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You are booking hotel for more than 30 days

Review Of Hotel Vertu By OPO0123401234

Mahipalpur, Delhi | 4.2 km drive to Indira Gandhi International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.9

    Very Good

    3367 User Reviews and 5172 Ratings

    Location4.5

    Room3.4

    Food2.8

    Amenities4.4

    Hospitality1.7

    Cleanliness4.4

    Sort By:

    Guest Reviews

    Good Stay

    Rated 4.0 by Dhanasekar D . Group Traveller . Dec 01, 2024

    Neat and clean. Worth for the money

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    Poor food

    Rated 2.0 by Pankaj Suhanda . Family Traveller . Nov 30, 2024

    The food was very poor despite asking for specific food and it not coming. Extra long wait for food. Breakfast menu awful and not clean. Unable to eat the meals we paid for. Cigarette smoke smell in and out of room, noisy. Reception staff were friendly, but took a long time to respond to a pillow and a towel. Only 1 supplied in room for 2 people.

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    Terrible Stay

    Rated 1.0 by Arun Kumar Gaur . Business Traveller . Nov 30, 2024

    We did online booking and reached at around 10. 30 pm. The restaurent was about to close and we had to take a dinner at room but the drink we ordered was heavily over charged and the behaviour of the staff was annoying. They takes advantages if you do not have the choices and situations.

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    Enjoyed my stay

    Rated 5.0 by Vikram Tangri . Couple Traveller . Nov 30, 2024

    Very nice ambience and service by the staff. Quality of food was also very good. Really enjoyed my stay

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    Terrible Stay

    Rated 1.0 by Ajay Kumar . Nov 29, 2024

    I recently stayed at your hotel and requested a gst bill for the services availed. Unfortunately, the hotel staff denied providing the gst invoice, which was highly disappointing. As per gst regulations, it is mandatory for businesses to issue a proper tax invoice when gst is charged. Denying this not only breaches compliance but also creates inconvenience for customers who rely on such bills for claiming input tax credits or maintaining financial records. I urge the management to address this issue promptly and ensure that all customers receive proper gst invoices without hassle in the future.

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    Poor Stay

    Rated 2.0 by Yashwant Singh . Nov 25, 2024

    The room is big and spacious. The bed was also good, but the mattress was pretty out of shape. The bathroom was definitely not how a four-star washroom is. Overall, for a night to catch a flight, it’s a decent hotel, but definitely not a four-star.

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    Hotel Vertu By OPO has replied on Nov 28, 2024

    Dear Mr. _Darshan, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at OPO Hotels, Delhi. While I regret the inconvenience you have experienc... Read more

    Worst services at 4 star price

    Rated 1.0 by Shreeyash Gaur . Business Traveller . Nov 22, 2024

    The hotel have not basic amenities and services. The way that they provide services is horrible. Tv not working, electrician didn’t came whole night, not having proper cosmetic items and on phone they proudly says “saboon hai na”.

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    Hotel Vertu By OPO has replied on Nov 28, 2024

    Dear Mr. _Darshan, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at OPO Hotels, Delhi. While I regret the inconvenience you have experience... Read more

    Poor Stay

    Rated 2.0 by abhay pratap . Couple Traveller . Nov 20, 2024

    Leaking and rusty taps, dirty beddings, torn and smelly towels, poor air conditioning, door locks were creeping outside doors. I am 35 yr old male and i was feeling unsafe in this hotel. The worst decision i've ever made. But believe me it's all trash

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    Hotel Vertu By OPO has replied on Nov 28, 2024

    Dear Mr. _Darshan , At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at OPO Hotels, Delhi. While I regret the inconvenience you have experienc... Read more

    Nice hotel

    Rated 5.0 by solanki divyraj . Couple Traveller . Nov 18, 2024

    I find property from make my trip. Food quality is very good, amenities are very good and service is very fast

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by Naman Thomas . Family Traveller . Nov 18, 2024

    My stay at this hotel was truly exceptional. Its location, being so close to the airport, was incredibly convenient for my travel plans. Upon arrival, i was greeted by a warm and welcoming staff who made me feel immediately at home.

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by Merlin Thomas . Family Traveller . Nov 18, 2024

    I recently had the pleasure of staying at this hotel, and i can't say enough good things about it. The location is ideal, being just a stone's throw from the airport, which made my travel arrangements incredibly convenient.

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by Shelin Thomas . Business Traveller . Nov 18, 2024

    This hotel was a perfect choice for my recent trip. Its proximity to the airport made my travel much easier. The hotel itself is beautifully designed, the staff were incredibly friendly and attentive, always ready to assist with any request.

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by anukrati kaushik . Couple Traveller . Nov 17, 2024

    Nice experience it was. Room was very clean

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Decent

    Rated 3.0 by Abhinand Patil . Business Traveller . Nov 16, 2024

    It was a decent experience at the front desk. But after that it was all down hill. The sheets smell and the floor is always wet.

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, We thank you for sharing your feedback us. At the honset, kindly accept our sincere apologies for the inconvenience caused to you. We have noted your feedback and shared the same with head of departments. Please be assured that it will not be repeated in future and co... Read more

    Excellent stay at the hotel

    Rated 5.0 by Shubham Pant . Couple Traveller . Nov 15, 2024

    Clean room and i am pleased with my stay.

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Not suggests if you are higein concern

    Rated 1.0 by Anvar Palliyalilthodi . Business Traveller . Nov 15, 2024

    I was visited for one day i so the hotel pictures all beautiful but hotel is dirty place every where staff not good i changed bedsheet du to dirty on the sheets bath room not clean

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    Hotel Vertu By OPO has replied on Nov 22, 2024

    Dear Guest, We thank you for sharing your feedback us. At the honset, kindly accept our sincere apologies for the inconvenience caused to you. We have noted your feedback and shared the same with head of departments. Please be assured that it will not be repeated in future and co... Read more

    Excellent Stay

    Rated 5.0 by Neha Sharma . Family Traveller . Nov 14, 2024

    A superb hotel in an excellent location. The whole staff gave us personalized experience and treated us so well. Food is great.

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    Hotel Vertu By OPO has replied on Nov 16, 2024

    Dear Guest, We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by Gauri Sharma . Couple Traveller . Nov 14, 2024

    All facilities and services were very good. Breakfast, staff and location were perfect. Excellent amenities and big reception area.

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    Hotel Vertu By OPO has replied on Nov 16, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent Stay

    Rated 5.0 by Varun Rawat . Couple Traveller . Nov 14, 2024

    I liked the room. It was spacious, clean. The linen and quilts were spotless and soft. It was a comfortable stay. Breakfast was good and food was also good.

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    Hotel Vertu By OPO has replied on Nov 16, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

    Excellent

    Rated 5.0 by Yash Chawla . Family Traveller . Nov 14, 2024

    Excellent experience for 2 nights, felt safe and comfortable. Perfect location. Excellent for air travelers.

    Do you find this helpful?

    Hotel Vertu By OPO has replied on Nov 16, 2024

    Dear Guest, Live We thank you for sharing your positive sentiments with us and we have shared the same with our team. It keeps our team motivated we look forward to welcome you back at our hotel. Read more

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