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Review Of Collection O Prem Ratna
Khurbura, Dehradun | 30.0 km drive to Jolly Grant Airport
User Ratings & Reviews
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Guest Reviews
Avrg
Rated 1.0 by Anuj Sharma . Group Traveller . Jan 25, 2020
Services is very poor and food quality very bed
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Collection O Prem Ratna has replied on Feb 04, 2020
Hey Anuj, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rahul! Read more
Good experience not a great
Rated 3.0 by himanshu agrwal . Couple Traveller . Jan 21, 2020
Everything is good but not great experience
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Collection O Prem Ratna has replied on Feb 04, 2020
Hi, Himanshu! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit Read more
Rope around
Rated 3.0 by himanshu agarwal . Couple Traveller . Jan 21, 2020
Everything is good but breakfast is not good and online payment issue.
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Collection O Prem Ratna has replied on Feb 04, 2020
Hi, Himanshu! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to... Read more
Washroom
Rated 5.0 by Saloni Rana . Couple Traveller . Jan 11, 2020
Need more neat and clean washrooms.
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Collection O Prem Ratna has replied on Jan 14, 2020
Glad to hear this, Saloni Rana! We truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! Regards, Rahul Read more
Very good service and Hotel infrastructure
Rated 5.0 by Ashish Meena . Couple Traveller . Jan 05, 2020
We reached there at evening in winter. The room was very neat and clean and beautiful. The bathroom was good. Room was also connected to a balcony. Which gives quite a sunrise view
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Collection O Prem Ratna has replied on Jan 07, 2020
Thanks for the positive rating, Ashish Meena! Hope to hosting you soon with memorable experience to your next visit with us) regards, Rahul Read more
Considerable
Rated 3.0 by Aman kumar . Solo Traveller . Jan 02, 2020
Cleanroom. Good service. Day 1: It was not so good as they told that someone has taken my room keys so I had to leave room open while going. Day 2: They changed the room. Then it was OK.
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Collection O Prem Ratna has replied on Feb 25, 2020
Hi Aman! We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Akanksha! Read more
Value for money
Rated 5.0 by prabhjot nagra . Group Traveller . Dec 30, 2019
Good service, parking, clean room.
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Collection O Prem Ratna has replied on Jan 03, 2020
Hi, Prabhjot Nagra! Delighted to see you liked our services. Keep this love coming, and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, Rahul. Read more