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West Point, Darjeeling
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Guest Reviews
Excellent Stay
Rated 5.0 by Sagnik Dasgupta . Nov 21, 2024
Dhanashree homestay experience was the best. The whole family was very subtle and i enjoyed their food too. Swarnim was like a brother to me, always attending to my queries and sharing information that helped me get an understanding of darjeeling. Will opt for dhanashree again if i visit for the second time. Quick tip- the locational advantages was great too i. E. Dhali fatak.
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Excellent Stay
Rated 5.0 by Shankar RoyChowdhury . Family Traveller . Oct 25, 2024
Excellent services and hospitality provided by swarnil and team! definitely would recommended this place, and is very near to mall road, city center and many other view points and tourist places.
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Friendly behaviour and their good and their good you are happy
Rated 4.0 by SAIKAT BISWAS . Couple Traveller . Jun 01, 2024
All it is good and all the staff is good and room services also good we are happy with their behaviour
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Jun 08, 2024
Thank you for your lovely reply .hope to see u again thank you . Read more
Terrible Stay
Rated 1.0 by Chitrasen Sharma . Business Traveller . Apr 06, 2024
Worst service i ever seen everything was not available in rooms no water, no no wifi, geyser was not working, no food options available, flush was not working at all
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 15, 2024
I full take responsibility for this as I given totall control to some one who I guess was not efficient enough . from May onwards we have worked things out .so things have changed for better . Thank u for choosing us .will not let u down again. Read more
Terrible Stay
Rated 1.0 by Ranjit Shah . Group Traveller . Mar 24, 2024
Smelling room, basin leaking, geyser not working. There is only one boy who is attendant cum cook, and for all reasons he is only available.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 15, 2024
Thank u for your time .has taken cared of these issues.will try ourbest not such to be repeated.it's was due to some not being responsible and some had things going on .situation was so .so agreed .we have already made things better now .thank u Read more
Very bad 👎
Rated 1.0 by Vinay kumar . Family Traveller . Dec 07, 2023
There is no cleaning in room. Dirty bed sheet and no change and clean daily basis. In bathroom no hot water working properly. 😒 no cooperative staff.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2024
.sorry about that .we have changed the staff now Read more
Poor management
Rated 1.0 by premchand r . Business Traveller . Nov 06, 2023
Leakage in the washroom, no proper hospitality, picture and actual room differ very much.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Mar 12, 2024
Hello sir. so sorry for leakage of water in bathroom. due to one of the tap was little lose due to much use. which should have been taken taken cared of. I have informed my new staff to make sure yaos every time they go to clean rooms .and for room I guess you mistook view rooms... Read more
My experience in Dhanasree Homestay is very awesome.💯
Rated 5.0 by Anjuman Halder . Group Traveller . Nov 02, 2023
I found it on Make My Trip app! This is situated in a very good location. Dhanasree Homestay provided healthy breakfast and another meal.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Mar 12, 2024
Your review give more energy to work harder n serve better .mentally it's a booster for our staff .Thank you sir . Read more
Staff, ambience and food
Rated 3.0 by sameer bhutani . Family Traveller . Jul 15, 2023
The host was quite cooperative. Food was nice and affordable as well but the rooms are below average.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2024
Thank u for your time . Read more
Not a good experience in this budget homestay
Rated 2.0 by Pramod Kumar Ramachandra . Family Traveller . Jun 13, 2023
It is a budget home stay which lacked many basic things. I am listing below the things that did not work 1. Room was not clean, bedding/quilt were not tidy and clean. Towel given was dirty. 2. Room was missing trash bin 3. Broken cup-board (one door was broken) 4. Bathroom was not clean 5. Toilet seat had come out 6. Lighting of bathroom was poor, we had come inside bathroom and switch on a temporary light 7. On last day water was not coming which caused a lot of problems before check-out in early morning. We had to check-out without taking bath. 8. The entrance/kitchen/walkway everything was dirty, i did not find any house keepers except a cook in kitchen. Good things are very few, hot water geyser, wifi, home stay is next to main road. Share taxis available outside the building to get dropped at market. Near to 2 walk-able sightseeing spots. Dalai monastery and peace pagoda. It is also far from market(mall road. After 6 you won't get share taxis from market.
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Solo traveler
Rated 5.0 by Diganta Sarma . Solo Traveller . Jun 08, 2023
Friendly and helpful people with good rooms and services. Excellent location (dali phatak) with a beautiful view.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2024
Thank u for ur time .being a friendly guest. Read more
The four day stay
Rated 3.0 by Aditya Narayan . Family Traveller . Jun 04, 2023
Overall the ambience was good. The hotel is short with staff so a trifle of patience would be beneficiary. The atmosphere is chilled thus it would be a good time with friends.
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Just faltu hotel no room service bathroom is very poor
Rated 2.0 by Avijit Sinha . Couple Traveller . Jun 04, 2023
Room quality is so bad. Room service is so poor i sm never go this homestay food quality is yo bad so place
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2024
I do understand n agree.last year we had given responsibility to someone else who could took it seriously so he has been terminated n better staff member has been added .as I had issues going on in my life I was hardly in my hometown last year. Read more
Good, but it is far from center
Rated 4.0 by Dhyapulai Nagendra Rao . Family Traveller . May 12, 2023
Room is good, good ok. But this is far from center, we have to take again taxi to reach center, others are ok
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2023
Thank u for your time. See u again. Read more
Good
Rated 4.0 by Saurav Mallick . Family Traveller . May 02, 2023
Good homestay. Food is good & staff are friendly
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2023
Thank u for your time. Read more
Bathroom water problem gizer is not working
Rated 4.0 by Rhitwik Hajra . Group Traveller . Jan 23, 2023
Water problem, gizer is not working. The food price is so high
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Dhanashree Homestay | Rooms & Wi-Fi has replied on May 26, 2023
Thank u for your time. Read more
Great place to live in darjeeling
Rated 5.0 by Kartick Das . Family Traveller . Oct 20, 2022
Great place to live in darjeeling, good views, good food, good location and with proper cleanliness. The host mr. Swarnim is good polite and humble. The stuffs of this hotel are awesome specially mrs. Sapna and sara.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Oct 26, 2022
Thank you sir for such nice review. And it's was so nice to have u all here thank you Read more
Okayish
Rated 3.0 by Rimmi Mirza . Jun 20, 2022
The host was really sweet and a good-natured person. The staff was also very professional
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Jun 30, 2022
Thank you for taking out time to give such lovely review Read more
Good Stay
Rated 4.0 by Debi Sarangi . Jun 17, 2022
Good
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Jun 30, 2022
Thank you for taking out time to give us a review Read more
Good Stay
Rated 4.0 by Indranil Karmakar . Jun 16, 2022
1)although darjeeling has chilled ambience, high end rooms must have ceiling fan. This is required to dry wet clothes. 2) bed heater was not working. 3) many times, water supply was disrupted. Also water passing through geyser was dirty. Black foreign substances were floating. Behaviour of crew members are good and helpful.
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Dhanashree Homestay | Rooms & Wi-Fi has replied on Jun 19, 2022
Thank you for your review. Read more