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You are booking hotel for more than 30 days
Mall Road, Darjeeling | 5 minutes walk to Keventers Darjeeling | 55.4 km drive to Bhadrapur Airport (BDP)
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Guest Reviews
Poor Stay
Rated 2.0 by Supriyo Banerjee . Jan 01, 2025
Cleverly non-cooperative and cheater
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Very good stay.
Rated 4.0 by Anjan Roy . Group Traveller . Dec 30, 2024
Close to the mall. Food is excellent. Rooms are big and very neat and clean. Staff behavior is very good. Only problems are hot water timings and restricted food ordering timings.
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Average Stay
Rated 3.0 by Akash Naik . Dec 29, 2024
Stay was average, they provided single beds joined to us, it was not convenient. Food quantity was less for the price they charged
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Excellent Stay
Rated 5.0 by rajiv bansal . Dec 23, 2024
Staff was very nice and corrective room was clean and spacious
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JAI HOTELS has replied on Jan 07, 2025
Dear Rajiv, Thank you for your kind feedback! We’re so happy to hear that you had a great experience with our staff and found your room clean and spacious. Your satisfaction is our priority, and we truly appreciate your review. We look forward to welcoming you back soon! Thanks... Read more
Good Stay
Rated 4.0 by Akanksha Kashyap . Dec 22, 2024
Nice location near to super market and main market
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JAI HOTELS has replied on Jan 07, 2025
Dear Akanksha , Thank you for your feedback! We’re glad to hear that you enjoyed our convenient location near the supermarket and main market. We appreciate your review and hope to welcome you back soon for another great stay! Thanks and regards, Read more
Nice stay and great location.
Rated 4.0 by faisal kelanthodi . Business Traveller . Dec 19, 2024
The rooms were immaculate and very comfortable" "the hotel was conveniently located and is easily found" "the room itself was well equipped and comfortable" "the staff were friendly, and the room was beyond comfortable
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JAI HOTELS has replied on Jan 07, 2025
Dear faisal, Thank you for your wonderful feedback! We're thrilled to hear that you found the rooms immaculate, comfortable, and well-equipped. It’s also great to know that you appreciated our convenient location and the friendliness of our staff. Your satisfaction is our priori... Read more
Spacious and clean room
Rated 5.0 by Amith Raj S N . Family Traveller . Dec 07, 2024
Clean and excellent room, good location. Proper hot water is available only in the mornings but not in the evenings.
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JAI HOTELS has replied on Jan 07, 2025
Dear Amith, Thank you for your feedback! We're glad to hear that you found the room clean and the location convenient. We also appreciate your comment regarding the hot water availability. We’re sorry for any inconvenience caused in the evenings and will look into improving this... Read more
Average Stay
Rated 3.0 by Shweta verma . Family Traveller . Dec 05, 2024
The hotel did not give there correct mobile no, hence contacting them was difficult 2. The bed mattress was very inconvenient as springs where hitting 3. There was no parking space even for pickup the hotel staff was not allowing taxi driver to wait 4. No where it was mentioned that heater is chargeable and asked me to pay rs 300 per day 5. We had ordered chicken fillets which was very oily food was not good 6. For toiletries and other things one had to demand constantly at-well when i ordered for food in all hotels complimentary onion is served when i asked them why it was served with food i was told that for complimentary items one has to demand. Over experience at jai hotels in darjeeling was not good 7 for heater they asked me money i asked for the bill they refused but on coaxing for bill they told we will not charge and it will be complimentary, at that time behaviour of receptionist was extremely bad as she was laughing and smiling and passed comment in there own language. Which shows there behaviour.
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Excellent Stay
Rated 5.0 by Sumna Roy . Family Traveller . Nov 28, 2024
It is a excellent hotel, it is very clean, the staff is very cooperative, the delivery is very fast and i really enjoyed staying here.
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JAI HOTELS has replied on Jan 07, 2025
Dear Sumna , Thank you for your fantastic review! We're so happy to hear that you enjoyed your stay and found the hotel clean, our staff cooperative, and the service fast. It means a lot to us that you had a great experience, and we look forward to welcoming you back for another... Read more
No Views, Just Comfort: Convenient Stay for Shoppers at Jai Hotel
Rated 4.0 by pratip ghosh . Family Traveller . Nov 19, 2024
We had a comfortable family stay at Jai Hotel, situated in a lively market area. While the hotel doesn’t provide scenic views, the room was cozy and well-maintained. If a room with a view is a priority, it’s worth checking the location on the map and considering other options before booking. The food was excellent, especially the variety of breakfast options—a highlight of our stay! The staff were incredibly friendly and accommodating, and thoughtful amenities like an electric kettle with tea, coffee, and sugar sachets added to the convenience. However, being in Jai Complex near the Post Office, some noise is inevitable if you open the windows. On the plus side, the nearby winter wear and bakery shops made shopping enjoyable, and Darjeeling Pink Mall is conveniently located just across the street.
