Review Of Park Suites

Good stay

Rated 4.0 by Sharad Sonawane . Solo Traveller . Nov 28, 2024

Good cooperative staff food is good. N all utilities are there i highly recommend to stay here

Terribly bad expe

Rated 1.0 by Suman Bose . Business Traveller . Nov 26, 2024

Terrible room condition as well as bathroom condition which also includes food quality, not at all good experience

Excellent Stay

Rated 5.0 by SUJIT PANDIT . Couple Traveller . Nov 24, 2024

1. "excellent service, friendly staff" 2. "clean and comfortable rooms, great value" 3. "delicious breakfast, wonderful amenities" 4. "perfect location, easy access to attractions" 5. "would definitely stay here again, highly recommend"

Excellent Stay

Rated 5.0 by Gourab Dey . Nov 18, 2024

Hotel is very good room is nice but bed was not comfortable

Very poor facilities overall. Not at all satisfied with the facilities

Rated 1.0 by Suman Roy . Business Traveller . Nov 15, 2024

Very poor. Unwanted noise in late hours. Not at all satisfied with the services. The food was also very pathetic.

Good Stay

Rated 4.0 by Soumyadeep Dey . Couple Traveller . Oct 27, 2024

Very nice experience, the rooms were clean and room service was fast. Couple friendly rooms, located at prime location.

Excellent stay

Rated 5.0 by Mahesh Sharma . Family Traveller . Oct 17, 2024

Excellent stay, staff are very cooperative and humble. Travel-led with family, adjusted my room as per requirement.

Terrible Stay

Rated 1.0 by MOUSUMI BANERJEE . Oct 17, 2024

manager of park suites city centre durgapur is a phsycho, mental . he fails to deal with clients requirements , fails to behave properly, fails to manage manpower & resources of hotel . he insists & forces clients not to book . he spoilt my entire business trip by creating problems intentionally like not switching on the geyser before check out , lift was not functional & ac did not work & mini fridge did not work . the joke of the story is in facilities nothing is there 4 tea hags, 4 milk sachets, 4 sugar sachets, 1 litre complimentary water & ac ,lift , fridge, electric kettle which lift , fridge, ac does not work most of the time. bedcovers are torn , dirty with stains, sane are pillow covers. there will be no room cleaning every day . i got my room cleaning only once in seven days & that too the staff gets angry .not the fault of staff , it's the fault of manager who fails to plan, implement , monitor & train . there is no briefing. most of the time front office is vacant , noone receives calls & manager sleeps inside his allotted room . spoken to the owner to replace this mad manager of hotel park suites , city centre ,durgaour he pressurises to book personally at higher price at the name of personal relation & keeps the person hanging without telling the rates till price increases & there's no option for the client other than paying whatever the manager asks for. he calls personal relation when paid more & if not listened he troubles clients . if manager does not know manners , the minimum courtesy to stand up & greet how will the team follow all these ? the entire environment depends on the main leader of the team. when informed in the last evening that will check out at 6.30 am next morning , he threatens the security not to call him for any reasons because he will be sleeping at that time he did not even switch on the geyser & i had to travel 500 kms without freshened up .

Poor Stay

Rated 2.0 by SUDIPTO HORE . Solo Traveller . Oct 03, 2024

Tv did not work. Door lock was faulty. Had to call reception for opening the door whilst checking in and once more.

Bakwas don’t go, bad service.

Rated 1.0 by Prasenjit Basak . Business Traveller . Sep 18, 2024

Bakwas, it’s pathetic experience i have ever had in my life. Not so good behaviour of the guy who seats in reception.

Average Stay

Rated 3.0 by Subham Mandal . Couple Traveller . Sep 14, 2024

Nice experience, rooms were clean but power cut is a issue. And receptionist can be more humble and good in nature

Excellent Stay

Rated 5.0 by Partha Sen . Couple Traveller . Sep 07, 2024

Good quality room, ambiance is amazing, service is nice. Nice experience. Wow!

Nice experience

Rated 4.0 by Bijoy Das . Business Traveller . Sep 03, 2024

Room and room service quite good, but tv was not working, that disappointing, otherwise nice experience

Good experience

Rated 4.0 by Ravi Saini . Family Traveller . Aug 16, 2024

Hotel room size is good, need more care of their walls as the wallpaper was coming out from wall, bathroom are neat and clean, no comments about food as we don't have it from the property, chackna was nice overall we are happy with this property

Park suites review @ durgapur

Rated 4.0 by Arijit Dutta . Business Traveller . Aug 10, 2024

Everything was good. As per the food options have limited. Otherwise all good. Staff behaviour also good.

Very bad

Rated 1.0 by Sandip Ghosh . Business Traveller . Jun 13, 2024

Through out the time, there is no power, service is very bad, 200 rs breakfirst is only 2 brade 1 omlate, 1 tea

Average Stay

Rated 3.0 by SUDIPTO HORE . May 20, 2024

The hotel should have a manned reception always. Unfortunately it wasn't when i checked out. Strange but true. !

Good Stay

Rated 4.0 by Katha Nandini Chatterjee . May 20, 2024

The stay was really comfortable. For a deluxe room, it was pretty big with almost all the amenities. The bathroom was neat and hygienic but it only lacked the toiletries. Otherwise, everything was perfect.

Really poor hotel

Rated 1.0 by Souvik Ghosh . Family Traveller . May 12, 2024

It was really bad i am not sure why makemytrip listing such a bad property/hotel, bad behaviour no restaurant no basics facilities not even geyser

Problematic experience during stay

Rated 2.0 by Gyan Singh . Business Traveller . Apr 20, 2024

Not good. Booking problems. Stay problems. Was called nd asked to pay. Guests were not allowed to enter