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Review Of Hotel O Kusum Lodge
Dharapur, Guwahati | 7.4 km drive to Lokpriya Gopinath Bordoloi International Airport
User Ratings & Reviews
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Guest Reviews
Not preferable
Rated 2.0 by Dahal Basumatary . Aug 08, 2023
Breakfast fees was charged but no facility for breakfast. Room was ok but not cleaned properly, no bulb in bathroom and no recharge in tv connection. Not for female customers.
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Hotel door was lokcked, no one is their to receive my call
Rated 1.0 by Rajankumar Kamothi . Jul 23, 2023
Hotel booking was confirm but when i reached hotel i come to know that my room was allotted to someone else, at 11:30 pm i was room less. I have called on number given to me but hotel staff is not receiving the call. I will never trust make my trip again. Refund my money to me as soon as possible. Because i haven't get room after booking through make my trip. Ther worst service. Irresponsible management/staff.
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Terrible Stay
Rated 1.0 by manuj das . Mar 17, 2023
He did-not open the gate. I did-not stay. I had to stay on the road for whole night
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Pathetic
Rated 2.0 by Amorjyoti Paw . Couple Traveller . Oct 04, 2022
Unprofessional behavior. Bad behaviour
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They denied check in
Rated 1.0 by sadiqur rahman . Group Traveller . Jul 21, 2022
We booked room on make my trip, but denied our check in as there was no room and the amount was less
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Excellent Stay
Rated 5.0 by kalyan baruah . Family Traveller . Nov 21, 2021
Good service.
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Hotel O Kusum Lodge has replied on Nov 27, 2021
Thank you so much for the bright stars, kalyan baruah! we hope to host you again soon. Have a nice day ahead ) regards, amit Read more
Total fraud
Rated 1.0 by Neelam Kumari Sao . Solo Traveller . Oct 20, 2021
The images updated is total different from what it is. Very unprofessional staffs, dirty room, no lift facility and you have to carry your luggage through stairs to 2nd floor. Staff denied to carry my luggage. The person at the reception was rude. They din provided blanket and towel. Moreover the place looks very spooky. Dark staircase n corridor. Being a solo travel i felt safety issue there.
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Bad experience
Rated 3.0 by Amar Nath Gupta . Business Traveller . Mar 21, 2021
Unprofessional staff, inadequate cleaning in the room, lots of mosquitoes, insufficient lighting in the room, careless caretaker all together made my stay unpleasant. I won't recommend this hotel to others.
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Hotel O Kusum Lodge has replied on Mar 27, 2021
Hi amar nath gupta! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james! Read more
No
Rated 2.0 by Minhajuddin Sekh . Couple Traveller . Feb 22, 2020
I was unhappy with your service and breakfast. Did you know he provided only roti tea. He is not provided vegetable.
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Hotel O Kusum Lodge has replied on Mar 03, 2020
Never meant to disappoint you, Minhajuddin! We will deep dive into this issue and we will put in our best efforts to serve you better. Regards, Pallavi! Read more