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JAI HOTELS has replied on Jan 07, 2025
Dear pratip, Thank you for your detailed and thoughtful feedback! We're thrilled to hear that you had a comfortable family stay with us and enjoyed the cozy, well-maintained room and the excellent food, especially the breakfast options. It's great to know that our staff's friend... Read more
Avg hotel for stay
Rated 3.0 by Arnab Dey . Group Traveller . Oct 14, 2024
The hotel is avg. They have timing on hot waters and food is also not good. Don’t like that much also hotel service not good
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Jai hotel darjeeling great experience
Rated 5.0 by Romit Kundu . Family Traveller . Sep 29, 2024
A very pleasant experience and good behaviour. Good stuff and management. Rooms are good, toilet clean.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Namaskar ! We thank you for your recent stay at our hotel and taking the time in sharing your reviews about your experience. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. Our... Read more
Excellent Stay
Rated 5.0 by Rohit Shaw . Solo Traveller . Sep 22, 2024
Amazing hotel with affordability, comfortable bed, large rooms the hotel staff are polite & helpful.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Thank you for your time and for leaving a review for us. Your review means a lot and is a source of encouragement for everyone involved with Jai Hotels. We will look forward to hosting you and your family again. Thanking you Jai Hotels Read more
Home away from home
Rated 5.0 by Tshering Ongmu Bhutia . Family Traveller . Sep 16, 2024
Every-time i visit darjeeling i prefer to stay at jai hotels for its prime location, convenience to visit the town and overall very comfortable stay as its less noisy, the rooms are very comfy and hotel staff are very warm and hospitable. Had a very good time thank you jai hotels
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Namaskar! Thank you for sharing this wonderful feedback with us . We are happy to hear that your experience at the hotel has been one of the cherishable ones. We look forward to seeing you soon, on your next visit to the hotel. Warm Regards Jai Hotels... Read more
Simply awesome.
Rated 5.0 by Rahul Rb . Family Traveller . Sep 14, 2024
The experience was too good, the room was neat and clean with good space. Location is just near the mall road. The food is delicious. Best place to stay.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Namaskar! We thank you for sharing your valuable feedback with us and also for taking out time for reviewing us . We are thrilled to see that you enjoyed your time at the hotel. It is our constant endeavor to create a wonderful experience of warm hospitality ... Read more
Good comfortable stay
Rated 4.0 by Sudeepta Sudetesh Pradhan . Couple Traveller . Aug 11, 2024
The staff is extremely cordial and polite. The rooms are spacious and well maintained. The property is located at the heart of the town which makes it very accessible to visit the different places. In close proximity with mall road.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Thank you for your time and for leaving a review for us. Your review means a lot and is a source of encouragement for everyone involved with Jai Hotels. We will look forward to hosting you and your family again. Thanking you Jai Hotels Read more
Average Stay
Rated 3.0 by Sahil Parvez . Family Traveller . Aug 08, 2024
All the stuff are well behaved. But one thing hurts me too much, they provide pork instead of chicken. This is pathetic. I will not visit again to the hotel
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Tanvir
Rated 5.0 by Tanvir Rahman . Business Traveller . Aug 06, 2024
Amazing location well maintained and very luxurios room extremely helpful staff breakfast was also very good.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Thank you for your time and for leaving a review for us. Your review means a lot and is a source of encouragement for everyone involved with Jai Hotels. We will look forward to hosting you and your family again. Thanking you Jai Hotels Read more
Highly recommended
Rated 5.0 by Abhro Das . Couple Traveller . Jul 05, 2024
Excellent room according to size, space, interior, price, facilities and location. They provided so many complementary facilities including tea, coffee, bathroom utilities, drinking water and the biggest thing is 24 hour geyser service. Excellent city cum mountain view from room.
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JAI HOTELS has replied on Nov 10, 2024
Dear Guest, Namaskar ! We thank you for making us a hotel of your choice and sharing your valuable feedback with us and also for taking the time to review us. We are pleased to read your review and glad to note your appreciation for our hotel. Comments such as yours moti... Read more
Worst experience no dinner buffet
Rated 1.0 by sunil kumar . Family Traveller . Jun 28, 2024
We booked dinner buffet but they didn’t provide dinner. Instead they offered ala crate with limited food items. Towel was not washed clearly. They charged for water and ice. Pathetic room service
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JAI HOTELS has replied on Jul 27, 2024
Dear Guest, Greetings from Jai Hotels Darjeeling. We apologise for the inconvenience caused. As informed you at the time of id there would be no buffet we would be providing you with the set time which would be served at the table as per your choice. The charges were all mention... Read more