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You are booking hotel for more than 30 days

Review Of The Royal Residency Hotel0123401234

New Friends Colony, Delhi | 1.5 km drive to Okhla Railway Station | 19.2 km drive to T1 - Delhi Airport (IGI Airport)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.4

    Average

    93 User Reviews and 157 Ratings

    Location3.9

    Cleanliness3

    Room2.8

    Food3.5

    Value for Money2.7

    Hospitality3.6

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    Guest Reviews

    don’t book again this hotel ,all that quilters are not gold

    Rated 1.0 by Muzzafar Ahmad Bhat . Family Traveller . Jun 22, 2024

    Dirty rooms,bathroom not functional,AC not functional ,service is also poor,very old property that is not well maintained

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    Terrible Stay

    Rated 1.0 by Ashiq K . Business Traveller . Dec 05, 2023

    Untidy rooms with dusty floor. Very old utensils and toilet. Bedsheets and pillow covers are as old as the hotel is. It was a nightmare for me one night stay.

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    Terrible Stay

    Rated 1.0 by ravi kumar . Business Traveller . Nov 14, 2023

    Worst experience ever, ac kept trip-pin off, moist room with leech crawling on the floor and bathroom, no water in toilet flush, dampened rooms no ventilation, tv channels not coming up, dirty carpets and towels, floor not mopped

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    Poor Stay

    Rated 2.0 by Maajid Hussain Mattoo . Sep 02, 2023

    The owner is not cooperating you know why when we go there i show reception mm t booking they refused bcoz they didn't accept low rent from your side then they hold us around 40 minutes on reception is this good. If we are not from high class families they 100 % not give us rooms. What i uploaded. Then i shifted moustache. It is more better than. That. Hell us that

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    Very bad property

    Rated 1.0 by ahmad mustafa . Family Traveller . May 25, 2023

    We booked for 3 days, but we had to check out on day 1 only after few hours. Wasted rs 9900. Poor facility with old and dirty facilities.

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    Poor Stay

    Rated 2.0 by Juee Oberoi . May 02, 2023

    The room was extremely dirty

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    poor service and cleaning

    Rated 1.0 by Asharaf Mohammed . Family Traveller . Apr 30, 2023

    no facilities available as promised. no safety and security. toilet facilities and working of flesh was inadequate... full of dust and no cleaning service... daily housekeeping was not at all there.. no servants or services were provided...less staffs... windows and doors were not shut properly... no tv and ac services as told.. very poor conditions.. old building..

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    Terrible experience

    Rated 1.0 by Sahabzada Areeb Kamal . Business Traveller . Apr 08, 2023

    I was surprised to experience such a terrible stay. Except the location of this property, there is sadly nothing good i can think of it at the moment. This property looked more like someone’s abundant home with immediate attention needed to completely renovate it. Hotel staff looked more like a roadside dhaba staff including their body language, no one came to pick up the luggage, the room itself has issues like faulty doorknobs, shower, hairdryer not working. And they literally had few items taped to hide the repair it needed.

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    Bad experience

    Rated 2.0 by Priyesh Ranjan . Solo Traveller . Mar 14, 2023

    Unhygienic rooms, foul smell, leaking taps and stuck door in rooms which get locked from outside. Horrible experience, not booking this hotel again.

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    Terrible Stay

    Rated 1.0 by Asif Kp . Mar 14, 2023

    Can you pols give the customer care number

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    Hygiene, water supply and network.

    Rated 2.0 by Savio Gonsalves . Solo Traveller . Feb 07, 2023

    Delay in my given check-in time and made me wait due to cleaning. No proper hygiene, there was no proper supply of hot water. I had to heat my hot water to have bath in a kettle. And the wifi was not working at all.

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    Hotel is bad

    Rated 2.0 by Ravi Solanki . Business Traveller . Jan 01, 2023

    Bed old. No ac. No room servisec. Clean no room. Old proprty.

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    Terrible Stay

    Rated 1.0 by Basit Sayeed . Dec 20, 2022

    It was very terrible. The room messed up no hot water supply. Towels and bed sheet were stinking

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    Terrible

    Rated 1.0 by Khan faisal . Couple Traveller . Dec 15, 2022

    Ambience was very bad, room was dirty dusty, there is no hot water facility in washroom, unhygienic bed

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    Terrible Stay

    Rated 1.0 by vaibhav vijai gupta . Dec 15, 2022

    The worst hotel of my life.

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    No food.

    Rated 2.0 by Abhijit Joshi . Business Traveller . Dec 02, 2022

    Food is not available with them. Property was too old. Towels were in bad condition.

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    Terrible

    Rated 1.0 by mariam akhtar . Family Traveller . Nov 21, 2022

    Only location is good. Rest terrible

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    Hygiene issue and unclean

    Rated 1.0 by Vishal Kumar . Couple Traveller . Nov 09, 2022

    They provide me a room full stinky, lock was broken, stains on bed sheet and pillow.

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    Terrible Stay

    Rated 1.0 by Firoz Khan . Business Traveller . Oct 31, 2022

    I would request to make my trip that, please remove this hotel from your portal. Hotel staffs are extremely unprofessional. Very dull environment

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    Terrible Stay

    Rated 1.0 by Yasser Ali . Sep 29, 2022

    the “executive” room that i was shown was unbelievable. it smelled like stale water and the paint was bubbling/ chipping and there were roaches running everywhere. when i refused this room, i was shown 3 other rooms that were pretty much the same on the first floor. then, he took me 5th room on the ground floor that was slightly better (called a “luxury suite” which is laughable) but told me that i had to pay ₹500 more and since the booking was non-refundable, he took cash. it was midnight when i checked in so all i wanted to do was get to bed and sleep. that too was not possible. i did not sleep a wink because the light directly outside the window was shining in the room. so, in short, this was the worst hotel room that i think i have ever stayed in. ironically, the name of the hotel is, “royal residency”. worst hotel experience ever!!! i was more disappointed

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