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Maluda, Dalhousie | 12.5 km from city centre
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Guest Reviews
Best room, service, food
Rated 5.0 by shamsher singh . Family Traveller . Oct 13, 2024
One of the best hotel in this area. Food and services are excellent. I am very happy with the service.
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Stay was very clean staff was help full
Rated 5.0 by Taranjot Kaur . Couple Traveller . Aug 29, 2024
Hotel service very good. Stay is very sweet and help full property feel and view are very good.
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Terrible Stay
Rated 1.0 by Pratiksha Palande . Couple Traveller . Jul 11, 2024
Not recommended. Terrific double standard staff. Not at all co operative. Family should not consider
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Excellent property
Rated 5.0 by Abhijeet Singh . Couple Traveller . Jul 11, 2024
It was good staying at your property, your staff was too cooperative, room were also good, view was excellent
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Excellent Stay
Rated 5.0 by Dr Sunil Kumar . Family Traveller . Jul 11, 2024
5. 3
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Good property
Rated 3.0 by richa vij . Family Traveller . Jun 28, 2024
Hotel property is good but unhygienic food room are spacious staff is very good but only houseflies are there
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DLS Claret Inn has replied on Jul 01, 2024
Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much for your gentle feedback Read more
Good needs correction of certain things in bathroom and lift
Rated 4.0 by BHUPINDER PATHANIA . Couple Traveller . Jun 25, 2024
It was good stay good food and hospitality but needs some additional things in bathroom lift is too small you have to wait for long
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DLS Claret Inn has replied on Jul 01, 2024
Thank you for your genuine Feedback We will work on it and resolve these type of issues Read more
Poor Stay
Rated 2.0 by Priyaankaa Koparrkar . Family Traveller . Jun 10, 2024
I thought hotel is gonna be nice, but apart from room nothing was nice! room was big and had grit viewbut ac wasnt working! we realised they had dining hall in basement at -3 level where before u enter u see two common g washrooms stinking with doors open. The electricity kept going on and off, leaving u stranded if u are travel-ling with old people and toddlers. The lift wasnt able to take the load, hence very inconvenient. Food quality was bad, oil they used stinked, flies would land on your food(thanks to washrooms just next to dining hall, with on and off electricity u could not eat bread in peace coz e even toaster had no backup, it would stop working! service was ok, staff is nice
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Valuable review
Rated 4.0 by Julie Khurana . Family Traveller . Jun 07, 2024
We stayed for 4 nights in the hotel. A few issues that we faced were repetitive menus on an alternate basis for breakfast & and dinner. The hotel cuts off the electricity after 12 noon till evening daily to save cost, which means - No fan/Ac/light/lift/wifi/room telephone. It came as a surprise to us when one of the travellers fell ill and decided to stay back. On our request, they switched on the power. Otherwise, the hotel was safe, clean, and hygienic. The staff was cooperative and the service was good. The hotel has no kids zone. The gap between the railing of the balcony is such that a year old child can easily slip through, which can result in a fatal accident. I felt the hotel was a bit overpriced, may be as it is their season time. Thank you
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Highly recommended the stay here
Rated 5.0 by Mayank Mishra . Family Traveller . Jun 06, 2024
Location was awesome specially from premium suite. Room size was very good. Service was excellent. Food was pretty decent.
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Average Stay
Rated 3.0 by Shrenik Shah . Family Traveller . May 30, 2024
Expensive hotel considering the location which is little far from center and the response on a service request to add jain food in the buffet dinner was not accepted well. Hotel later agreed to it and accepted our request but initial response was too bad and blunt.
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Awful experience
Rated 1.0 by HANEEL ANAND . Family Traveller . May 24, 2024
Upon arrival? No business center. Their "solution"? A room for the meeting. The next day? Surprise! No room available, "sold out." This is beyond incompetence; it's deceitful bait-and-switch. Instead of owning their mistake, they forced me into an unprofessional, fly-infested restaurant meeting – phone calls blaring, staff clattering. Unacceptable. This hotel prioritizes profit over basic hospitality. Do not stay here unless you enjoy being misled and humiliated.
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DLS Claret Inn has replied on Jun 15, 2024
Dear guest As per discussion with make my trip you have booked only one room. And you were demanding one more room on free of cost which is not possible. And we had already informed to the make my trip at the time of your check in. Read more
Awesome service
Rated 5.0 by Shubham Gupta . Couple Traveller . May 01, 2024
Awesome room service and worth to stay. Ambience is so good and considering the staff behaaviour its worth to stay
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DLS Claret Inn has replied on May 31, 2024
Thank you so much sir It is the warm appreciation from our valued patrons that energize us to keep striving for the best. We look forward to many more opportunities of welcoming you back to 'your palace' soon again. Read more
Good Stay
Rated 4.0 by SHALAKA POKLEY . Apr 24, 2024
Neat, clean and a beautiful property. The view from the rooms and the terrace are to die for. They made a special arrangement for our anniversary all by themselves which was a really sweet gesture. Cons - location is far off from the main city. Food can be better. They need to listen to the food orders correctly. We received incomplete items 4/5 times.
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DLS Claret Inn has replied on May 31, 2024
Dear guest . Thank you so much for your positive feedback Read more
Average breakfast
Rated 5.0 by Harkirat Singh . Couple Traveller . Mar 26, 2024
Breakfast was average, location and stay was good, room was clean and hygienic, overall it was worth to stay but should work on food
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DLS Claret Inn has replied on May 31, 2024
Dear sir, Thanks a lot for your feedback . Read more
Perfect stay
Rated 5.0 by SAJAN KAKKAR . Family Traveller . Mar 24, 2024
Perfect stay. Humble staff. Food was good and staff was really kind and active. Would highly recommend
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DLS Claret Inn has replied on Mar 29, 2024
Dear Guest, It's heartening to know that our property, courteous staff, and food met your expectations. We truly value your recommendation. We are eager to welcome you back each year and pledge to ensure your comfort always. It's gratifying to receive your positive feedback on... Read more
Excellent Stay
Rated 5.0 by Manisha Gupta . Family Traveller . Mar 17, 2024
We had excellent stay in this hotel. Hotel staff is outstanding. Rooms are super clean
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DLS Claret Inn has replied on Mar 24, 2024
Greetings from *CLARET INN SUITE BY* DLS Dalhousie. Your feedback is much appreciated and we are glad that you liked the services. With regard to your feedback on the guest carrying their own music system, we regret that we do not allow speakers emitting high decibel of sou... Read more
Terrible Stay
Rated 1.0 by Harpreet Singh . Family Traveller . Feb 07, 2024
They switched off the lights and blower at 11 pm and didn’t have a backup generator. Reception staff was inadequate. A very unpleasant experience.
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DLS Claret Inn has replied on Feb 13, 2024
Dear sir we really apologize for the inconvenience you had faced in our hotel . Thank you for your genuine Feedback We will work on it and resolve these type of issues Read more
Worth the stay!
Rated 5.0 by Nitish Bhounsule . Couple Traveller . Jan 27, 2024
Amazing location, amazing rooms, awesome service. We stayed for 2 nights and every night was full of wonderful experience!
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DLS Claret Inn has replied on Jan 30, 2024
Thank you so much sir It is the warm appreciation from our valued patrons that energize us to keep striving for the best. We look forward to many more opportunities of welcoming you back to 'your palace' soon again. Read more
Excellent Stay
Rated 5.0 by Mayank Dhiyania . Jan 19, 2024
The hotel was amazing. It is really clean and offers an amazing view as well
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DLS Claret Inn has replied on Feb 08, 2024
Dear Guest, Thanks a lot for your feedback. Read more