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Review Of Hotel Citrus Prime, Candolim
Calangute, Goa | 9 minutes walk to Candolim Beach | 28.7 km drive to Gauchar Airport (GOX)
User Ratings & Reviews
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Guest Reviews
Excellent Stay
Rated 5.0 by Amiya Kumar Nayak . Family Traveller . Dec 22, 2024
In staff kajol and hari. Thanks for the exelent service of cleaning. Hotel is very nice. Provide best service. Highly recommended to everyone
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Average Stay
Rated 3.0 by Alok Jani . Nov 22, 2024
Room is good at hotel citrus prime, but the food quality and swimming pool is very poor. Specially disappointed for swimming pool as it’s so dirty and not cleaned and very bad experience as i have 3 kids and not able to enjoy swimming pool
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Hotel Citrus Prime, Candolim has replied on Dec 13, 2024
Dear Mr Alok Jani ,Thank you for your feedback. We're glad you liked the room but apologize for the issues with the food quality and swimming pool. We take your comments seriously and will work on improving these areas for a better experience in the future. Read more
Food is good
Rated 5.0 by Naresh Kumar . Family Traveller . Nov 17, 2024
Food is awesome and their service is excellent. Thiet attentiveness and service quality is very good. I would really suggest anyone looking for calm stay
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Naresh Kumar ,Thank you for your kind words! We're thrilled to hear you enjoyed the food and service. We strive to provide a peaceful and attentive experience for all our guests, and we're glad it made a positive impact on your stay. We look forward to welcoming you again... Read more
Good Stay
Rated 4.0 by Pooja Boria . Family Traveller . Nov 13, 2024
Location and property is good. Everything is from here is walking distance and food is also good. Looking forward to recommend
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Miss Pooja Boria ,Thank you for your feedback! We're glad you enjoyed the location and property, as well as the food. We appreciate your recommendation and look forward to welcoming you again! Read more
Bad
Rated 1.0 by Neenad Bhandari . Group Traveller . Nov 12, 2024
First of all the did not entry our booking in the system so in that case we not got the room which we booked. They gave us different room that was not in good condition as much satisfied while seeing the photos the bathroom shower was leakage. Mirror was broken they didnt provide a single glass in the room. And rather than inspite of complaining 3/4 times to change the bed sheet no one came to change so no worth money hotel.
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Neenad Bhandari , We sincerely apologize for the issues you experienced during your stay. This is not the standard of service we aim to provide. Your feedback is important, and we will address the concerns about the room condition, amenities, and service with our team to ... Read more
Good Stay
Rated 4.0 by Jagdish Shenoy . Nov 06, 2024
A good hotel with decent basic amenities. The food was good. However the buffet needed more variety, particularly the breakfast buffet. It was a little odd that they did not have a live counter for fried eggs which we were told were chargeable.
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Jagdish Shenoy , Thank you for your feedback! We're glad you enjoyed the food and amenities. We appreciate your suggestion regarding the breakfast buffet and the live counter, and we will take it into consideration for future improvements. We hope to welcome you again soo... Read more
Average Stay
Rated 3.0 by Raj Parab . Nov 05, 2024
Nice location but room is not that great it's just like water is dripping from walls because of the ac temprature and all otherwise the staff is very helpful l and pool is small but very much clean i'll suggest to check the rooms first then decide if you want to change the room
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Raj Parab ,Thank you for your feedback! We're glad to hear you appreciated the location, staff, and cleanliness of the pool. We apologize for the issues with the room and will address the AC-related concerns. Your suggestion is valuable, and we’ll work to improve the gues... Read more
Good Stay
Rated 4.0 by Ravi Tomar . Family Traveller . Nov 05, 2024
The quality of breakfast and other meals is very good and is tasty also. The behaviour of staff of hotels as well as restaurants is very nice. Location of hotel is very near to candolim beach. Overall my stay for 2 days in the hotel was very good.
