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You are booking hotel for more than 30 days

Review Of The Star Continental & Spa0123401234

Vishal Gaon, Gangtok | 9 minutes walk to MG Marg Market | 26.2 km drive to Pakyong Airport (PYG)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    • SOLO
    3.7

    Very Good

    77 User Reviews and 113 Ratings

    Location3.4

    Cleanliness3.5

    Room3.6

    Food3.1

    Value for Money3.5

    Hospitality3.6

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    Guest Reviews

    Extremely poor service

    Rated 2.0 by satish khanna . Family Traveller . Apr 15, 2022

    The hotel has very less staff and for every response one has to wait for 5-10 min. The quality of room is very poor - the room was not well lit as most of the lights were not working. The hotel was under going renovation so there was dust all around the hotel. Though they provide you with the menu but more than half of the items are unavailable and they will give you 2-3 options to choose from. The bathrooms were bad and were smelling. I will recommend not to book the hotel, if you are a family with kids.

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    The Star Continental & Spa has replied on Dec 08, 2022

    Dear guest, thank you for choosing the hotel for your stay. At the outset, please let me extend my sincere apologies for the obvious inconvenience that you have face. I have reviewed with the entire team for the cause for oversight and the learning lessons from this experienc... Read more

    A terrible stay

    Rated 1.0 by Praveen Venkitachalam . Solo Traveller . Dec 10, 2021

    Checkin was pathetic. Front desk staff not attentive. Hotel staffs do not wear masks and are unaware of what is pansemic. No safety measures.

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    Service

    Rated 4.0 by Santanu Roy . Couple Traveller . Dec 07, 2021

    Good service. Staff is good.

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    Good experience

    Rated 4.0 by Suman Guha . Group Traveller . Nov 24, 2021

    Hotel and staf is good. But service is poor. Long time waiting for drinking water

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    Excellent Stay

    Rated 5.0 by MADHAV BHAVE . Couple Traveller . Mar 13, 2020

    Very good experience. Food quality is superb with reasonable cost.

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    Great stay!

    Rated 4.0 by SARANG S KULKARNI . Couple Traveller . Feb 23, 2020

    We are two stay this Hotel. The location, food quality, room size, decoration all other services is great

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    Not even worth a penny!

    Rated 1.0 by Shyam Sangeeth . Couple Traveller . Feb 04, 2020

    Dirty bedsheet not even changed for 3 days, congested rooms, always smells food all around, food is below average.

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    Location is little far from the MG Marg

    Rated 5.0 by Dibyendu Das . Couple Traveller . Jan 19, 2020

    One needs to take a local taxi to go to MG Marg and it takes 10 min of walking to return.

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    Family stay

    Rated 4.0 by Manish Gupta . Family Traveller . Jan 05, 2020

    I stayed there for 4 nights in premium category room. Room was spacious and nicely decorated. Breakfast is also good. Specially mention manager Mr. Shishir who is very cooperative and supportive. View of Kanchenjunga mountain from room window is also nice. Overall stay is satisfactory. I recommend visitor to choose premium category room for pleasant stay. Our room no 501. Thanks.

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    All good here

    Rated 5.0 by Saikat Nasker . Solo Traveller . Dec 30, 2019

    Close to MG Marg. Breakfast starts from 8 am as all items don’t arrive at 7.30 am. Recommended.

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    Nice

    Rated 3.0 by asish raut . Family Traveller . Dec 28, 2019

    A good hotel. Nice location. Near to MG market. Walkable distance to MG market.

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    Nice stay

    Rated 4.0 by Daya nand . Couple Traveller . Dec 18, 2019

    Good service good food nice location staff behaviour is very good

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    Pleasant stay

    Rated 4.0 by Kushal Gupta . Family Traveller . Dec 17, 2019

    All good. Everything was perfectly managed by them.

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    It was ok, close to MG road. We had to bring our stuff down our selves

    Rated 3.0 by Shipra Sharma . Group Traveller . Dec 07, 2019

    There was no heater. Upon request they were ready to give but asked for extra charge, which was strange.

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    Average Stay

    Rated 3.0 by Harish Dhyani . Couple Traveller . Nov 24, 2019

    Hotels is different from pictures showed at MMT while booking and only provide 1 water bottle as complement and breakfast is only ok, no variety and same breakfast is given on repeat basis.

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    Great stay at Hotel Golden Star and Spa

    Rated 5.0 by BISWANATH MAZUMDER . Family Traveller . Nov 21, 2019

    This Hotel is a good destination for family stay. Rooms are clean and good. Staffs are well behaved. Foid is great

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    Awesome experience

    Rated 5.0 by Sanchita Dutta Banerjee . Couple Traveller . Nov 12, 2019

    The hotel location is good. We are staying in a room, it's mountain views room. Room is clean. Food is good but breakfast is ok. Staff behavior is nice.

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    The Star Continental & Spa has replied on Nov 15, 2019

    Dear guest, thank you for choosing our Hotel for your stay. We look forward to serve you again with our best. Thank you Read more

    Pleasant stay

    Rated 5.0 by OMPUSHKARADEEP M . Group Traveller . Nov 10, 2019

    Good one. A pretty decent one in all aspects

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    The Star Continental & Spa has replied on Nov 15, 2019

    Dear guest, thank you for choosing our Hotel for your stay. Hope to See you soon. Thanking you Read more

    Amazing

    Rated 5.0 by Prangon Dhar . Family Traveller . Oct 14, 2019

    Everything of the Hotel including cleanliness and other facilities is awesome

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    The Star Continental & Spa has replied on Oct 16, 2019

    Dear guest, thank you for choosing our Hotel for your stay. We look forward to serve you again. Thanking you Read more

    Overall a good Hotel

    Rated 5.0 by Subham Mandal . Family Traveller . Oct 11, 2019

    Everything was good of this Hotel even get all facilities

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    The Star Continental & Spa has replied on Oct 15, 2019

    Dear guest, thank you for choosing our Hotel for your stay. We look forward to serve you again with our best. Thank you Read more

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