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You are booking hotel for more than 30 days

Review Of DLF City Club 50123401234

Sector 53, Gurgaon | 16.4 km drive to Indira Gandhi International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.2

    Very Good

    161 User Reviews and 281 Ratings

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Samir Lodha . Dec 07, 2024

    It was excellent stay, neat clean bed and room well equipped with every requirement. Very central location of the club. Food at portico was also nice and reasonable. This place is five star place at 4 star price. I dont have image

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    Awesome experience

    Rated 5.0 by Naveen Garg . Family Traveller . Nov 15, 2024

    This is our second stay here and we absolutely love it and plan on making it our pit stop for vacations via delhi. The place is close to the airport, meticulously cleaned and tastefully decorated/maintained with all the amenities and sports/entertainment included. And the food is superb with a wide variety and absolutely delicious. Staff is wonderful and have tended to all our requests. A big thank you to all and we will surely be coming back and highly recommend it.

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    DLF City Club 5 has replied on Dec 09, 2024

    Dear Mr. Garg, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    The dlf club with 5 stars

    Rated 5.0 by Sabjot Segut . Business Traveller . Nov 12, 2024

    The whole experience was great and wonderful, the girl ashwaryea from reception was very helpful l, kind and soft spoket r and i was comfortable with whole stay and the staff for house keeping was also should get 10/10 assigend on 7nov to 10nov for room number 303 and 305 on 3 rd floor and thanku dlf for great stays

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    DLF City Club 5 has replied on Dec 09, 2024

    Dear Mr. Segut, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Average Stay

    Rated 3.0 by Raghunandan goel . Oct 20, 2024

    Ok

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    DLF City Club 5 has replied on Oct 22, 2024

    Dear Mr. Goel, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Good food, great location, excellent staff.

    Rated 5.0 by Manoj Kartik Emany . Family Traveller . Sep 28, 2024

    Good food, great location, excellent staff. The staff went out of their way to make our stay comfortable. Would 100% recommend.

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    DLF City Club 5 has replied on Oct 22, 2024

    Dear Mr. Emany, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Excellent Stay

    Rated 5.0 by Dharmendar Pardasani . Family Traveller . Apr 15, 2024

    Very cosy & neat. Good location. The service is outstanding. We always have a wonderful time at the club 5

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    DLF City Club 5 has replied on Apr 30, 2024

    Dear Mr. Pardasani, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Poor Stay

    Rated 2.0 by Rehan Rikhye . Dec 14, 2023

    The hotel staff weren’t that great, there was no water on the first day initially in the room and i when i am paying 10k a night for a room i expect better. The room service was also extremely slow, not worth the money at all. This was more like a 2/3k a night hotel. No

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    DLF City Club 5 has replied on Dec 16, 2023

    Dear Mr. Rikhye, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has cau... Read more

    Courteous staff

    Rated 4.0 by Ranjit Kohli . Business Traveller . Nov 09, 2023

    A very short stay but definitely a pleasant one. Great chinese food served by polite and courteous staff. Same for breakfast at coffee shop

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    DLF City Club 5 has replied on Nov 13, 2023

    Dear Mr. Kohli, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Great stay & excellent hospitality

    Rated 5.0 by Dhruv Katyal . Couple Traveller . Oct 25, 2023

    We were welcomed very warmly, and the room was even upgraded by the management and food was really good, huge balconies and very good festive activities in and around the club5

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    DLF City Club 5 has replied on Oct 30, 2023

    Dear Mr. Katyal, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Amenities are not inside the premises

    Rated 5.0 by sankaragurubaran sankar . Business Traveller . Oct 22, 2023

    Excellent breakfast and dinner, room size, service, locality. But the amenities are not inside the hotel.

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    DLF City Club 5 has replied on Oct 25, 2023

    Dear Mr. Sankaragurubaran, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Worst property to stay.

    Rated 1.0 by Laiba pasha . Family Traveller . Oct 09, 2023

    Booked 2 rooms. The ac was not working. The rooms are old dirty n mouldy. The hotel stinks of paint. No activities are available as shown in the description as everything is under maintenance. Would not recommend anyone to waste their money by staying here.

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    DLF City Club 5 has replied on Oct 15, 2023

    Dear Ms. Pasha, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has caus... Read more

    Amazing service

    Rated 4.0 by Shivangi Mittal . Business Traveller . Oct 06, 2023

    The property is amazing best part is they do room service twice in a day breakfast is also good staff is courteous

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    DLF City Club 5 has replied on Oct 15, 2023

    Dear Ms. Mittal, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Feedback

    Rated 3.0 by Bharat Sethi . Family Traveller . Oct 04, 2023

    Food quality is very good and rest is not as per our experiance in other hotel and not in proper way

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    DLF City Club 5 has replied on Oct 15, 2023

    Dear Mr. Sethi, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has caus... Read more

    Good looks, bad service

    Rated 2.0 by Sudeshna Mitra . Business Traveller . Sep 30, 2023

    Rooms and furnishings are fine. Everything looks nice. But the aesthetics are not backed up by basic services. The mattress in my room was hard. I found some small insects on the bed. The phone was not working. Ordering room service took several hours. They did make immediate efforts to fix the phone. But that meant that workmen kept coming and going and despite telling them that i am getting late for my meeting- they continued knocking on the door, checking the phone etc. I did eventually get late but they fixed the phone! so their hearts seem to be in the right place but not a very efficient option if you are traveling for work.

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    DLF City Club 5 has replied on Oct 15, 2023

    Dear Mrs. Mitra, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has cau... Read more

    Good location. Clean property and well maintained.

    Rated 4.0 by Rishabh Saxena . Business Traveller . Aug 27, 2023

    Room service and food needs slight improvement. Rest is all okay and fine. At the time of check out, the system was not responding. But the team managed.

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Mr. Saxena, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Improvement

    Rated 4.0 by Pooja Ahluwalia . Solo Traveller . Aug 22, 2023

    Property is comfortable and staff is friendly. Breakfast service has improved with more options introduced.

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Ms. Ahluwalia, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Great service and food

    Rated 5.0 by Jeevan Singh . Family Traveller . Aug 16, 2023

    It was good experience. Every team member is well trained and polite. Food is really nice, there are good varieties of indian and western food. Restaurant have good ambience with live music. I want to mention not only one particular department but front office, housekeeping and food & beverage are always there to assist you with all your needs.

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Mr. Singh, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Best

    Rated 5.0 by Ashwarya Gupta . Group Traveller . Aug 14, 2023

    Nice manager and service lot fantastic-beautiful hosts". "very caring, helpful-room very clean-breakfast wonderful, thankyou ". " terrific brekki, gorgeous views ". " great location, wonderful". " thank you for your welcome and your smile, fantastic breakfast "

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Ms. Gupta, Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club! Best regards, Rajat Kumar Read more

    Gurgaon stay

    Rated 3.0 by sandeep mohan . Business Traveller . Aug 12, 2023

    Hygiene factors, saw mouse in the room and no action was taken, during my dinner time he was in the room no other option to leave

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Mr. Mohan, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has caus... Read more

    Staff behaviour was rude

    Rated 1.0 by Praveen Rathi . Family Traveller . Aug 12, 2023

    My mother was ill. I asked for an early check in but they outridely refused. I already asked for early check in while booking

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    DLF City Club 5 has replied on Oct 03, 2023

    Dear Mr. Rathi, I appreciate you sharing your insightful comments. At the Club, we work hard to provide our visitors with memories they won't soon forget. Therefore, hearing that we fell short of expectations is concerning. We sincerely apologize for the trouble this has caus... Read more

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