The Cleanliness of the property is a major concern as per the reviews. Guests have complained about dirty rooms, unclean bathrooms, and unhygienic pool water. The Food & Dining experience is also not up to the mark as per the guests. The quality of food is not good and the cutlery provided is thin plastic which is not good for health and the environment. The Staff behavior is not professional and they are not cooperative. Guests have also complained about the location of the property, which is not suitable for a jungle stay and is located in the middle of the city. However, the property is affordable and provides some facilities like rain dance, campfire, and swimming pool, but the Value for money is not worth it as per the guests. Overall, the property needs to improve its cleanliness, food quality, and staff behavior to provide a better experience to its guests.
Cleanliness
Several guests have mentioned that the property's cleanliness was not up to the mark. They have reported dirty rooms, unclean bathrooms, and unhygienic bed sheets and towels. Some guests have also reported the presence of bed bugs in the rooms, which caused them discomfort and itching. Overall, the property needs to improve its cleanliness standards to provide a comfortable stay for its guests.
Food & Dining
The food and dining experience at the property has received mixed reviews from guests. While some guests have appreciated the quality and taste of the food, others have reported that the food was not up to the mark. Some guests have also reported delayed food preparation and the use of thin plastic cutlery, which is not good for health and the environment. Overall, the property needs to improve its food and dining experience to meet the expectations of its guests.
Staff
Several guests have reported that the staff at the property was unprofessional and uncooperative. Some guests have reported that the staff behaved like rowdies and did not provide the services they promised. However, some guests have also appreciated the friendly and helpful nature of some staff members. Overall, the property needs to improve its staff training and management to provide a better guest experience.
Location
The property's location has received mixed reviews from guests. Some guests have appreciated the property's proximity to the city, while others have reported that the property feels like it is still in the middle of the city. Some guests have also reported that the property's location is not suitable for a jungle stay. Overall, the property's location needs to be improved to provide a better guest experience.
Value for money
Several guests have reported that the property is not worth the money they paid. Some guests have reported that the property's amenities and facilities were not as advertised, while others have reported that the property's rooms and bathrooms were not up to the mark. Overall, the property needs to improve its value for money proposition to provide a better guest experience.
