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Dwarka, Dwarka | 7.3 km from city centre
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Guest Reviews
Good Stay
Rated 4.0 by Chhaya Nagpuria . Jan 01, 2025
Had a pleasant stay in the hotel and the room was also clean and the location is just around 7 km from the main temple.
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Madhuvan Suites by Blues has replied on Jan 04, 2025
Dear Ms Chhaya Nagpuria"Thank you for your feedback! We're delighted to hear you had a pleasant stay and appreciated the clean room. The location near the main temple makes it convenient, and we hope to host you again soon" Read more
Poor experience
Rated 1.0 by Parth Patel . Family Traveller . Dec 31, 2024
Not proper bed sheet, towel, bedsheet cover, blanket stinking and dirty. Security guard also least bother where we park our vehicle.
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Madhuvan Suites by Blues has replied on Jan 04, 2025
Dear Mr Parth Patel"Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the cleanliness and service issues during your stay. Your concerns are being addressed with the team to ensure such instances are not repeated. We value your input and ... Read more
Terrible Stay
Rated 1.0 by Siddharth jyoti . Group Traveller . Dec 30, 2024
There was no hot water and the issue was not resolved during my 2 days stay. Had to call and ask for things that should be there before check in
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Madhuvan Suites by Blues has replied on Jan 04, 2025
Dear Mr Siddharth jyoti"Thank you for your feedback. We deeply regret the inconvenience caused by the lack of hot water and the unavailability of essentials during your stay. Your concerns have been noted, and we are taking immediate steps to address these issues. We hope to have... Read more
Feedback about hotel
Rated 5.0 by Vydyanadhan MN . Family Traveller . Dec 29, 2024
Excellent hospitality, service quality, location facilities all are excellent, very good support
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Madhuvan Suites by Blues has replied on Jan 04, 2025
Dear Mr Vydyanadhan MN"Thank you for your wonderful feedback! We're delighted to hear you enjoyed our hospitality, service quality, and facilities. Your kind words motivate us to keep delivering excellent experiences. We look forward to welcoming you again" Read more
Excellent Stay
Rated 5.0 by Shivam Verma . Family Traveller . Dec 24, 2024
The room was spacious and well equipped room with all facilities, yes the service in the morning could be improved though
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Madhuvan Suites by Blues has replied on Dec 26, 2024
Dear Mr Shivam Verma,Thank you for your feedback! We're glad you enjoyed the spacious and well-equipped room. We appreciate your suggestion about morning service and will work on improving it. We look forward to welcoming you again! Read more
Dwarka stay
Rated 3.0 by Prashant Thakker . Family Traveller . Dec 22, 2024
Cable tv was not there. Towels were old. Breakfast was just ok. Parking was outside the premises. Expectations was that parking will be within the premises. Overall experience is good
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Madhuvan Suites by Blues has replied on Dec 26, 2024
Dear Mr Prashant Thakker,Thank you for your feedback. We apologize for the issues with cable TV, towels, and parking. We understand your expectations regarding the parking situation and will work on improving these areas. We're glad to hear that overall, your experience was good,... Read more
Terrible Stay
Rated 1.0 by Sampath T . Dec 21, 2024
Although there was a smooth check in, service quality is not appreciatable. Staffs were not so co operative. With regarding to breakfast: there was quite less options to have breakfast.
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Madhuvan Suites by Blues has replied on Dec 26, 2024
Dear Mr Sampath T,Thank you for your feedback. We're glad your check-in process was smooth, but we apologize for the service quality and lack of cooperation you experienced from our staff. Additionally, we regret that the breakfast options did not meet your expectations. Your com... Read more
High price low ser
Rated 2.0 by Jimesh Patel . Family Traveller . Dec 21, 2024
The location was decent, but the service standard was disappointing. I have booked 2 rooms, one of them was not clean, even not mopped. The washroom wasn't clean and there was a foul smell coming out of it. Moreover, there was very low water pressure at the hand washing station. The bed sheet was also not clean. Please find the attached photograph for reference. Such a waste of money.
