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Review Of Hotel Pearl Retreat
Hill Cart Road, Darjeeling | 760 m drive to Darjeeling Railway Station | 54.8 km drive to Bhadrapur Airport (BDP)
User Ratings & Reviews
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Guest Reviews
Poor Stay
Rated 2.0 by Dhananjay Rai . May 29, 2024
Room service very poor there are only one care taker who provide all services. The room was very small for price.
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Hotel Pearl Retreat has replied on Nov 16, 2024
I realize this is disappointing, and I deeply regret any inconvenience caused. We are working diligently to ensure the issue never reoccurs. I appreciate your understanding and patience as we resolve this matter. we replaced with new management and supportive staff they are very ... Read more
Terrible Stay
Rated 1.0 by Jimmy Dutta . May 27, 2024
1. Washroom was smelling so badly, I have to buy phynile to clean the washroom. 2. Towel was smelling badly. I need to buy towel from outside. 3. The cost doesn't match as per the service.
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Hotel Pearl Retreat has replied on Nov 16, 2024
I realize this is disappointing, and I deeply regret any inconvenience caused. We are working diligently to ensure the issue never reoccurs. I appreciate your understanding and patience as we resolve this matter. we replaced with new management and supportive staff they are very ... Read more
Terrible Stay
Rated 1.0 by Gendan Kumar . May 23, 2024
Pathetic stay. Short bad. No doormats. No mirror. No geyser. No cleaning. Short and smell room. Short bad. Short bed. Poor stay experience. Please remove this hotel in your list. 0 marks. No restrurant
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Hotel Pearl Retreat has replied on Nov 16, 2024
I realize this is disappointing, and I deeply regret any inconvenience caused. We are working diligently to ensure the issue never reoccurs. I appreciate your understanding and patience as we resolve this matter. we replaced with new management and supportive staff they are very ... Read more
Average Stay
Rated 3.0 by Pravas Samanta . Apr 03, 2024
Hotel location is too good. Hotel is constructed new that's way all the facilities of basic requirements not provided. Staff behaviour also too good.
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Hotel Pearl Retreat has replied on Nov 16, 2024
"Thank you for your appreciation"We appreciate your feedback and are delighted to know you enjoyed our service.we solve all issues you have faced we added all required facilities. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for ... Read more
Average Stay
Rated 3.0 by Shant Kumar . Family Traveller . Mar 26, 2024
Staff are well-behaved, but we facing some minor issues in the hotel. Location not good. Food service good
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Hotel Pearl Retreat has replied on Nov 16, 2024
"Thank you for your appreciation"We appreciate your feedback and are delighted to know you enjoyed our service.we solve the issue you have faced. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a revi... Read more