The property's Location is convenient for travelers as it is near the railway station and bus stand. However, many guests complained about the property's Cleanliness issues, including dirty rooms, unhygienic bathrooms, and bed bugs. The Food & Dining options were expensive, and the quality was not up to the mark. The Staff was unprofessional and unhelpful in many cases. The property's only redeeming quality was its Value for money, which was affordable for budget travelers. Overall, the property needs to improve its cleanliness and staff behavior to provide a better experience for guests.
Location
The property is located near the railway station and is easily accessible. It is situated in a quiet and safe residential area away from the noise of the city. Some guests appreciated the beautiful view of the mountains from the rooftop. However, a few guests found the property to be located in a congested area.
Cleanliness
Several guests complained about the poor cleanliness of the property. The rooms were dirty and unhygienic, with bedbugs, cockroaches, and stained bedsheets. The bathrooms were also dirty and had a bad odor. Some guests found the property to be poorly maintained with broken taps and no lights in the bathroom. However, a few guests found the rooms to be clean and tidy.
Food & Dining
The food served at the property was expensive and not up to the mark for some guests. Some guests found the food to be tasty and delicious, while others found it to be of poor quality. A few guests appreciated the availability of food at any time, while others found the food to be too costly.
Staff
The staff at the property was friendly and cooperative for some guests. However, a few guests found the staff to be unprofessional and rude. Some guests appreciated the helpfulness of the staff, while others complained about the poor service and lack of room service. A few guests found the staff to be well-behaved and accommodating.
Value for money
Several guests found the property to be overpriced for the facilities provided. Some guests found the rooms to be cheap and affordable, while others found them to be not worth the price. A few guests appreciated the property's affordability and value for money, while others found it to be a waste of money.
