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You are booking hotel for more than 30 days

Review Of Hotel Reliance

Benachity, Durgapur | 14.7 km drive to Kazi Nazrul Islam Airport (RDP)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.2

    Good

    179 User Reviews and 256 Ratings

    Location4.1

    Cleanliness3.3

    Room3.5

    Value for Money3.7

    Food3.1

    Security2.7

    Sort By:

    Guest Reviews

    Poor Stay

    Rated 2.0 by Rima Dutta . Oct 16, 2024

    The room and the bathroom was very old and very dirty. The light in the room is very very dim, no wifi available. The bedsheets had stain. I regret spending 1350 there. Terrible experience. Never ever i will book that hotel.

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    Terrible Stay

    Rated 1.0 by Sujay Baral . May 06, 2024

    Terrible stay light was not working no drinking water was available there not good that hotel demanding extra charges bad behaviour. Thanks

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    Budget friendly hotel

    Rated 4.0 by TUSHAR BHARTI . Family Traveller . Apr 29, 2024

    I randomly viewed the hotels and found the best hotel for me in my budget range, a/c is in good condition, neat & clean hotel, the outside environment was tourist friendly, basic needs was easily available

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    Terrible Stay

    Rated 1.0 by Vikram Reddy . Family Traveller . Apr 28, 2024

    This is very old hotel with new pictures uploaded. Air conditioner is horrible in all rooms. Surrounding good hotels are much cheaper than this.

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    Average Stay

    Rated 3.0 by Soumyajit Banerjee . Feb 27, 2024

    I am not very much satisfied about my stay this time. The room I stayed was clean. But the A.C was an old window A.C and also doesn't work good. The biggest annoying thing about my stay was the western commode in bathroom 🚽 which was broken and doesn't clean as well the commode hand shower which was also broken. The cover of the sofa was very dirty. My breakfast was complimentary but I had to pay for the omelettes. Overall my experience was average.

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    Hotel reliance

    Rated 4.0 by Shayan Chatterjee . Solo Traveller . Dec 01, 2023

    Decent room. Airport connectivity is a problem. Overall good to stay. Very easy to locate right at the beginning of bhiringi chowk

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    Terrible Stay

    Rated 1.0 by Debashis Dutta . Business Traveller . Nov 28, 2023

    Wasted my money by staying in this hotel. No lights in wash room, no hot water, bed was horrible. Bed was as hard as rock. Horrible hotel. Ire-commend

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    Average Stay

    Rated 3.0 by INDRANIL SENGUPTA . Family Traveller . Nov 26, 2023

    The deluxe room is pathetic..but the super deluxe room is superb...food is good 👍..staffs are roaming for Tips every time.. beware of mosquitos

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    Durgapur stay

    Rated 5.0 by Souvik Mukherjee . Business Traveller . Oct 12, 2023

    Nice location near bhiringi more, own restaurant and bar. Staff behaviour are very good and helpful. Food quality is good. Bathroom littlebit need to be repaired. Overall nice stay.

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    Experience at Hotel reliance

    Rated 3.0 by Srichandan Rajballav . Solo Traveller . Aug 22, 2023

    Room was ok but old.Bathroom was but sink geyser flush was broken.A 1920's Ac was there.which was sounding like a plane 🤣.N about behaviour of the staff, they were very polite and helpful.

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    Good location and environment

    Rated 4.0 by Souvik Khasnobis . Business Traveller . Aug 22, 2023

    Rooms are reasonably well maintained. Staff behaviour very good. Room service is prompt. Hotel's food is good and reasonably priced. Hotel is located on nachan road, which is a market place with all sorts of shops and malls.

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    Great stay and service

    Rated 5.0 by parimal ch halder . Family Traveller . Jun 26, 2023

    We had an exam at nit durgapur. Wr booked this hotel's 2 rooms. The gost was very low although we booked at a very later stage. Station to hotel was 180- by auto and hotel to nit was 30- per head by toto.

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    Stay at reliance

    Rated 2.0 by RUPAK CHAKRABORTY . Business Traveller . Jun 09, 2023

    The hotel ac is window type and filters and knobs are broken. Hotel refused to change the room or ac. One sofa in the room was very dirty and covered by one bed sheet. Water coming form the tap in bathroom was very hot. It's very pathetic to bath by this water in this peak summer.

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    Staying for official work

    Rated 5.0 by Ananya Ghosh . Family Traveller . May 28, 2023

    Very neat and clean room. Very clean bathroom, location is also very good as it is just in the middle of the market. Highly recommended.

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    Wouldn't stay ever for even free

    Rated 1.0 by Anil Kumhar . Solo Traveller . May 14, 2023

    Rooms are dirtiest i have ever seen, tea, food, ask for whatever and they send it after 3 reminders, they will start asking for charges for even water as you enters the room, staff is full of idiots, they say only one thing, saab bakshish. Rooms have everything broken, tea cups were dirty and unwashed, food was unhygienic, smelling drinking water, none picks up your call when you want to order something, forget about telecom units working in rooms. This is something i would term as a bad time in my life where i booked this hotel. How mm t can even keep such a gar-rage place in their list of hotels.

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    Average hotel

    Rated 3.0 by Prateek Jha . Solo Traveller . Apr 06, 2023

    Bed was uncomfortable toilet was not clean staff behaviour is nice

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    Hotel reliance

    Rated 2.0 by Biswajit Mahanty . Solo Traveller . Mar 28, 2023

    Room service n behavioral wise staff are good but bedsheet was not clean. Ac dont have remote control facility. And i told for late check out of 1:30 hrs as my train late but they told me for one day extra tarrif charge for that. For late check out option they are okk.

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    Good

    Rated 4.0 by Santanu Banerjee . Family Traveller . Feb 15, 2023

    Good for family within normal range price

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    Excellent Stay

    Rated 5.0 by Atri Kundu . Jan 17, 2023

    my stay at reliance was very nice. rooms are spacious although walls are dirty ( not maintained for a long time) bathroom and it's pan was clean though walls are dirty. staff was very courteous - provided hot water whenever asked. breakfast options were limited - their puri sabji was delicious 😋. overall a good stay at durgapur with limited budget...

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    Overall average

    Rated 3.0 by ayan mandal . Solo Traveller . Dec 20, 2022

    The response time was very good. The staff behaviour is very good.

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