KALAIMURUGAN A . Jun 04, 2022
Worst in all aspects. Not clean and not safe for family. Poor maintenance
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Coorg Coffee Flower Estate | Room & Pool has replied on Aug 26, 2022
Dear Kalaimurgan, We’re so sorry this happened. Let us make it up to you. Yours sincerely, Sharan. Read more
Terrible Stay
Rated 1.0 by Saurabh Dey . Apr 28, 2022
Very unclean, wooden house was dirty, there were cobwebs, bedsheets were not clean, no wifi, very unhygienic food
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Coorg Coffee Flower Estate | Room & Pool has replied on Aug 26, 2022
Dear Saurabh, I can’t imagine how this may have happened, but if you allow me the chance to speak with you at your earliest convenience, I would like to make it right so we can get this sorted. I’m sorry this happened and look forward to speaking with you. Yours sincerely, S... Read more
Horrible experience with this property
Rated 1.0 by sk mainul ahmmad . Nov 09, 2021
They allow drunken people and everyday entire night there are lots drunken people makes lots of noise and it's will scared you. It's not safe place to stay.
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