Review Of Baandal River Resort, Maldevta

Excellent Stay

Rated 5.0 by Rishabh Gautam . May 07, 2024

Great resort. Definitely recommended ! pros: 1. View is great. 2. Staff is extremely polite and friendly. 3. Cleanliness. 4. Nearby river spot and short treks. Cons: 1. Road to resort is not in good condition as its full of mud and stones. 2. Only vodafone network in the area. 3. Very limited food options nearby, no other shops. Food: both veg and non veg kitchen. French fries, chai, dal makhini were great. There was also a local burass flower juice. Parking: ample parking space.

Terrible Stay

Rated 1.0 by manish kumar . Apr 23, 2023

This one was absolutely horrible. "baandal river resort" hotel i had booked for two days. Firstly the hotel failed to notify that it is not senior people friendly, with difficult stairs, and missing pathways; you got places here you will slip on the mud, and the major entrance is to actually walk through the compound of a different hotel, which is quite embarassing. The alternate way, which the representative of the hotel told us is an amazing way for our car to come through, was to literally drive through the riverbed and risk puncturing our tyres. The stones were so sharp and it is more likely than not to puncture our tyres. It takes about 45 mins to travel on a road where there are no other buildings except the entrance to this hotel. What's the icing of the cake is that the given directions of the hotel are wrong and the road leading to it is actually a different one from the one on google maps. The road went away with rain a long while ago and they have failed to update it. It took us two hours just to navigate to the place from the nearest asphalted road. Extremely misleading directions and accessibility information was provided. Finally we reached, and then got in the room. We felt the experience and service was same as expected. However when lunch time came, the food was not good. We did not complain however, because we assumed that the taste of the hotel must be catered to the locals who have different taste preference than us. They had a pair of pet dogs that kept barking just near our dining area and made us quite nervous. It took us requesting them multiple times for them to at-least lock the door that divided the dogs area from us. We have a pet dog ourselves, but a mountainous wolf-like dog that keeps barking will make anyone nervous; we were afraid he wasn't obedient to the owners. I feel it is rude to disregard guests request to just separate the dogs from them which makes them afraid. The area does not have cell reception, neither it had landline. So every single request involved us to leave the room, and tell them personally. Honestly a huge hassle in an area where there is a chilly wind blowing every night even in summers. Dinner was same as before; we didn't like it but we didn't complain to the staff. One thing i would like to add, food takes anywhere from 60-90 minutes. There's literally no food prep to quicken up the food. Around 7:30am, we decided to have breakfast, which we found wonderful. We complimented the hotel's staff. At this point, we were okay with the experience and were ready to forgive any flaws of the hotel. Why spoil the joyous atmosphere of a vacation, we thought to ourselves. However, here's where it gets horrible. We had reasons to not stay at the hotel for the second day of our booking. And when we had breakfast, we let them know, that we would be checking out and not use the second day of the booking. We politely asked if they could adjust the bill of the food. After all, their room would be empty for another booking for the second day. Let me clarify, we never ever declined to pay, we would had happily paid for the food without any reimbursement for not using the second day. Before we could even politely discuss about this, the representative of the hotel came to us and started shouting at us the following sentence in hindi. "i have been observing the nonsense you have been speaking all this time. You speak all that rubbish and expect us to ignore everything. We got confused and tried to politely diffuse the situation, because he was quite angry. But it became of no use, because the guy kept on ranting all sorts of lies in an extremely rude tone about how we are some ungrateful customers. Like i earlier stated, although we had issues, we never conveyed it to the hotel because we didn't wanted to alter the pleasant atmosphere. never declined to pay, just wanted to see if such a request could be entertained or some ways; a small discount or something as we would be leaving without using the booking of the second day. Ultimately, he said no. We told him that he could had said that in a polite way, to which he said that's not his way of talking to guests like us. I struggle to understand what was his problem, considering i have been to so many hotels, expensive, minimalist, luxurious, and such a term is never used to describe me as a customer. And i am very sure, customers are meant to talk to politely. Even a refusal or declination should be expressed politely. We were a group of seven, so we were feeling confident enough to talk to the staff who was grouping on us, and shouting all sorts of insults and bizzare accusations upon us. If it were a small party, they would genuinely get scared. If we weren't interested in defusing the situation and maintaining a calm situation, i believe, a brawl would had broken out. They were extremely threatening. At this point, we told them that we would write a negative review and let our connections also know to avoid this place.

comfortable

Rated 5.0 by shivam singh . Apr 10, 2023

the stay was comfortable. host was super helpful,the location was awesome with that river stream its just soothing. you have to just prepare yourself for an off road experience to reach there everything else is 👍🏻

Peaceful and warmest hospitality

Rated 5.0 by Ashish Santuka . Family Traveller . Aug 17, 2022

Surrounded by plenty of natural beauty, place is well maintained. Staff and owner are very nice and very good hospitality

Road

Rated 5.0 by Samarth Choudhary . Family Traveller . Aug 15, 2022

It is advisable to hire a cab for last 6 kms it is not so safe for the ones who does not travel frequently in hilly areas rest other services are very good food, location, rooms etc

Location not available on google

Rated 3.0 by Harish Kumar Joshi . Family Traveller . Jul 13, 2022

Location not available on google. Only voda phone works otherwise no signals. Kaccha road for good 3-4km. Food was good. Hygiene average.

Pleasing stay

Rated 5.0 by Siddharth Bhardwaj . Solo Traveller . Jul 10, 2022

It was amazing stay, the owners and caretakers were super friendly and helpful. The cottages are well maintained and clean

Property hospitality is awesome

Rated 5.0 by SUSHANT VERMA . Couple Traveller . Jul 09, 2022

Hospitality is great. Food was awesome. Location is great in terms of peace. If you want to spend alone and peaceful time away from city life, this is great. View is also awesome especially executive rooms. The only thing you need to look for is road from lal pull to the hotel. It's kaccha road and around 3kms. One needs to be little careful while driving.

Hospitality was good

Rated 5.0 by Gopal Sharma . Family Traveller . Jun 30, 2022

Staff was very good and supporting, specifically manager.

Pleasant and great property

Rated 5.0 by Tarun Khullar . Group Traveller . May 29, 2022

We stayed as a group for 1 day. The location is exotic and property is very well maintained. The staff was really hospitable and the food served during the dinner and breakfast were awesome. Pols keep your great work

My visit to baandal river resort in maldevta, uttarakhand.

Rated 4.0 by Manmeet Singh Goindi . Family Traveller . May 16, 2022

From dehradun, encountering the sun-day traffic, reached the picturesque baandal river resort-a very calm & serene resort location. One can here the sound of river flowing down below in the valley. The evening & late evening are very pleasant to sit out in the lawns & enjoy the natural beauty & song of the flowing river of the maldevta heights. Nights was very sound & peaceful sleep after grueling & hectic day driving. And morning woke up with the sounds of chirping birds as sun god was smiling too. Excellent & enjoyable breakfast of pane-er parathas, poha, omelette, bread, cold coffee & ginger tea- it was time to pack up & leave for next destination with the family. But i must not forget the very helpful & cooperative manager, mrvikram negi, who is always ever helpful; experienced chef, vikas, who provided excellent grilled fish & tastefully non-spicy dinner; and very laborious helper from rajasthan, rajinder. All in all, it was a beautiful experience which was much away from halla bulla of the city. I recommend people must go & stay on week days so as to be able to enjoy as weekends is always too much of rush & crowded.

Road to resort is dangerous

Rated 3.0 by Pranav Sharma . Family Traveller . Apr 19, 2022

I have honda mobilio still it