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You are booking hotel for more than 30 days

Review Of Hotel Nature Valley0123401234

Banikhet, Dalhousie | 9.0 km from city centre

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    4.3

    Excellent

    24 User Reviews and 50 Ratings

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    Guest Reviews

    Good and natural property

    Rated 5.0 by Rajanpreet singh . Family Traveller . Jul 13, 2024

    It was excellent stay. Staff is very friendly and helpful. I would suggest everyone for the property

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    Lovely stay

    Rated 5.0 by Kumar Mayur . Family Traveller . Jun 13, 2024

    Superb hotel. Helpful & polite staff. Very lovely location. Will definitely like to book the same hotel in my next visit.

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    Hotel Nature Valley has replied on Jun 23, 2024

    We Thank full to your wonderfull feedback and will forward to see you again Read more

    Excellent Stay

    Rated 5.0 by Daljeet Singh . Family Traveller . Jan 18, 2024

    Very nice hotel and view good food and service rooms was clean people working in hotel was friendly

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    Hotel Nature Valley has replied on Jun 23, 2024

    We Thank full to your wonderfull feedback and will forward to see you again Read more

    Good hotel

    Rated 5.0 by Vaibhav Ahuja . Family Traveller . Aug 11, 2023

    If you want to stay in a quite place with a feel of surrounding mountains, it's a decent hotel. Food was ok, we stayed for 4 days with breakfast and dinner. Breakfast options were nice. Hospitality was also good, staff was nice.

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    Hotel Nature Valley has replied on Jun 23, 2024

    We Thank full to your wonderfull feedback and will forward to see you again Read more

    Average Stay

    Rated 3.0 by Saurabh Pandey . Jul 05, 2023

    Hospitality was average and food was also not upto the mark. Infra was good.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest As you mentioned we look into the quality Read more

    Refund not giving

    Rated 2.0 by Satinder Singh . Family Traveller . Jun 17, 2023

    They are not giving me refund of two days rent when i checked out after one day due to health issues.

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    Terrible Stay

    Rated 1.0 by Gourav Bhola . Jun 11, 2023

    Location - 3 out 5 (the hotel is around 20 minutes before dalhousie. Room - 1 out of 5 size is small. Cleanliness - rooms were clean but sofas are not specifically in the room we stayed for first do days of our stay. Washroom - very bad stinking smell because of which we have even got our room changed as that smell was coming in room also and was very strong. AC - 0 out of 5. They have centrally controlled air conditioned system which we cannot set from room and they expect guest to call reception for every setting changed required even during night so one person have to stay awake whole night for this task. Value for money - 0 out of 5.i have stayed in many hotels almost of the same worth but this hotel and comparing our earlier experiences this hotel is not worth more than 2000-2500 per night that too if you can compromise on Air conditioning front. Staff behaviour - Except Mr. Rathore from restaurant team no one from the staff is much cooperative and tries to suppress the requests by avoiding untill you don't call them twice or thrice. Experienced this in at least 4 cases in my 3 days stay. Request acceptance - no additional request will be entertained by any of staff members citing management reasons. My requests which didn't got entertained : 1) Tawa roti for kids (which any other till hotel till now has not turned down even in South India even on paid basis they replied that we have only tandoor) 2) Car cleaning on paid basis only from outside (they said our staff is busy, this also all the good hotels entertains) At last would not like to suggest this hotel to anyone else for booking as it can waste your precious vacation time which working working guys got very hardly. Money is always a secondary matter but quality time always matter.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest As per your review you mentioned about to unsatisfied about the service and food, but during the stay we ask each and every guest about the service and all. but you never told us about this anyway will in future will take care of you, if you choose Nature valley... Read more

    Best stay

    Rated 5.0 by Raman Singh . Family Traveller . Jul 26, 2022

    Stayed there for two nights in july. Loved my stay at hotel

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Team Nature valley heartly thanks to you for your wonderfull comment Read more

