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Review Of Palm Spring a Boutique Hotel
Naraina, Delhi | 13.6 km drive to T1 - Delhi Airport (IGI Airport)
User Ratings & Reviews
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Guest Reviews
Terrible Stay
Rated 1.0 by Anuj Malik . Aug 15, 2024
terrible.
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Palm Spring a Boutique Hotel has replied on Aug 29, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Poor Stay
Rated 2.0 by Manish Verma . Business Traveller . Apr 25, 2024
Dirty , no food services , washroom unhygienic ….no no no for this hotel though staff is good….
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Average comforts
Rated 3.0 by sushil sharma . Couple Traveller . Mar 11, 2024
It was a temporary stay for catching flight from t3. There was loud music blowing from restaurant in the hotel for the entire night. So we couldn’t sleep for a minute.
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Good Stay
Rated 4.0 by Enosh Lamba . Family Traveller . Feb 16, 2024
Everything was good. Rooms and toilets were clean and hygienic. All the necessary amenities were present in the room. The aura of the place was good. But the food of the hotel was pathetic and extremely over priced
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear sir, thankyou for sharing your feedback with us, we are very glad to know that you enjoy your stay at Palm Spring - Delhi. Your feedback is extremely valuable and important to us. We are delighted to read that your experience at our hotel was an extraordinary one and that ou... Read more
Average Stay
Rated 3.0 by Aryan Raj . Feb 03, 2024
Some of the rooms have water leaking into it during rains. And the club is right above the rooms so there is that. But overall service is good and the staff are friendly.
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible Stay
Rated 1.0 by Richa Kumari . Solo Traveller . Feb 03, 2024
It was a pathetic experiment at this property, washroom was so smelly, rooms were so old and damaged that rain water was coming inside the room, This property was not maintained from last 3-4 years and its a utter waste of money if you stay at this hotel.
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible experience eve
Rated 1.0 by Rajesh Thonangi . Couple Traveller . Jan 23, 2024
I have booked this property after a glance at reviews, and surprisingly, it was not at all up to the expectations. The interiors were stinging, and bedsheets were very old and had full stains. All they could provide is electric kettle, and there were no tea or coffee sachets as complimentary. They don't have wifi access, but when promoted, they did provide one. In these peak winters, there is no centralised heating system, nor could they provide heaters either. There were many other things, but i want to restrict myself by rating 1 star.
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Palm Spring a Boutique Hotel has replied on May 17, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible Stay
Rated 1.0 by Inderjeet Singh . Jan 15, 2024
Please arrange stay for company head of make my trip to this hotel. I will pay for the stay. I wonder, is there any authentic rating system of make my trip. Must say one star hotel
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Palm Spring a Boutique Hotel has replied on Jan 22, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Poor Stay
Rated 2.0 by VIVEK SINGH . Business Traveller . Dec 19, 2023
Make my trip has collected from my side 3500/ but make my trip have submitted 3300/ to hotel. Why such a wrong things happen here. As par cost hotel service also bad. I totally disagree with make my trip way of dealing.
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Palm Spring a Boutique Hotel has replied on Jan 13, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible Stay
Rated 1.0 by Akram Khan . Dec 19, 2023
3rd great hotel.
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Palm Spring a Boutique Hotel has replied on Jan 13, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Poor maintenance
Rated 1.0 by Anoop Pal Singh Bedi . Family Traveller . Nov 27, 2023
There was no good maintenance and rats were roaming in rooms, my guests got so scared that they checked out and went back home
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Palm Spring a Boutique Hotel has replied on Jan 13, 2024
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Blow average
Rated 2.0 by Jambay Lama . Couple Traveller . Oct 30, 2023
Theres no facilities as i thought ambience must be gud but didn't stand according to expection. So i checkout within an hour
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Palm Spring a Boutique Hotel has replied on Nov 26, 2023
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Hygiene and restaurant facility
Rated 3.0 by Favas Chemmala . Business Traveller . Aug 12, 2023
Low hygiene, no buffet breakfast facility available, facilities mentioned in the app never match with actual
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Palm Spring a Boutique Hotel has replied on Sep 07, 2023
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Horrible
Rated 1.0 by Pramod Kumar M L . Business Traveller . May 26, 2023
Worst kept corridors, rooms, linens and bath room. Checked out after checking in. Location was not good. Not at all fit for any business traveler.
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Palm Spring a Boutique Hotel has replied on Aug 14, 2023
Dear Sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at Palm Spring - Delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible Stay
Rated 1.0 by Shaifali Malhotra . Apr 23, 2023
Worst experience in stay. Poor service bad meal. Had to call to police twice at 2 am to stop the loud music at hotel terrace.
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at palm spring - delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Terrible Stay
Rated 1.0 by Pawan Kumar Agarwal . Apr 06, 2023
1. worst room worst service worst overall experience. rats and mosquitoes
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at palm spring - delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
One of the most terrible stays
Rated 1.0 by Eleina Thapliyal . Couple Traveller . Mar 20, 2023
Please don’t stay at this property, there are huge rats literally falling from the ceiling as you sleep, room fully of mosquitoes, you can hear the rats between walls! it’s a big hygiene issue! we stayed in room 206 first and at midnight we requested a room change which took 45 mins, also the hotel staff is very aware of the pest situation and will just laugh it out!
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at palm spring - delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Good Stay
Rated 4.0 by Devesh Kumar . Feb 28, 2023
The hotel staff was polite and the rooms were clean. The room service was also swift. It was nice and peaceful
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback with us, we are very glad to know that you enjoy your stay at palm spring - delhi. Your feedback is extremely valuable and important to us. We are delighted to read that your experience at our hotel was an extraordinary one and that ou... Read more
Wasn't clean and shady
Rated 1.0 by Vikas kumar . Couple Traveller . Feb 20, 2023
Bathroom wasn't clean, mattress was broken, all over shady, smoky
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at palm spring - delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater ca... Read more
Good Stay
Rated 4.0 by Tejaswani Sharma . Feb 16, 2023
4- good. It was nice. Room service was quite polite and kitchen staff was too humble for further requests. Overall was a good experience at my stay at palm springs boutique hotel, naraina.
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Palm Spring a Boutique Hotel has replied on May 13, 2023
Dear sir, thankyou for sharing your feedback with us, we are very glad to know that you enjoy your stay at palm spring - delhi. Your feedback is extremely valuable and important to us. We are delighted to read that your experience at our hotel was an extraordinary one and that ou... Read more