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Review Of Royale de Casa0123401234

Basisthpur, Guwahati | 27.9 km drive to Lokpriya Gopinath Bordoloi International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.0

    Very Good

    182 User Reviews and 335 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Sharayu Kale . Nov 29, 2024

    The stay way good and nyc. Ac was not properly working on first day. But later they have fixed the issues. Overall good experience and good service.

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    Hotel Royale De Casa has replied on Dec 01, 2024

    Dear Sir, We sincerely apologies for that your AC was not working properly. We have already taken measures to correct the concerns and assure you that this will not be repeated. We sincerely hope you would give us another opportunity to serve you and make it right. Regard... Read more

    A mediocre property overcharged

    Rated 3.0 by Amarjeet Kumar Roy . Solo Traveller . Nov 28, 2024

    Overcharging the hotel. In terms of quality and amenities the charges should have 30% less. I am yet to figure what they are charging for

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    Hotel Royale De Casa has replied on Dec 01, 2024

    Dear Sir, Thank you so much for your stay. We would like to apologize that your experience didn't meet your exceptions. Please do visit again we will try to our best. Best Regards, Ridip Dutta Read more

    Good Stay

    Rated 4.0 by Supreet Shrivastava . Nov 19, 2024

    The hotel location is slightly different from usual transit points or tourist hotels, but convenient in the city to travel about. Room ambience is ok, little bit of old world charm, a small pool - hardly functional, food is good but service is little slow.

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    Hotel Royale De Casa has replied on Dec 01, 2024

    Dear Sir, Thank you so much for your feedback. We sincerely hope you would give us another opportunity to serve you and make it right. Regards, Ridip Dutta Read more

    Avg stay expe

    Rated 3.0 by Adarsh Lathika . Business Traveller . Oct 24, 2024

    The breakfast buffet is not upto expectations. It's a limited spread and quality of food is ok. The room is big. You may need power adapters to use the new age devices. The housekeeping staff are friendly and pleasant.

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    Worthy staying and budget friendly for family trip and business travel forme

    Rated 4.0 by Gourab Banerjee . Business Traveller . Sep 11, 2024

    Travel-led for business trip, spent well evening with good food, service was as expected. Highly recommended hotel in guwahati

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    Hotel Royale De Casa has replied on Sep 19, 2024

    Dear Guest, Greetings from Hotel Royale de Casa! It is a pleasure to hear such positive feedback from you. We are delighted to hear that you enjoyed the services of the Hotel. We look forward to seeing you again in the near future. Regards, Ridip Dutta Read more

    Over rated

    Rated 2.0 by kaushik R rajkhowa . Business Traveller . Jul 25, 2024

    Stay was good but room cleaning is an issue. Junior suite rooms are proper not as per the rates. One should be ready to encounter with lizards! that too on the bed.

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    Terrible Stay

    Rated 1.0 by Nirmal De . Business Traveller . May 26, 2024

    I was facing issues with centralized ac as It was not working .. so hotel electrician came laat night and solved the issue but from 3 o clock it started again.. the ac is not working.. no fan at all.. I called at the reception since it's early morning they can t contact the electrician... so they changed the room and shifted to another one.. the shifted room ac is not working because this was the room where ac was not working when last month April I checked in.. about the ac problematic issue at the time of booking also yesterday j had conveyed to the management so that I don't have to face it again.. since the weather is so warm.. anyone can imagine how can a person stay at suite room without proper ac.. getting boiled up till now....

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    Terrible Stay

    Rated 1.0 by Geto Ori . Couple Traveller . May 07, 2024

    The booked room was not allotted at the time we reached the hotel for check-in. The room was not tidy and tv and others in the room were outdated. Sorry never feel like to stay in this hotel again.

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    Average Stay

    Rated 3.0 by Nirmal De . Business Traveller . Apr 24, 2024

    At my previous booking the allocated room was always at 7th or 8th floor and was spacious incomparison to my this booking. And specifically i always mention room at high floor. And the ac directly opposite to the bed was not working though it was centralized ac but the vents had some problem due to which the air flow was not coming. Otherwise everything was good since i have booked the hotel previously also few times

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    Good Stay

    Rated 4.0 by Monica Thangkhiew . Apr 18, 2024

    Every thing was good. But the shower space was quite small and breakfast was limited too

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    One of the best hospitality in guwa

    Rated 4.0 by Supreet Shrivastava . Solo Traveller . Mar 21, 2024

    I have stayed here 3-4 times now in last 6 months and found the hotel quite welcoming and warm. Staff is quite courteous and responsive. Property is little old fashioned but well maintained and gives a rich feeling.

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    coming bck to stay here . awesome experience

    Rated 5.0 by DILIMPOU PAMEI . Solo Traveller . Feb 18, 2024

    The staffs are friendly n the front desk team was very efficient… fastest checkin ever … n they were very reasonable appreciate

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    Excellent property to stay in guwahati with family atmosphere and excellent

    Rated 5.0 by Ashok Kandoi . Business Traveller . Feb 01, 2024

    Excellent hotel for staying in guwahati with good behaviour of staff, service and excellent food service

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    Worst experience! the male receptionist thinks he can fool people.

    Rated 3.0 by Tiainla Jamir . Family Traveller . Jan 08, 2024

    First of all, when we checked in the receptionist(male) he tired fooling us by giving us the cheaper room, it wasn’t the first time for me in the hotel, it was my third time and he thought i wouldn’t know about it. We booked the presidential suite and he gave us the deluxe room, so when i confronted him he said he upgraded our room. Later, we got the room that we booked. Secondly, the breakfast isn’t that great! third, the hotel property has a salon which is so small and dirty. I couldn’t believe my eyes when i saw how dirty the salon was and the space was so small. Overall, it was such a horrible experience to stay. Never coming back again to this property! need lots of improvements!

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    Good sta

    Rated 4.0 by Debpriyo Dhar . Family Traveller . Jan 02, 2024

    It was a good experience again at the hotel. Thank you for a comfortable stay and services. Thanks.

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    Good experience overall.

    Rated 4.0 by Debpriyo Dhar . Family Traveller . Dec 24, 2023

    2 nights stay with hotel, it was a good experience overall. The rooms were good. Food was good, though service was little slow.

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    Business trip & great food

    Rated 5.0 by Mandar Pandya . Business Traveller . Nov 18, 2023

    What does one want in his business trip, a good room to relax and great food to eat. Got both things together at royal e de casa. Excellent and smiling staff and very courteous. Good luck team royal e de casa.

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    Terrible Stay

    Rated 1.0 by Anuraag Kaushik . Solo Traveller . Oct 06, 2023

    I tried 3 separate rooms and each room had water leaving through ac duct. Moreover, 2 rooms had broken washbasins ( even had taken the picture. Moreover, rooms smelled of cigarettes smoke. Highly disappointed at hotel general upkeep as guwahati has many alternatives.

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    Location

    Rated 4.0 by Amit Kumar Gupta . Business Traveller . Aug 10, 2023

    Centrally located with easy access all location are reachable easily. Recommended for business travellers

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    Royal de casa guwahati - warm n welcoming

    Rated 4.0 by Supreet Shrivastava . Solo Traveller . Aug 10, 2023

    Good location, warm and courteous staff, good food, clean and ambient interiors. This has been my second stay here and equally enjoyable. Ideal for both business travelers and family and leisurely travel

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