    Very polite staff at restaurant

    Rated 5.0 by Vali Raja M . Couple Traveller . Jun 29, 2022

    At the reception staff needs to work a little hard to satisfy the customers

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest your feedbach is important to us, will definately imporve it Read more

    Awesome experience

    Rated 5.0 by varshali Nebhnani . Group Traveller . Jun 25, 2022

    Nature valley was nyc property all staff members were good and supportive i n joyed very much there property was superb food taste was good i feel good in nature valley view was awesome from balcony all services was good so my experience to live there was excellent

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks for your lovely comments Read more

    Excellent

    Rated 5.0 by AMIT KALRA . Group Traveller . Jun 20, 2022

    It was amazing to stay there, when we booked were little worried about property & their service. But views are changed now after staying. Thanks for staff for great service we got. Food was also great.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest We look forward to see you again Read more

    Excellent stay

    Rated 5.0 by Palak Omar . Family Traveller . Jun 07, 2022

    It was such a good place to stay it was very clean i loved the food

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest You feedback is boost of Team We look forward to serve you again Read more

    Service very poor

    Rated 3.0 by parwinder singh . Couple Traveller . May 19, 2022

    Service very poor room very clean

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest your feedback is important to us, will definately improve it Read more

    Bathroom not clean and room not as per discription

    Rated 3.0 by Soniya Patel . Couple Traveller . May 14, 2022

    Bed was comfy, i had a package with meals. Service at the dinning facility was outstanding how every after paying close to 8k a night. They should at-least have a referegrator and a microwave also there is no ac in the rooms where as discription said it had one. Over all 6. 5/10.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Geust We understand your concern, but as you aware its newly started Hotel and there are few things to be awaited for start up and room amenities was already mentioned in portal while you book Read more

    Stay was ok, not as expected

    Rated 3.0 by PALLAVI MOHAPATRA . Family Traveller . May 03, 2022

    1. It's not located in dalhousie, it's around 4kms from the market place. If you want to have a quite place, then this is place is ok. 2. Not worth the amount paid, as the food options ( breakfast and ala carte) were less. 3. If rooms are without view, it's totally worthless of the money you pay. 4. Only viewing place is the open restaurant. Average stay, felt not worth the money.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Your Feedback is important to us, will definately inprove it Read more

    Excellent Stay

    Rated 5.0 by sumit mirg . Family Traveller . Apr 28, 2022

    Great stay!

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks for you rating to us Read more

    Stay

    Rated 5.0 by BHAVIK MAKWANA . Family Traveller . Apr 24, 2022

    It was mine stay at no hotel. Thanks

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks for your rating Read more

    Good experience

    Rated 5.0 by Shelly Aggarwal . Family Traveller . Apr 24, 2022

    Good staff and food beautiful h

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks for your compliments Read more

    Dharamsala trip

    Rated 5.0 by Ankit Jain . Couple Traveller . Apr 21, 2022

    It was nice stay in the hotel and in every three hours staff was coming to say that please use hot water. I never saw such type of services even in 5 stars also. The hotel is very clean and hygiene. It's surrounded by the nature

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks to choose hotel Nature Valley and write on us Read more

    Location is good. Food is okay. Service too is okay. Was expected much more.

    Rated 4.0 by Vipul Bhatia . Family Traveller . Oct 21, 2021

    Hotel location is perfect. Service was slow timings of hot water 7-9am and pm. This was never expected. 24 hours hot water supply is a basic requirement that hotel should provide. Food quality was okay. Not too gud not too bad. Service was also delayed. Reasons were staff not adequate and also the ones were overburdened. Kids play area was expected but didn't find it. I feel swimming pool is not required in hilly area like dalhousie but a kids area would have done wonders. Overall stay was gud. On complaint things got better. Thanks to sachin for guiding sight seeing and vijay for taking care of our food requirements.

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    Hotel Nature Valley has replied on Jun 23, 2024

    Dear Guest Thanks for you coments Read more

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