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Ravi Tomar ,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the food, the staff's hospitality, and the hotel's location. We're happy you had a great stay, and we look forward to welcoming you again! Read more
Avarage
Rated 3.0 by Javid Isu Sumara . Family Traveller . Nov 03, 2024
Bathroom not ok. Water full in bathroom. Room service personnel late coming in hotel. Diner menu limited
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Hotel Citrus Prime, Candolim has replied on Nov 21, 2024
Dear Mr Javid Isu Sumara , Thank you for your feedback. We apologize for the issues with the bathroom, room service, and the dinner menu. Your comments are valuable, and we will work on improving these areas to enhance our guest experience. Read more
Poor experience
Rated 2.0 by Nikhil Panjwani . Business Traveller . Sep 20, 2024
Property is not maintained, service is ok, cleanliness is not there in the hotel, it stinks in the corridor, overall not a good a feeling to be in the hotel
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Mr Nikhil Panjwani , Thank you for your feedback. We’re sorry to hear about your experience regarding maintenance, cleanliness, and odor. Your comments are valuable, and we will address these issues with our team to improve our services. We hope to provide a better experienc... Read more
Good experience and location is good
Rated 4.0 by Ankita Mohanty . Family Traveller . Sep 19, 2024
Good stay and staffs are very polite and helpful, beach walking distance. Restaurant is very clean. Cozy nice property
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Miss Ankita Mohanty , Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and found our staff helpful. It's great that you appreciated the cleanliness of our restaurant and the property. We hope to welcome you back soon! Read more
Excellent hote
Rated 5.0 by Gyaninder Lakhanpal . Solo Traveller . Aug 20, 2024
Excellent hotel. Very courteous staff. Food options are good and not at all costly. Must stay hotel.
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Mr Gyaninder Lakhanpal ,Thank you for your wonderful feedback! We're glad to hear you enjoyed your stay and found our staff courteous and food options affordable. We look forward to welcoming you back! Read more
Happy stay
Rated 5.0 by Harshita Singh . Group Traveller . Aug 17, 2024
Very nice hotel clean and near by market and restaurant staff also very polite and helpful worthy stay
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Miss Harshita Singh , Thank you for your kind words! We're glad you enjoyed your stay and found our location convenient. Our team appreciates your praise and looks forward to welcoming you back! Read more
Uncoorative staff i recamded not stay this hotel
Rated 2.0 by Vishal Siyal . Couple Traveller . Jul 17, 2024
Location good but hotel not mentain before i stay in this hotel name was kriyad this time superb hotel but now bakwas hotel
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Mr Vishal Siyal ,Thank you for your feedback. We’re sorry to hear about your concerns regarding maintenance. Your comments are important to us, and we will work to address these issues. We appreciate your input and hope to improve your experience in the future. Read more
Average Stay
Rated 3.0 by Sandeep Raul . Family Traveller . Jun 15, 2024
Hotel rooms are just ok. Service is poor, staff at the desk is courteous. Breakfast was lousy. Cleanliness of the passage is pathetic. Leftover plates and liquor bottles are lying in the passage for hours. Spare matterreses are stored in the passage.
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Mr Sandeep Raul , Thank you for your feedback. We apologize for the issues you experienced with service, breakfast, and cleanliness. Your comments are crucial, and we will address these matters with our team to improve. We appreciate your input and hope to provide a better e... Read more
Hotel
Rated 4.0 by Mukthapuram Baba . Business Traveller . Jun 06, 2024
It was quite good ok in hotel had a good and pleasant day enjoyed a lot best affordable place to stay and need to improve in breakfast i am not satisfied with breakfast that’s all i can say but staying and all was quite good
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Make my trip
Rated 5.0 by Uttam Kumar . Solo Traveller . May 22, 2024
Property is good, staff are just convincing, brakefast buffe is good, housekeeping service little poor
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Hotel Citrus Prime, Candolim has replied on Sep 30, 2024
Dear Mr Uttam Kumar ,Thank you for your feedback! We’re glad you enjoyed the property and breakfast. We’ll address your concerns about housekeeping to enhance our service. We appreciate your input and hope to see you again! Read more
Excellent Stay
Rated 5.0 by Shaik Mohammad Ali . May 13, 2024
5
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Hotel Citrus Prime, Candolim has replied on May 19, 2024
Dear Mr. Ali, Thanks for you 5* rating, pls visit again. Read more
Good Stay
Rated 4.0 by Kannapu Praneeth . May 12, 2024
Everything was fine but. Got a trouble with restroom
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Hotel Citrus Prime, Candolim has replied on May 19, 2024
Dear Guest, Thanks for your Positive review. It is very unfortunate that you encountered a trouble while staying with us, we deeply regret the occurrence and look forward to correct the same. Pls visit again. Read more
disappointment 😞
Rated 2.0 by VISHAL SAPRE . Family Traveller . May 06, 2024
hotel is highly priced for what they give. limited breakfast options even taste is below average. there highest paid room is smaller than regular rooms.the rooms lack in necessities also. overall you feel as if you are the last customer, and hotel is closing soon. aap kuch bhi requirement bolo wo mana hi hogi. plus point the only plus point is the staff,very polite,helping and courteous . always ready to help you.
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Hotel Citrus Prime, Candolim has replied on May 19, 2024
Dear Guest, It is very unfortunate that you have encountered challenges while staying with us, we sincerely apologies for the same. Please expect a call from Mr. Gautam Desai, Unit GM regarding the issues faced. Kindly provide us an opportunity to serve you better. Pls visit agai... Read more