Review Of HOTEL CASA INN

Average Stay

Rated 3.0 by Pankaj Mathur . Couple Traveller . Aug 17, 2024

Location is excellent, only 5 minutes from haldwani railway station. Staff is courteous & supportive. Room size is too small. 90 sft without any windows or fresh air is not what a tourist prefers while looking for a comfortable stay. No restaurant, no parking. Even tea is procured from outside.

Highly rec o

Rated 5.0 by Arpit Shrivastav . Couple Traveller . Apr 29, 2024

The staff was polite and helpful. The rooms were comfortable and clean. The locality is also a plus, as there are several cafes and dining restaurants near the hotel.

poor service

Rated 2.0 by Pradeep Kunwar . Business Traveller . Jan 12, 2024

Just a blanket provided in such cold season. It was really tough to sleep

Waste of mon

Rated 2.0 by PRAVESH CHANDEL . Family Traveller . Oct 29, 2023

Room were very very small tiny like washroom size, as far as think rooms were of 1000 charged 1800 just frauding

Not worth the price

Rated 2.0 by Kaushik Sharma . Family Traveller . Aug 27, 2023

I stayed at the hotel for 1 night only. I was in haldwani and had to spend the night with my family, hence based on the excellent reasons and reviews i decided to book a room at this hotel. The hotel and the room looked pretty clean at 1st glance. However, close inspection of the bedsheets and pillows revealed traces of hair, etc, indicating that they were not washed or replaced after the earlier guest left. On reporting this to the staff, the sheets were promptly cleaned though. The room itself was barely big enough to fit the bed, our luggage bags, with very little space around to walk. The bathroom had two covered drain outlets that seemed to be clogged due to hair, etc resulting in water logging. The staff may have cleaned the bathroom but not done a thorough cleaning job by cleaning under the drain covers. The towel provided was not clean too. Bathroom basic toiletries were missing and were supplied by talking to the staff. The night we stayed at the hotel, unfortunately, saw multiple power cuts. Though the bathroom and main room had a light each on backup power, including the ceiling fan, we had other issues with the power plug. There was just a single power plug that was available in the room. Connecting anything into that plug resulted in sparking in some wall-built-in night lamps. The entire night we faced problems with power cuts and plug sparking. In the morning we realized that it was not just in the plug but was actually resulting once certain buttons in the panel were switched on that controlled the night lamps. There was a tv in the room that had an air-tel box connected. However, the subscription had expired and therefore we could not basically use the tv at all. Overall, we expected better services from the hotel, especially based on the excellent ratings and reviews, however, we were very disappointed.

Management

Rated 4.0 by Divyanshu Bhandari . Couple Traveller . Aug 02, 2023

Behaviour of the management is very polite and helpful, upgraded my room from economy to an upper class without extra charges

Bad hotel

Rated 2.0 by Partho Kanungo . Business Traveller . Jul 20, 2023

No infrastructures, no service, room are very small, absolutely no service. It’s not even a hotel, its kind of lodge

Nice hotel

Rated 5.0 by Rohit Rana . Couple Traveller . Apr 04, 2023

Nice stay for couple. Also very near to bus stand liquor store and family restaurant.

Worth the price

Rated 4.0 by Tushar Dobriyal . Family Traveller . Mar 06, 2023

Overall it’s a good stay. Parking can be a issue for those who have 4 wheelers.

Good stay

Rated 4.0 by Aniruddha Dutta . Family Traveller . Feb 12, 2023

Stayed here for a night on the way to Delhi, wanted something in the main road so chose Casa Inn. The property is just on the majn road. Hotel looks quite new and they were courteous enough to upgrade me to superior room. Ròoms are well maintained however we had to get the linens changed as it was not clean, same with pillow covers. Superior room is road facing. There is no in house restaurant although you can order via swiggy/zomato. Parking is on the road in front of the hotel. Overall good stay nothing much to complain except that the linens should have been replaced before checkin

Awesome👍 service

Rated 5.0 by Abhishek shahi . Business Traveller . Feb 12, 2023

Good environment nice staff clean rooms awesome staying in casa.

Terrible Stay

Rated 1.0 by Shubham Shubham . Jan 28, 2023

It was terrible, room was so smelly no proper aminities, unsafe environment for couples, people where drinking and shouting at night, worse ever experience

Awesome

Rated 5.0 by Gagandeep Singh . Couple Traveller . Jan 11, 2023

Ambience is good food and beverages is also fine.

Superb rooms

Rated 5.0 by Shadab Khan . Business Traveller . Dec 29, 2022

Rooms were very good and the hygiene

Property is good but

Rated 2.0 by Narendra Kharayat . Solo Traveller . Dec 11, 2022

The property is fine located but the rooms are pretty small according to how it looks in the photos.

Nice property

Rated 5.0 by Anurag Bhardwaj . Solo Traveller . Dec 01, 2022

Good to stay! near to main haldwani.

Average Stay

Rated 3.0 by Pushkar Sachdev . Group Traveller . Dec 01, 2022

Economy Rooms are too small, the pictures make it look big but there is no walking space around. I had spoken to the owner before departing from delhi and he spoke very nicely, but once I reached he refused that I never agreed to setup an extra bed in your economy room. Eventually, he moved us to a bigger room where we could fit the extra bed, however the pictures are misleading, confirm room size before booking.

Nice hotel.

Rated 4.0 by Anurag Bhardwaj . Business Traveller . Nov 29, 2022

Nice hotel and near to main market.

Average Stay

Rated 3.0 by kapil dhek . Nov 28, 2022

The property is located in a very nice location (thandi sadak. The place had a good ambiance. The front desk was warm and welcoming, the check-in process was smooth however there were so many things which should usually be in the room that were missing like face and bath towel, water bottles, telephone, and also for the price the room is available they must provide complementary breakfast.

Easy accessible location

Rated 4.0 by Hitesh Negi . Couple Traveller . Nov 18, 2022

Hotel is at thandi sadak, easily accessible location, aura of the hotel and room is good. The size of room is small, but overall staff and service is good.