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Excellent Stay
Rated 5.0 by Savdas Barad . Dec 07, 2024
Staff is very supportive and room are very clean. Atmosfear is very nice
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Experience- soham
Rated 5.0 by SohaM Bundela . Couple Traveller . Dec 06, 2024
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
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Average Stay
Rated 3.0 by sanjiv brahmanr . Family Traveller . Nov 07, 2024
एक दम गठिया सर्विस और मैनेजमेंट है, बाथरूम में हैंडवाश भी नही था, और शिकायत की तो हमारे पास नही है ऐसा रिप्लाई आता है, रूम में खराब स्मैल आ रही थी
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Average Stay
Rated 3.0 by FirstName LastName . Family Traveller . Aug 18, 2024
Services are very slow. Taste of food is not proper. Cleanliness is not upto the mark. You have to call 2-3 times for something you want. Staff looking new they tried but not as per the satisfactory.
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Madhuvan Suites by Blues has replied on Aug 21, 2024
Dear Mr FirstName LastName , We appreciate your efforts to communicate your suggestions through writing a review; however it seems you were not satisfied with some of our services. We will surely take your suggestions into consideration for better services in future and will seek... Read more
Terrible Stay
Rated 1.0 by Nischal Agarwal . Family Traveller . Jun 30, 2024
The hotel staff is highly untrained. For small request like water etc the staff takes more than 30 mins and this happened with us several times. The staff is also very rude including the manager. When we complained about them serving uncooked food then their staff is smiling and not responding. Food quality is pathetic
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Madhuvan Suites by Blues has replied on Jul 11, 2024
Dear Mr Nischal Agarwal, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things r... Read more
Good Stay
Rated 4.0 by Srikanth Rathod . Jun 20, 2024
The room was neat and clean but staff should be matured.
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Madhuvan Suites by Blues has replied on Jun 27, 2024
Dear Mr Srikanth Rathod, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday. Read more
Excellent Stay
Rated 5.0 by Nagesh Shukla . Family Traveller . Jun 11, 2024
It's a neat and clean accommodation with friendly environment, children enjoyed a lot especially in sweemnig pool.
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Madhuvan Suites by Blues has replied on Jun 14, 2024
Dear Mr Nagesh Shukla, We would like to thank you for sharing your experience regarding your stay with us! Thank you for your valuable ratings, We'll look forward to hosting you soon.Have a great day! Read more
Enjoyed our Stay 😃
Rated 5.0 by Gaurang Jayantilal Shah . Group Traveller . May 22, 2024
The location is good as it is on the highway. The property is also well maintained with a pool, lawn and children's play area. The quality of food is also good with delicious tests, with limited recipes. There was a bad odor in our restroom initially upon checking into our room, but later on the issue was resolved by staff upon contacting them. (same issue was there in 2 rooms out of 5 rooms) I had booked 5 rooms and confirmed with hotel by telephone. Still check-in process is too slow. We have booked 5 rooms with 10 adults and 6 children, but we were provided only 10 towels and 10 dental kits only. And upon asking for more kits they replied that additional kits are chargeable. (finally we had purchased kits from the local market, so it is advised to have your kids dental kits with you during stay) Also I had informed the staff that my belongings were forgotten in the specific drawer, but no reply was received from the hotel yet. Rest is good.
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Excellent stay
Rated 5.0 by PRATEEK KUMAR . Family Traveller . May 12, 2024
Awesome experience good service nice breakfast food is tasty in breakfast all available varieties is good
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Madhuvan Suites by Blues has replied on May 22, 2024
Dear Mr PRATEEK KUMAR , Thank you for reviewing us online.My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. It is our great pleasure to know that you have enjoyed your recent stay w... Read more
Good to sta
Rated 5.0 by Bhavesh Bhavsar . Family Traveller . Apr 11, 2024
Good experience also rooms are also good and service by staff is also good just need to improve food options
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Madhuvan Suites by Blues has replied on Apr 18, 2024
Dear Mr Bhavesh Bhavsar, Thank you so much for your kind words! We’re glad you enjoyed your stay with us, and we hope to see you again soon. Read more
Poor Stay
Rated 2.0 by Prajal Nandania . Family Traveller . Apr 08, 2024
Service is very poor. Staff is not mature enough and knowledgeable. Cleaning is not up to the mark. Room service is not good. Only restaurant is good for food quality and test. Other than food its only 1 star.
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Madhuvan Suites by Blues has replied on Apr 18, 2024
Dear Mr Prajal Nandania, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement. Read more
Good Stay
Rated 4.0 by verma sanjay . Group Traveller . Mar 31, 2024
Service is good, location is excellent makemytrip app is really good and help to find the best location.
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Madhuvan Suites by Blues has replied on Apr 18, 2024
Dear Mr verma sanjay, Thanks for the great review! We’re glad you had a good experience and hope to see you again. Read more