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Review Of Muscatel Grand Silkroute - 300 Mts from MG Marg0123401234

Arithang Road, Gangtok | 1.3 km drive to MG Marg Market | 26.8 km drive to Pakyong Airport (PYG)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.2

    Very Good

    359 User Reviews and 847 Ratings

    Location3.6

    Cleanliness4.3

    Room4.5

    Food3.7

    Value for Money4

    Hospitality4.5

    Sort By:

    Guest Reviews

    Good Stay

    Rated 4.0 by RAJESH TRIPATHY . Jan 02, 2025

    Only issue during checkout lift was not working else everything was fine

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    Poor Stay

    Rated 2.0 by Tania Palit . Dec 30, 2024

    The house keeping service was very bad and also the restaurant timings were an issue

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    Good Stay

    Rated 4.0 by Shubhankar Singh . Dec 29, 2024

    The hotel and facilities were good, but there was no lift in the main building, so had to climb 3 floors

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    Excellent Stay

    Rated 5.0 by Soubhagya Sen . Family Traveller . Dec 27, 2024

    The location of the hotel was really good. 5 mins walk from mall. The staffs were also very friendly.

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    Excellent Stay

    Rated 5.0 by Sankalpita Dash . Group Traveller . Dec 27, 2024

    The room and hotel both were really wonderful. Everyday they used to clean the room. Very clean room and bathroom. 700 mts to mg marg. Worth the price.

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    The receptionist was horrible

    Rated 1.0 by Parnamita Dhara . Family Traveller . Dec 27, 2024

    Since day 1, the receptionist was not listening to our problems and we faced issue for her communication issue every where.

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    Excellent Stay

    Rated 5.0 by Rohit Aggarwal . Dec 22, 2024

    i had very good stay. staff was very cooperative and room was very clean and hygiene was maintained. all thé amenities was there.

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    Excellent Stay

    Rated 5.0 by Himanshu Singh . Dec 18, 2024

    The room as well service was overall good. Food was a but costly and the location was downhill

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    muscatle hotel is good for fooding and lodging

    Rated 5.0 by Uttam kumar . Couple Traveller . Dec 18, 2024

    stay was fine ,location is easy to find ,foods are good service is awesome 👍 good amenities behaviours

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    About hotel.

    Rated 5.0 by Vivek Kumar Pandey . Business Traveller . Dec 17, 2024

    Nice hotel with clean rooms and good environment. Supportive staff. Only thing that bothers is that if u want to go to mg road then u have to climb stairs and steep incline.

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    Excellent Stay

    Rated 5.0 by Himanshu Singh . Dec 16, 2024

    The room quality and service is excellent. However the location is a bit down the road and food is a little too expensive.

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    Veery poor.

    Rated 2.0 by Sunny Das . Solo Traveller . Dec 15, 2024

    Stay was very poor. No option of food. Specially dinner. Poor room service. There are much better options in a around the 🦫 area.

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    Excellent Stay

    Rated 5.0 by Uttam Kumar . Dec 15, 2024

    It is an awesome experience in muscatle grand hotel. It's cleanliness, staff behaviour management all are good.

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    Excellent Stay

    Rated 5.0 by sudip Roy . Solo Traveller . Dec 14, 2024

    I recently stayed at mascatel grand silkroute. It was my 4th time staying here. Always a great experience. Room are clean and spacious. The staff is very polite and respectful. They gave me free upgrade as they have vacant room. Iwould love to recommend it to others

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    Excellent Stay

    Rated 5.0 by Babai Das . Dec 13, 2024

    Ol. Ok

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    Manjinder’s review

    Rated 5.0 by Manjinder Singh . Couple Traveller . Dec 07, 2024

    It was a good experience staying in muscatel grand silk route. Very good hotel and restaurant. Clean hotel and good food

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Dec 11, 2024

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. ... Read more

    Excellent Stay

    Rated 5.0 by MD SHAHRUKH HASAN . Nov 25, 2024

    Good for stay and receptionist is also very polite.

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Nov 28, 2024

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more

    Excellent Stay

    Rated 5.0 by Riya Mukherjee . Solo Traveller . Nov 22, 2024

    It was a great experience! got a free upgrade. Thanks to the polite staffs there. Rooms are very well maintained and quite neat.

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Nov 25, 2024

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more

    Poor customer service and overall bad experience

    Rated 3.0 by Chitrakant suhane . Couple Traveller . Nov 21, 2024

    I recently stayed at muscatel grand silkroute, and unfortunately, my experience was far from satisfactory. The most glaring issue was the lack of staff to handle customer needs, which resulted in extremely poor service. Simple requests went unattended for hours, and there was a general lack of responsiveness from the management. The hotel has potential, but the current state of service leaves much to be desired. I hope they address these issues promptly to improve the experience for future guests.

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Nov 25, 2024

    Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team. Read more

    Good morning sir please help me to k bolche unar jonne amara akhono sure k

    Rated 4.0 by Avijit Prasad . Couple Traveller . Nov 17, 2024

    God d hotel in jamshedpur j

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Nov 21, 2024

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team. Read more

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