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Arithang Road, Gangtok | 26.9 km drive to Pakyong Airport (PYG)
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Guest Reviews
Excellent Stay
Rated 5.0 by Yangchila bhutia . Nov 28, 2024
Our stay at the hotel was comfortable the room’s were clean and the staff were friendly breakfast was also good
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Muscatel Central ( Dzeemkhang ) has replied on Dec 11, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Excellent Stay
Rated 5.0 by Rajat Jha . Family Traveller . Nov 09, 2024
Location is good just 500 meters away from the iconic mg marg. The service is excellent, however there was no one to take your luggage to room. The rooms were very neat and clean.
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Muscatel Central ( Dzeemkhang ) has replied on Nov 25, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Average Stay
Rated 3.0 by Isha Rani Sharma . Oct 16, 2024
The rooms were great. Hotel service was good but the food was not good. Please do not order from the hotel kitchen better to order.
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Muscatel Central ( Dzeemkhang ) has replied on Oct 20, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Excellent.
Rated 5.0 by Pallab Samaddar . Family Traveller . Sep 23, 2024
Good service. And the room condition was good. And also outside food is allowed. That’s make sense.
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Muscatel Central ( Dzeemkhang ) has replied on Oct 03, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more
Excellent Stay
Rated 5.0 by RAHANUR islam . Family Traveller . Aug 23, 2024
room's are really very clean and beautiful,and more important things that all staff r very well mannered and very polite and helping nature including reservation staff. actually we booked Dulux room but unfortunately due to unavailability of three rooms in a same floor they upgraded our booking to supper deluxe rooms with out extra charges that really..up to mark of their hospitality.. thanks 👍
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Muscatel Central ( Dzeemkhang ) has replied on Sep 11, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more
Poor Stay
Rated 2.0 by Sunil Tanwar . Business Traveller . Jul 08, 2024
Service is very bad and miss management no one is responding for poor service all laughing and see face of visitor
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Muscatel Central ( Dzeemkhang ) has replied on Jul 27, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Excellent Stay
Rated 5.0 by Prathwyraj Panoli . Jun 18, 2024
Excellent staff, clean rooms, great location.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more
Hotel is a hell. Terrible experience
Rated 1.0 by Ashish Kumar . Family Traveller . Jun 18, 2024
The property is hell. No restaurant, room service, terrible location. Even tea comes from 200 mts away restaurant. Hell location, its just like an newly constructed building with no refrigerator, locker and even no telephone or intercom facility. I wonder how they write 3 star rating and positive reviews. Its just like a chaull of mumbai. We got room at 5th level with no lifts in hotel. Terrible experience
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Good stay, value for money.
Rated 5.0 by Prathwyraj Panoli . Family Traveller . Jun 15, 2024
Courteous and helpful staff, clean rooms, good location. 8-10 minutes walk from mg marg. Food available against order in 30-45 minutes.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more
Poor Stay
Rated 2.0 by Manas chaturvedi . Jun 12, 2024
The hotel is far from mg road, wrong location wifi was not working and food is very expensive, i felt they are overpriced. 1
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Unsatisfactory service
Rated 1.0 by parthasarathi biswas . Couple Traveller . Jun 11, 2024
Service is not satisfactory. I've entered the room but till now they did not give drinking water, electric kettle and no means of entertainment.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Hotel at gang
Rated 3.0 by Quazi Asraruddin . Couple Traveller . Jun 10, 2024
The location is a bit congested but the sikkim drivers are experts and they manage to pick and drop but you need to be ready on the spot with luggage. Room service is not at all prompt. We didn't have any of the meals so we couldn't review it. Overall good facilities.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 19, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Average Stay
Rated 3.0 by JAHIRUL HASSAN LASKAR . Couple Traveller . May 29, 2024
The staff are not so professional and they have to be asked about everything we required constantly. The stay is average and there is no lift we had to climb 5 floors i will never recommend this hotel to anyone
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Muscatel Central ( Dzeemkhang ) has replied on Jun 07, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
very poor facility
Rated 1.0 by Shyam Kumar Nirmal . Family Traveller . May 25, 2024
This is not hotel this is just like guest house. We stayed two person but first day given only one towel. Second day towel not given again and again I told that we are two person give two towel but after one hour given only one towel. No functional restaurant in the premises . No intercom telephone facility in the room
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Muscatel Central ( Dzeemkhang ) has replied on Jun 22, 2024
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more
Good Stay
Rated 4.0 by Shirsendu Guha . Solo Traveller . May 25, 2024
Pleasant experience on a budget. Rooms are good for a solo traveller as well as a couple. Very clean. Food options are less, which is understandable being in a hill station, but the quality is good. The only negative point is location. It shows 400 m from m g marg, but that 400 m walk can be troublesome for aged people because the stretch of road is quite steep. Overall, i had a good experience. Thank u.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 19, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more
Good to stat
Rated 5.0 by Surbhi Gupta . Couple Traveller . May 25, 2024
The hotel and staff is really very helping in nature and services of the hotel is great. The hotel is very close to famous mg market. The hotel is very neat and clean. The food in the hotel is ok ok.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 07, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Excellent Stay
Rated 5.0 by Mukund Singh . Couple Traveller . May 22, 2024
Stay was good . The room alloted was also good but the staff was lazy . At the time of check out he did not help us
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Muscatel Central ( Dzeemkhang ) has replied on Jun 07, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Good
Rated 5.0 by Shantanu Swargeary . Group Traveller . May 21, 2024
Clean classy rooms and good food. Just what you would expect from a good hotel. Would recommend. P. S: room 503 had faulty boiler.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 07, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Awesome
Rated 5.0 by anisha dhinra . Couple Traveller . May 11, 2024
Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.
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Muscatel Central ( Dzeemkhang ) has replied on Jun 07, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more
Good Stay
Rated 4.0 by Sonam Dong . Business Traveller . May 11, 2024
Nice, clean and peaceful place. Pleasant stay. Would like to stay again. Location is just 20 minutes walk from the mall.
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Muscatel Central ( Dzeemkhang ) has replied on May 12, 2024
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more