Review Of Townhouse Oak Clock Tower formerly Hotel Ambassador

Water bottle charge

Rated 3.0 by Ajay Malhotra . Couple Traveller . Dec 09, 2024

Stay was ok. There's a smell of smoking coming from the room while checkin at late night 10 pm. Request for water and they provided me the mineral water bottle and said that they don't have ro installed in the hotel and only provide customer with water bottle even at their restaurant. On arguing that they have mentioned mineral water in room service they waived off rs. 20-

Terrible Stay

Rated 1.0 by Ashish Bhardwaj . Business Traveller . Nov 16, 2024

It was a very dirty room even whole night cockrojid rooming in complete room and it was not only a single one it was 100s off cockrojos in room and washroom and cleaning staff was very pathetic

Poor Stay

Rated 2.0 by Jignesh G Desai . Family Traveller . Nov 10, 2024

07/11/24 stay hotel ma room last me diya baht chalna pada subh me-in 6:00 am train pakdni thi to bathroom me-in pani nah i aaya yaha teak ke toilet ke liya pani nah i thai koi service nah i diya bin a nahaya hamein train pakdni padi staff koi response nah i diya ac not cooling purana furniture hai bakwas hotel hai mufat me-in bhi is hotel me-in stay nah i karna

Poor Stay

Rated 2.0 by Mrutyunjaya Thakur . Family Traveller . Oct 29, 2024

Blankets are not clean. No sleepers provided. Rooms are spacious but not well maintained. If maintained properly then it will be very good.

Satisfied customer

Rated 5.0 by Avinash Chopra . Business Traveller . Oct 25, 2024

Excellent service and very friendly front desk, need to provide water in rooms that was missing. Location is best next to clock tower, good parking space

Terrible Stay

Rated 1.0 by Vihaan Chaudhary . Oct 22, 2024

The room was not functioning, the ac didnt work and we had to change room multiple times, the room was smelly and the washroom was unclean the staff was incompetent and lights flickering, overall a total waste of money, we paid 1799 for 2 nights and seeing the condition we decided to leave in one night thats how much it was bad. I would never recommend it

Worst experience need refund

Rated 1.0 by Vipin Kumar . Family Traveller . Oct 15, 2024

I visited this hotel on 12thoct24 and services they have provided are worst. 1. Toilet flushing system was not working, 2. Geyser was not working and it was in burnt conditions, 3. Bathroom kit set was not provided, 4. Bathroom gate was in broken condition, 5. Room was not clean, 6. Hotel staff was rude and not responding for any issue and thy just say each room have some problem and we cant do anything just inform the reception. Dont go with the images

Poor Stay

Rated 2.0 by Anuj Jain . Business Traveller . Oct 09, 2024

The room was not up to the mark. The washroom had fungus and mushrooms growth. Food was good but everything else was bad.

Hotel location is good

Rated 3.0 by Jugal Hyanki . Couple Traveller . Oct 06, 2024

Hotel location is good room is ok but bed sheets and blankets cover dirty improve laundry service otherwise all good

Excellent Stay

Rated 5.0 by Avinash Chopra . Solo Traveller . Sep 30, 2024

My booking had complimentary breakfast, but the hotel didn't provide as they said it was not showing in their system, so i had to pay for it. The rest of everything was excellent

Ambassador hotel

Rated 4.0 by Manuj Kumar . Couple Traveller . Sep 27, 2024

I had good stay at this hotel. Rooms were clean and staff was well behaved. Food was also good. I stayed for 2 nights and all over it was good.

Charming decor

Rated 5.0 by Chetan Kumar . Business Traveller . Sep 27, 2024

The decor is simple yet beautiful. It really adds to the cozy ambiance.

Excellent value

Rated 5.0 by Harish Suthar . Business Traveller . Sep 26, 2024

Had a fantastic experience the hotel's ambiance was delightful perfect for business trips.

Great experience

Rated 5.0 by Sunil Suthar . Business Traveller . Sep 26, 2024

The service here is wonderful! impressive accommodation with great amenities great experience in this hotel.

It was okay okay

Rated 3.0 by Shivansh Pokhriyal . Family Traveller . Sep 22, 2024

Their facilities are not so good, room was good but they didn't provide hand wash and other washing stuff.

Never going to choose it

Rated 1.0 by Tarun Kumar . Couple Traveller . Sep 17, 2024

Had to change multiple rooms. None of the room had proper functionality. Water not coming, lock not working

Excellent

Rated 5.0 by Neeraj Singh . Couple Traveller . Sep 16, 2024

Good for family and couples

Poor Stay

Rated 2.0 by Kivek Dhiman . Couple Traveller . Sep 08, 2024

Room was descent. But there was no towel no soap in the washroom and when asked for they dont give said yes but no response. Phone was not working. Not good as much

Horrible experience

Rated 1.0 by Ashok Singh . Solo Traveller . Aug 31, 2024

Ac was leaking television was not working food is too expensive please stop cheating will stop booking through makemytrip

Unman-aged staff and poor cleaning

Rated 2.0 by Bishwajit Amali . Family Traveller . Jun 14, 2024

I have already booked my room prior to 8-10 days before, and even called them telling them that we are going to check in late in the night, when we reached there they says we don't have available rooms. We booked 2 rooms, 1st room was clean and nice no complaint about that but the second room is totally different in the corner, no cleanliness, they didn't even cleaned washroom someones used towel was hanging there, greaser not working, even after complaining multiple times they didn't fixed it