Review Of Hotel Crystel Residency by Premium Villa

The property's location is good, but the staff is unhelpful and useless. Guests faced issues with cleanliness, hygiene, and basic amenities like towels and water. Some rooms were under construction, and the locks were not working properly. The staff was rude, and breakfast was not provided despite being included. However, some guests found the staff cooperative and the rooms clean. Overall, the property has mixed reviews, with some guests having a terrible experience while others finding it satisfactory.