The Location of the property is highly appreciated by guests as it is near to the most happening places and beaches. However, some guests faced issues with parking and finding the property. Cleanliness is a major concern for guests as many of them reported cockroach infestation and dirty surroundings. The Staff is cooperative and helpful, but some guests faced issues with their response time and service. The Room size and facilities are good, but guests faced issues with broken furniture, smelly rooms, and non-functional amenities. Guests find the property to be of good Value for money, but some of them reported hidden charges and overpricing for certain services.
Location
The location of the property was highly appreciated by the guests. It was near to the most happening places, beaches, restaurants, and pubs. Guests found it easy to travel to different places and save time. Some guests also liked the calm and peaceful environment around the property. However, a few guests faced challenges in finding the property as the location mentioned on the website was not accurate.
Cleanliness
Cleanliness was a major concern for the guests. Some guests found the property neat and clean, while others complained about the presence of cockroaches and bedbugs in the rooms, kitchen, and bathroom. Some guests also mentioned that the housekeeping staff did not clean the rooms daily. A few guests also found the bedsheets, pillows, and furniture dusty and dirty.
Staff
The staff of the property was appreciated by the guests for being friendly, helpful, and cooperative. Some guests mentioned that the staff was quick to respond to their queries and requests. However, a few guests complained about the unprofessional behavior of the staff and the owner. Some guests also mentioned that the staff did not know how to attend to the issues related to the property.
Room
The rooms of the property were spacious and comfortable for the guests. Some guests appreciated the amenities provided in the rooms, such as TV, AC, kitchen utensils, and fridge. However, a few guests complained about the unoperational air conditioning, refrigerator, and kettle in the rooms. Some guests also found the sofa and beds uncomfortable to sit and sleep on. A few guests also mentioned that the room doors were not closing properly.
Value for money
The guests found the property to be a good value for money. Some guests appreciated the spacious rooms, amenities, and location of the property. However, a few guests found the property overpriced for its amenities. Some guests also complained about the hidden charges in the name of 'destination fees'.
