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You are booking hotel for more than 30 days

Review Of The Imperial Hotel & Spa0123401234

Arithang, Gangtok | 25.1 km drive to Pakyong Airport (PYG)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    3.9

    Very Good

    24 User Reviews and 47 Ratings

    Location2.9

    Cleanliness3.3

    Food3

    Value for Money3

    Amenities3

    Child friendliness2.8

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    Guest Reviews

    Left after check in, smelly rooms and toilet

    Rated 1.0 by HARISH JOSHI . Family Traveller . Jun 09, 2024

    Smelly rooms, dirty bathrooms, no ventilation, not stayed, left immediately. We could not stay for

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    Average Stay

    Rated 3.0 by Jigmee Wongyal . Mar 18, 2024

    I had a good stay

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    It was good to stay in this hotel

    Rated 4.0 by Suneel Maurya . Couple Traveller . Feb 16, 2024

    It was a great stay and staffs was good and room was very spacious with balcony also food was good. I will recommend to this hotel for stay

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    Terrible Stay

    Rated 1.0 by Srijit Dhar . Feb 12, 2024

    There was very few options in food. Even in veg items. There was a problem with the bedside and other lamps. Service was terrible. They only gave us a single towel for two people. I asked for the tv remote, didn’t get it. Overall, i was afraid to ask about anything else, because they didn’t have anything available!

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    bad bad bad bad bad

    Rated 1.0 by Gurpreet Iqbal Singh . Family Traveller . Dec 27, 2023

    It’s more bad. Food bad, accommodation bad (all lights in room are not working, bad smell in the room, water was not available in bathroom in the morning.

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    Under this buzzet quality awsam

    Rated 5.0 by Murshid Bokul . Couple Traveller . Dec 21, 2023

    Quality like 5 star.

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    Excellent Stay

    Rated 5.0 by Manoj Kumar Das . Oct 26, 2023

    The room was very clean, staff members were very decent, cordial and polite. The location is very good, its outer scenery from room was beautiful

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    Average Stay

    Rated 3.0 by Ayush Rai . Sep 27, 2023

    The stay was good. Food was okay and makemytrip has always given us a good deal

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    Superb property, great prices, very hospitable.

    Rated 5.0 by Aditi Shahani . Family Traveller . Sep 14, 2023

    Lovely property. Great staff. Loved all the services. Staff was kind enough to help us with local taxis and services. Loved it completely.

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    Excellent Stay

    Rated 5.0 by Karma Chopel Bhutia . Sep 09, 2023

    Please proceed. Thank you. Mo such u lo

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    Poor service

    Rated 2.0 by Priyank Agrawal . Family Traveller . Sep 08, 2023

    Smell in the room, food quality poor, no phone service in room and room was in 4th floor from reception. One day room was not clear when we returned back. Management was so poor. No inhouse laundry

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    Good Stay

    Rated 4.0 by Sharad Bansal . Aug 11, 2023

    Staff behaviour ms. Sweekriti was very nice, polite and helpful with guest.

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    Decent hotel

    Rated 4.0 by ARUN RATH . Family Traveller . Jun 14, 2023

    Location is not that great however rooms are good. Washroom are too small but clean. Would refer to someone who have their own vehicle

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Excellent Stay

    Rated 5.0 by Deepak Samriya . Jun 07, 2023

    Imperial hotel was very nice and clean rooms are clean staff was so comparative all is well

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Good house keeping

    Rated 5.0 by satyam mohanty . Family Traveller . May 26, 2023

    Awesome room service,. . Food was tasty

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Good Stay

    Rated 4.0 by Saurabh Priyadarshi . May 21, 2023

    Stay was good, hotel staffs are polite and helpful. Food is good. Overall pleasant stay. View from hotel is also good.

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Excellent Stay

    Rated 5.0 by Frek Thapa . Apr 30, 2023

    it was a very good stay and a good experience. hotel staffs are very responsive and welcoming. we enjoyed our stay.. thank you imperial hotel & spa for your kind service.

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    totally good

    Rated 5.0 by Noor basha md . Family Traveller . Apr 29, 2023

    nice room and staff behaviour is very good, it's in good location

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Average stay

    Rated 3.0 by Oishee Dhar . Family Traveller . Apr 26, 2023

    The rooms were clean and washrooms were also neat and tidy. But the food was not at all good. Even tea was third class, we faced much problem with food as there are no local food shops near by. Mg marg is quite far away from this hotel, you have to take taxi to reach there. I would recommend to improve your food quality and also quantity. 3

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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    Good Stay

    Rated 4.0 by Moumita Dutta . Mar 28, 2023

    Hotel room was good. Staff 's behaviour was also very nice. They were helpful and cooperative. But it's quite far from mg marg. No arrangement of breakfast buffet.

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    The Imperial Hotel & Spa has replied on Jul 15, 2023

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