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Review Of Super Hotel O Gold Palace
Karol bagh, Delhi | 15.3 km drive to T1 - Delhi Airport (IGI Airport)
User Ratings & Reviews
Important information that you need to know before you book!
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- FAMILY
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- SOLO
Guest Reviews
Best
Rated 5.0 by Sajjan Kumar . Business Traveller . Mar 20, 2021
Most secure. And staffs are very good and also the loction is very good
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Super Hotel O Gold Palace has replied on Mar 26, 2021
Hi, sajjan kumar! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, amit Read more
Took extra money
Rated 1.0 by Saurabh Borole . Solo Traveller . Mar 13, 2021
Make my trip booking se jyada paisa kaya kafi problem hua
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Super Hotel O Gold Palace has replied on Mar 22, 2021
We are sorry the stay turned out to be an average one, saurabh! we have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guest. Hope to get another chanc... Read more
0 percent cleanliness
Rated 1.0 by Kranti keshav . Family Traveller . Mar 03, 2021
We did not ordered any food in the hotel other than a water bottle the hotel was not worth for ordering anything
Pathetic toilet
floor was not cleaned properly
ac was looking a peice of trash
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Super Hotel O Gold Palace has replied on Mar 09, 2021
Hi kranti keshav, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james! Read more
Asking for more money
Rated 1.0 by mohd saqim sheakh . Business Traveller . Jan 13, 2021
249 extra charge taken by counter staff
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Super Hotel O Gold Palace has replied on Jan 14, 2021
Sorry for the inconvenience, mohd saqim sheakh. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james! Read more
Good Stay
Rated 4.0 by kripashankar Lal . Family Traveller . Dec 30, 2020
This was my first stay in Oyo hotel but it was very enjoyable and great moment. Excellent service. Room service was very nice.
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Super Hotel O Gold Palace has replied on Jan 07, 2021
Pleased to hear your kind words of appreciation, kripashankar lal! we will try our best to never fail in amazing you every time. Regards, james! Read more
Not value for money
Rated 1.0 by Akshay Tetwar . Couple Traveller . Dec 24, 2020
They took 700 for a room which was pretty basic and dirty too. Also charged us a hefty 250 for early check-in when the hotel was empty! would not recommend to anyone.
They took 700 for a room which was pretty basic and dirty too. Also charged us a hefty 250 for early check-in when the hotel was empty! would not recommend.
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Super Hotel O Gold Palace has replied on Dec 26, 2020
Sorry for the inconvenience, akshay tetwar. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james! Read more
All good but dinner issue
Rated 4.0 by gaurav kumar . Couple Traveller . Dec 21, 2020
Dinner issue because high rang per pec 25- only single pec this is very costly
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Super Hotel O Gold Palace has replied on Jan 06, 2021
Hi, gaurav. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, jackson Read more
Food was zero
Rated 1.0 by ajay verma . Family Traveller . Dec 13, 2020
They don’t have kitchen and bring food from outside and charge to much
Cheap hotel and unhappy from makemytrip i call many time but no help to change my hotel
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Super Hotel O Gold Palace has replied on Dec 14, 2020
We’re sorry to have you disappointed, ajay verma! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james! Read more
Service
Rated 5.0 by Bhawanjit singh . Business Traveller . Nov 12, 2020
Hotel staff was helping and nice to me
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Super Hotel O Gold Palace has replied on Nov 14, 2020
Thank you for sharing your genuine comments and rating us positvely, bhawanjit singh! we will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, amit Read more
Not worth staying
Rated 1.0 by Ritika Ragini . Family Traveller . Feb 05, 2020
Washroom was very unhygienic. The staff behavior wasn't friendly. Visitor was not treated well. The MMT app and the hotel tariff rates did not match and we had to pay extra at the hotel. It was very unfortunate and saddening. Not happy with my stay and won't recommend anyone to do the same.
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Super Hotel O Gold Palace has replied on Feb 12, 2020
We are really sorry to disappoint you, Ritika! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Rajendra! Read more
Average
Rated 3.0 by Parth Patel . Couple Traveller . Feb 01, 2020
Don't book this Hotel through Oyo and don't paid online otherwise they didn't allow you.
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Super Hotel O Gold Palace has replied on Feb 03, 2020
Hey Parth, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Shreya! Read more
Worst Hotel no one should stay there
Rated 1.0 by Mahesh Chandra . Solo Traveller . Jan 31, 2020
Took extra amount from me food service bad
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Super Hotel O Gold Palace has replied on Feb 02, 2020
Sorry for the trouble you had with us, Mahesh! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Shreya! Read more
This was the best location I have ever lived
Rated 5.0 by shiva arora . Group Traveller . Jan 28, 2020
All the time was pleasant while staying.
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Super Hotel O Gold Palace has replied on Jan 31, 2020
Appreciate your feedback, Shiva Arora! Hope to welcome you soon and ensure that your next experience with us will be more exciting than before. Keep this love coming. Regards, Rahul Read more
Terrible Stay
Rated 1.0 by ajit kumar . Couple Traveller . Aug 19, 2019
Very bad hotel, I am very hurt.
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Super Hotel O Gold Palace has replied on Aug 22, 2019
Hi, Ajit! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit Read more
Very good
Rated 5.0 by divya rathour . Couple Traveller . Aug 05, 2019
All hotel staff are very good, facilities are also very good.
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Super Hotel O Gold Palace has replied on Aug 08, 2019
Thanks for taking out your valuable time to rate us, Divya Rathour! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Amit Read more
Good
Rated 5.0 by Bharat Barad . Business Traveller . Aug 03, 2019
Nice nice nice very good
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Super Hotel O Gold Palace has replied on Aug 05, 2019
Love to hear this, Bharat Barad! It'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead) regards, Amit Read more
Service very poor
Rated 1.0 by ANIT DATTA . Family Traveller . Aug 02, 2019
Dirty rooms and wash rooms. Beds seems to be very old and braked and mattresses were broken. Also taken cash saying I booked at very low price.
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Super Hotel O Gold Palace has replied on Aug 06, 2019
We're sorry for the trouble, Anit! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead. Regards, Amit Read more
Worst hotel I had ever visited
Rated 1.0 by gurdeep grewal . Couple Traveller . Jul 31, 2019
Worst hotel ever. Nothing was provided according to services given in the description.
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Super Hotel O Gold Palace has replied on Aug 05, 2019
Hi, Gurdeep! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul Read more
I stayed in this hotel for 3days and my experience was awesome
Rated 4.0 by Anu Priya . Family Traveller . Jul 31, 2019
Staff members and the workers are quite professional and they do their duty genuinely.
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Super Hotel O Gold Palace has replied on Aug 08, 2019
Thank you for your sweet words, Anu! We hope to give you a consistent service every time. Regards, Rachit Read more
Very bad hotel.
Rated 1.0 by vipin das . Solo Traveller . Jul 28, 2019
Staff was arrogant, water was in poor quality, all was poor.
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Super Hotel O Gold Palace has replied on Aug 05, 2019
Apologies for the inconvenience caused, Vipin! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Swarna. Read more